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Ciputra World Surabaya

Jl. Mayjen Sungkono KAV 87, Surabaya, Indonesia
+62 31 5632828
Review Highlights

Very bad maintenance. My room air conditioning was broken. They fixed for 3 times but it was still... read more

Reviewed 3 weeks ago
Mayvia B
via mobile
Great Experience

I love this hotel especially because it connected to the mall. So it was very easy to just walk... read more

Reviewed 4 weeks ago
Mira M
via mobile
Read all 203 reviews
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  • Excellent39%
  • Very good47%
  • Average12%
  • Poor1%
  • Terrible1%
Travelers talk about
“jimmy choo” (5 reviews)
“shopping mall” (15 reviews)
“top floor” (8 reviews)
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Hours Today: 10:00 AM - 10:00 PM
Jl. Mayjen Sungkono KAV 87, Surabaya, Indonesia
+62 31 5632828
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Reviews (203)
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1 - 10 of 89 reviews

Reviewed 3 weeks ago via mobile

Very bad maintenance. My room air conditioning was broken. They fixed for 3 times but it was still the same. They can’t change my room .. they said fully booked... it is bad service indeed.

Thank Mayvia B
Reviewed 4 weeks ago via mobile

I love this hotel especially because it connected to the mall. So it was very easy to just walk there to buy something or eat at the resto or hanging out in cafe there. But not only it strategic location, the room was also nice...More

Thank Mira M
Reviewed September 26, 2017 via mobile

Located at Jalan Mayjen Sungkono, Ciputra World is a bit hard to reach on weekdays afternoon due to traffic jammed. And on weekends, it's hard to find a parking spot. The turns in the parking lot is very narrow so you have to be extra...More

Thank Fandra2206
Reviewed September 24, 2017 via mobile

Very nice hotel..spacious..conjuction to the mall Bfast good.. Good interior n design Staff very nice

Thank Imanuel P
Reviewed September 12, 2017 via mobile

Ciputra World Surabaya is the most captivating shopping mall in the west area of Surabaya. Its grandeur design, nice site planning and tenants always success to amaze me. From international cafe like Starbucks to local delicacy like Porong Wei this place has it all.Have very...More

Thank Elyes-Benachour
Reviewed August 30, 2017

we can bring our child to spend time here. A lot of fun place for kid. Playground. Restaurant. Movietime.

Thank 89joyce
Reviewed August 21, 2017

As above title, love this shopping mall for; 1. It is attach to the hotel we stay at the time and they offer free parking, which I think its valuable as well as convenience. 2. All branded store are available mostly mid range and luxury...More

Thank arunikaekawati
Reviewed July 22, 2017 via mobile

A great place for shooping in Surabaya. Branded items you can find here. A place for kid to play arround as well.

Thank Eric R
Reviewed June 26, 2017 via mobile

The mall use to be a luxurious one when the first time open in 2012. Now it seems like an old fashioned shopping mall. Less space inside when there are more small shops. The floor start to showing their aging.

Thank Cokorda Y
Reviewed June 16, 2017

This mall is very closed to Java Paragon even though the hotel provide a shuttle services, we chose to take a stroll :)

Thank kunadi3010
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