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Martha Tilaar Salon and Day Spa - Batam

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Review Highlights
Worth the visit and the facial is a must try!

I planned a solo trip to rest. This started a journey of looking for which spas to visit to get... read more

Reviewed August 19, 2017
sweet_ira
,
Singapore
via mobile
Great value for your cash

Yep be sure that you have cash cos for our party of 7 we couldn't pay using our credit cards cos... read more

Reviewed May 21, 2017
Aznan_Wanderlust
,
Singapore, Singapore
via mobile
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Traveler Overview
  • Excellent63%
  • Very good22%
  • Average2%
  • Poor5%
  • Terrible8%
Travelers talk about
About
Martha Tilaar Salon and Day Spa - Batam is located at one of the famous shopping mall Nagoya Hill Mall in Batam Island. We have the complete treatment selection for you to pamper yourself and our professional and friendly therapists are ready to...more
Contact
Nagoya Hill Mall Blk. P No. 7-8, Riau Islands Province 29444, Indonesia
Website
+62 778 7493636
Reviews (67)
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1 - 10 of 65 reviews
Reviewed 4 weeks ago via mobile

Wonderful treatment. Total relaxation. Have always been a fan of this brand. Most importantly, my therapist Desy was extremely professional in the way she carefully explains every step from start to finish. Well done. Will be back again and again.

1  Thank Abbas21
Reviewed June 26, 2018 via mobile

Fell in love with their body products. The smells is soooooo GOOD. All the staffs are so friendly and actually it's little bit pricey but it's worth it.

1  Thank Tata H
Reviewed December 16, 2017

Family of 8 adults two nights trip to Batam Island, was recommended this SPA by my sis and it was fantastic. My did the booking from Spore so that we wont missed it since it was a weekend. Miss Anna and her colleagues was patience...More

2  Thank Mohd Shaharin N
Reviewed August 19, 2017 via mobile

I planned a solo trip to rest. This started a journey of looking for which spas to visit to get those knots out of my body. Martha Tilaar is a homegrown spa. Been to a couple in other parts of Indonesia l, so thought why...More

5  Thank sweet_ira
Reviewed August 13, 2017

Lovely experience, wonderful relaxing massage and treatment from the staff. Affordable price. Delicious ginger tea! cant get enough!

1  Thank FarahDinah
Reviewed July 23, 2017 via mobile

No difference after the massage. Felt that the staff who massaged me was like an an amateur or someone who is undergoing training

3  Thank Zaiton H
Reviewed June 12, 2017

really had high expectations of this place but their massage is average only. not good at all after reading the reviews. felt overrated...More

Thank tho_mas_nel_son
Dea R, Public Relations Manager at Martha Tilaar Salon and Day Spa - Batam, responded to this reviewResponded June 14, 2017

Dear Tho, Warm Greeting from Martha Tilaar Salon Day Spa... Thank you for your time to share your spa experiences on Tripadvisor We are very sorry to hear your spa experience fell short of your expectations, be assured that we will certainly do out best...More

Reviewed May 21, 2017 via mobile

Yep be sure that you have cash cos for our party of 7 we couldn't pay using our credit cards cos their machines wouldn't connect to the banks to even begin the transaction. Having said that, the therapists were great at their job and especially...More

Thank Aznan_Wanderlust
Dea R, Public Relations Manager at Martha Tilaar Salon and Day Spa - Batam, responded to this reviewResponded June 4, 2017

Dear SGP, Thank you for visiting Martha Tilaar Spa, Batam and taking the time to share your spa experiences on Tripadvisor. We look forward to welcoming you again to our next visit. Thank you Warms, Martha Tilaar Spa

Reviewed May 10, 2017

I booked Spa treatments for me and 6 other friends at this place for a Sunday morning. Our ferry from Singapore was late for one hour. But the spa place was very kind to accommodate the change in the schedule. They still gave us full...More

Thank Rena1010
Dea R, Public Relations Manager at Martha Tilaar Salon and Day Spa - Batam, responded to this reviewResponded June 4, 2017

Dear Rena, Thank you for visiting Martha Tilaar Spa, Batam and taking the time to share your spa experiences on Tripadvisor. We are delighted that found your spa experiences very relaxing and you received good service from our staff. We look forward to welcoming you...More

Reviewed May 7, 2017 via mobile

Staff were friendly but with limited English. Usually booking early would be good. They offer both single room and double room massages. Went here for hair treatment cause we both don't wanna get a massage. The treatment was a normal hair pampering session with head...More

Thank HilyahMB
Dea R, Public Relations Manager at Martha Tilaar Salon and Day Spa - Batam, responded to this reviewResponded June 4, 2017

Dear Hilyah, Thank you for visiting Martha Tilaar Spa Nagoya Hill, Batam and taking the time to share your spa experiences on Tripadvisor. We are delighted that found your spa experiences very relaxing and you received good service from our staff. We look forward to...More

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Questions & Answers
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SingaporeMay
February 2, 2017|
Answer
Response from Dea R | Property representative |
Dear Sirs, Of course we are provide hotel transfer. For more information please contact to : +62 857 8088 1388 We look forward to your visit. Thank you Regards, Martha Tilaar Spa
1
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RookieTales
May 10, 2016|
Answer
Response from nhidayahm | Reviewed this property |
In my experience, charges differ on the packages that you took but if you convert it in our currency, it is reasonable. I say put aside at least about 2.5 hours. You can get a cab and ask them to take you straight to Nagoya... More
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