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Sampoerna Museum

Travelers' Choice award winner
As featured in Cultural Tour of East Java and 1 other guide
Sponsored by:
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Address: Taman Sampoerna 6, Surabaya 60163, Indonesia
Phone Number: +62 31 3539000
Website
Today
9:00 am - 10:00 pm
Open now
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Hours:
Sun - Sat 9:00 am - 10:00 pm

TripAdvisor Reviewer Highlights

Read all 830 reviews
Visitor rating
  • 180
    Excellent
  • 209
    Very good
  • 63
    Average
  • 2
    Poor
  • 2
    Terrible
Nice Museum in Surabaya

My family and I visited the Sampoerna museum three weeks ago. It was a small but clean and nice one. Unfortunately, we came on Sunday where the factory facilities were closed... read more

4 of 5 starsReviewed 2 days ago
rudysantoso21
,
Surabaya, Indonesia
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830 Reviews from our TripAdvisor Community

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Showing 456: English reviews
Surabaya, Indonesia
Level Contributor
7 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

My family and I visited the Sampoerna museum three weeks ago. It was a small but clean and nice one. Unfortunately, we came on Sunday where the factory facilities were closed. Otherwise, we would be able to view the process of making old-fashioned cigarettes. There is a shuttle bus provided for guest tour circling the city of Surabaya, but you... More 

Helpful?
Thank rudysantoso21
Auckland Region, New Zealand
Level Contributor
125 reviews
44 attraction reviews
common_n_attraction_reviews_1bd8 92 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This has some interesting displays an information in English, but it has a very dated feel to the layout.

Helpful?
Thank nzbear
Level Contributor
27 reviews
18 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

Many things to learn here. But I think it's not so easy to reach, not in the center of town. One of the Surabaya's landmark to visit with your friends or family

Helpful?
Thank Retnanindya
Level Contributor
28 reviews
25 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

It's a nice little private museum. Entrance is free. Make sure to book the free city tour as well. The staff is really friendly and helpful. There is a nice souvenir shop at the top floor.

Helpful?
Thank zapumal
Jakarta, Indonesia
Level Contributor
130 reviews
57 attraction reviews
common_n_attraction_reviews_1bd8 64 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

it's quite interesting in the history of the family and the production. Showed some machines and displays and personal artifact.

Helpful?
Thank Yulie22
Jimbaran, Indonesia
Level Contributor
32 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 1 week ago

The whole concept of the House of Sampoerna is simply perfection from the location, the garden, porte cochere, professional & warm welcome from the security team, professional & warm welcome from the museum staff (in black uniforms), bi-lingual text and details (the English text are simply professional & perfection). I love the colonial feel of the building, I even love... More 

Helpful?
Thank SueBeeJimbaran
Surabaya, Indonesia
Level Contributor
100 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

It was certainly an enlightening experience. A good blend of history and culinary trip. Good ambience at the cafe.

Helpful?
Thank World_of_JT
Sidoarjo, Indonesia
Level Contributor
50 reviews
35 attraction reviews
common_n_attraction_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 1 week ago

this historical epic museum its tell how the sampoerna company has been build from nothing until now this day,and they also explain how the cigarette make a contribution to a local community,and before you come here you can make a reservation for the bus tour around surabaya,theres also restaurant available

Helpful?
Thank Razak Y
Level Contributor
3 reviews
4 of 5 stars Reviewed 2 weeks ago

Fascinating place to visit to see how the cigarette industry developed in Surubaya. The museum and its collection have been well preserved and provide a great history lesson. Watching cigarettes still being made by hand was a bit challenging. Had lunch at the restaurant which was very good.

Helpful?
Thank Bruce M
Level Contributor
5 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

Good fusion food available, insprational and historical museum, old but stylish dining room Bus available to know more about downtown history in Surabaya Amazing!!!

Helpful?
Thank Tonny W

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Sampoerna Museum and other visitors
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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?