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Mustika Ratu Salon and Spa

Review Highlights
Fantastic Massage

Previously I used to go to Mustika Ratu Massage Parlour at Batam inside Novotel Hotel so I thought... read more

Reviewed April 21, 2016
Singapore, Singapore
Great package massage

Great package massages.The receptions & other staff are friendly.The massage & surrounding... read more

Reviewed March 29, 2016
Norimah H
Singapore, Singapore
via mobile
Read all 33 reviews
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Traveler Overview
  • Excellent27%
  • Very good43%
  • Average18%
  • Poor3%
  • Terrible9%
2 weeks ago
“Never fail to amaze me.”
Sep 13, 2016
“Worse spa ever!!!”
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Nagoya City Centre block K no. 6, Riau Islands Province 29432, Indonesia
+62 778 429369
Reviews (33)
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1 - 10 of 32 reviews
Reviewed 2 weeks ago via mobile

Visited the spa today and the service was amazing! Took the package, I cherished each and every minute of it. Visited few years ago and Iโ€™m amazed by how they maintained and improved their high quality of service. Kudos to Mdm Tari (If I remember...More

1  Thank hazwanifitri
Reviewed September 13, 2016 via mobile

Me and my husband came here for a foot reflex and pedicure. Firstly the chair for the foot reflex was extremely uncomfortable, cannot recline, hard leather chair that it gave me a backache. Secondly the manicurist was inexperienced. She didn't even know what she should...More

Thank Delly K
Reviewed August 8, 2016 via mobile

The services that were opted are full body herbal massage, manicure, pedicure & foot spa. I would only recommend this salon for the massage as maybe i gotten myself a very good masseuse (Cynthia), she also did my manicure. However, another staff (couldn't recall her...More

Thank nfdrml
MustikaRatuBatam, Guest Relations Manager at Mustika Ratu Salon and Spa, responded to this reviewResponded August 12, 2016

Hi Ms. Nfdrml, Firstly , we would like to thank you for the recommendation. We will make sure that Cynthia will be informed that you are satisfied with her services. However, we deeply regret about your pedicure and foot spa experience. We certainly have trained...More

Reviewed April 21, 2016

Previously I used to go to Mustika Ratu Massage Parlour at Batam inside Novotel Hotel so I thought that when Im doing the booking online, it will be at the same place and got to know that the online booking is at Nagoya City Centre....More

Thank Amnah1973
Reviewed March 29, 2016 via mobile

Great package massages.The receptions & other staff are friendly.The massage & surrounding atmosphere is good. Will be coming back again๐Ÿ‘๐Ÿ‘๐Ÿ‘๐Ÿ˜Š

Thank Norimah H
Reviewed January 5, 2016

Have visited this salon numerous times whenever in Batam for a visit as the masseuses are very experienced providing massages that are so relaxing and a great de-stressor. There are both couple and single rooms that are aesthetically pleasing. Highly recommend a visit to this...More

Thank Traveller9931
Reviewed December 5, 2015 via mobile

These are one of the good spa n massage ctr whom i can recommend due to their patience and understanding handling old ladies..

Thank Syikin H
Reviewed October 17, 2015 via mobile

Their work on facial details are tremendous! My first visit was definitely not a let down. How do i write 100 characters. You don't need much to prove a good salon work. My families are all satisfied too!

Thank Nurol N
Reviewed October 17, 2015 via mobile

Good...staff was helpful...friendly...will definitely come back for another visit...best best best.....will recommend friends to try the spa.......................................................:-) :-) :-)

Thank Lisa B
Reviewed October 10, 2015 via mobile

Went for Balinese massage. Atmosphere was great. Massage was strong, the way I like it. Staff excellent. Albeit short. Limited massage option. Still, worth the value it states at.More

Thank hafiz25890
MustikaRatuBatam, Manager at Mustika Ratu Salon and Spa, responded to this reviewResponded October 12, 2015

Good Day hafiz25890 ! First of all , on behalf of Mustika Ratu Staff, we would like to thank you for your compliments. We are delighted to know that you have enjoyed yourself here. We do have different timing option for massages, with longest going...More

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