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Martha Tilaar Salon and Day Spa - Batam

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Address: Nagoya Hill Mall Blk. P No. 7-8, Riau Islands Province 29444, Indonesia
Phone Number: +62 778 7493636
Website
Description:

Martha Tilaar Salon and Day Spa - Batam is located at one of the famous...

Martha Tilaar Salon and Day Spa - Batam is located at one of the famous shopping mall Nagoya Hill Mall in Batam Island. We have the complete treatment selection for you to pamper yourself and our professional and friendly therapists are ready to provide the best service.

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TripAdvisor Reviewer Highlights

Read all 55 reviews
Visitor rating
  • 34
    Excellent
  • 11
    Very good
  • 2
    Average
  • 2
    Poor
  • 5
    Terrible
Spa and hair treatment

There are numerous Spa packages that will suit your needs. Tried the candle massage and it is relaxed and loved the lukewarm cream being rubbed onto your body. The foot... read more

4 of 5 bubblesReviewed March 14, 2016
Demuree
,
Singapore, Singapore
via mobile
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55 Reviews from our TripAdvisor Community

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Showing 54: English reviews
San Diego, CA
Level Contributor
20 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
2 of 5 bubbles Reviewed May 29, 2016

Had booked this spa to treat a friend for her birthday. While on the ferry from Singapore to Batam we received a text message from the spa stating that the included transport from the harbor to spa would be unavailable. The first message suggested finding another spa. The second message suggested that rather we pay for a taxi to the... More 

Helpful?
Thank stevieBSanDiego
Dea R, Manajer Hubungan Masyarakat at Martha Tilaar Salon and Day Spa - Batam, responded to this review

Dear Stevie SanDiego, We are sorry for any inconveniences We appreciate your input and will conduct further investigation upon the said facility to avoid similar problems in the future. Again, thank you for your feedback. It is definitely a motivation for us to better ourselves. Regards, Dea More 

Singapore, Singapore
Level Contributor
49 reviews
28 attraction reviews
common_n_attraction_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed April 3, 2016

Ken Dedes Princess Ritual for my wife, massage & facial for me. My wife like it & recommend to her friend.

Helpful?
Thank Tan S
Dea R, Manajer Hubungan Masyarakat at Martha Tilaar Salon and Day Spa - Batam, responded to this review

Dear Mr Tan E, Thank you for your review of our spa outlets at Nagoya Hill, Batam. We are very glad if you are satisfied with Martha Tilaar spa treatments. We hope you'll visit again. Warm regards, Dea Roriza More 

Singapore, Singapore
Level Contributor
9 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed March 14, 2016 via mobile

There are numerous Spa packages that will suit your needs. Tried the candle massage and it is relaxed and loved the lukewarm cream being rubbed onto your body. The foot reflexology is relatively good. Felt they should improve their hair treatment facilities as the chairs are pretty old and springs in the chairs seemed to have gave way already. The... More 

Helpful?
Thank Demuree
Dea R, Manajer Hubungan Masyarakat at Martha Tilaar Salon and Day Spa - Batam, responded to this review

Dear Demuree, Thank you for visiting Martha Tilaar Spa Nagoya Hill, Batam and taking the time to share your spa experiences on Tripadvisor. We are delighted that found your spa experiences very relaxing and you received good service from our staff. We have newest treatment, it is Bakera traditional spa from Minahasa, North Sulawesi. It's really relaxing your body and... More 

Singapore, Singapore
Level Contributor
102 reviews
71 attraction reviews
common_n_attraction_reviews_1bd8 43 helpful votes
5 of 5 bubbles Reviewed March 11, 2016

Been here each time I visit Batam (about 5 times over last 2 years). The quality of their facial and therapist are always excellent. Facials are also affordable and the post-facial effect is really awesome for my skin (as well as my friends). Recommended!

Helpful?
1 Thank summer_non
Dea R, Manajer Hubungan Masyarakat at Martha Tilaar Salon and Day Spa - Batam, responded to this review

Dear Summer_Non, Thank you for your review of our spa outlets at Nagoya Hill, Batam. So true that our facial treatment is very good for your skin. We are very glad if you are satisfied with Martha Tilaar Spa treatments. We hope you'll visit again. Warms, Dea More 

1 review
common_n_attraction_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed February 12, 2016 via mobile

My friend and I visited Martha Tilaar salon which is located in Batam for a massage treatment. When we settle for payment, the cashier who named "A" provides much more than the total. She can't speak English so my friend and I was very confused why our treatments are very expensive and totally different from that given earlier. then the... More 

Helpful?
1 Thank hohojann
Dea R, Manajer Hubungan Masyarakat at Martha Tilaar Salon and Day Spa - Batam, responded to this review

Dear Hohojann, Thank you for your review of our spa outlets at Nagoya Hill, Batam. We are very glad if you are satisfied with Martha Tilaar spa treatments. We hope you'll visit again. Warm regards, Dea R More 

1 review
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed February 10, 2016 via mobile

I've been for a couple of facial services over the past 2 years living in Batam. Today I went to get a facial at Martha Tilaar salon & day spa Batam, despites the bad service rumours that has been spreading among my Singaporean friends.. But I have the complete opposite experience today, the facial and the service were excellent!! The... More 

Helpful?
1 Thank Nuni S
Singapore
1 review
5 of 5 bubbles Reviewed December 31, 2015 via mobile

Service was very very good, for facial and hand and foot treatment message. We love it very much and we will come back again. Happy New Year

Helpful?
Thank Derrick N
Dea R, Manajer Hubungan Masyarakat at Martha Tilaar Salon and Day Spa - Batam, responded to this review

Dear Derrick, Thank you for your review of our spa outlets at Nagoya Hill, Batam. We are very glad if you are satisfied with Martha Tilaar spa treatments. We hope you'll visit again. Warm regards, Dea R More 

1 review
5 of 5 bubbles Reviewed December 28, 2015 via mobile

I had a great facial and hair spa here. The hair spa includes shoulder, upper body and hand massages. The therapist is friendly and courteous. She always checked if everything is comfortable before proceeding. My husband had a full 2.5hour Ginger Gold trratment. Love the treatments we had here.

Helpful?
Thank Evelyn P
Dea R, Manajer Hubungan Masyarakat at Martha Tilaar Salon and Day Spa - Batam, responded to this review

Dear Evelyn, Thank you for your review of our spa outlets at Nagoya Hill, Batam. We are very glad if you are satisfied with Martha Tilaar spa treatments. We hope you'll visit again. Warm regards, Dea R More 

A TripAdvisor Member
2 of 5 bubbles Reviewed December 26, 2015 via mobile

We visited on a Saturday evening on a last minute reservation. No pick up was available due to last minute booking. On arrival, there was no tea or asking us which scent we wanted. Which was what happenned in the Jakarta branch. Husbands masseuse was not good but mine was good. Unfortunately, being located in the biggest mall in Batam... More 

Helpful?
Thank A TripAdvisor Member
Dea R, Manajer Hubungan Masyarakat at Martha Tilaar Salon and Day Spa - Batam, responded to this review

Dear Mr/Mrs , We apologize for the inconvenience and late respon. Furthermore, we will improve quality and ability of our therapist to serve the excellent services for customer. We will ensure that all of our therapists serve more better service than before. Sincerely, Martha Tilaar Spa Management More 

2 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed November 14, 2015 via mobile

Relaxing and clean environment make me feel comfortable... Excellent skill of the therapist, make me feel good.... Highly recommend to try it by urself....

Helpful?
Thank ellyt4n
Dea R, Manajer Hubungan Masyarakat at Martha Tilaar Salon and Day Spa - Batam, responded to this review

Dear Mr/Mrs, Thank you for your review of our spa outlets at Nagoya Hill, Batam. We are very glad if you are satisfied with Martha Tilaar spa treatments. We hope you'll visit again. Warm regards, Dea R More 

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