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Diaz Travelindo

Diaz Travelindo

Diaz Travelindo
5
City ToursSightseeing ToursPrivate Tours
8:00 AM - 10:00 PM
Monday
8:00 AM - 10:00 PM
Tuesday
8:00 AM - 10:00 PM
Wednesday
8:00 AM - 10:00 PM
Thursday
8:00 AM - 10:00 PM
Friday
8:00 AM - 10:00 PM
Saturday
8:00 AM - 10:00 PM
Sunday
8:00 AM - 10:00 PM
About
Diaz Travelindo - Bandung Car Rental and Travel Services Customer satisfactions are our first priority. Driver English Speaking, Kind, Pleasant, Honest, Good Attitude. Excellent Quality of Service for Your Satisfaction. Make your journey with us become nice and unforgettable moment. 24 Hours Reservations
Bandung, Indonesia

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Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

5.0
5.0 of 5 bubbles104 reviews
Excellent
97
Very good
5
Average
1
Poor
0
Terrible
1

Kim S
Willesborough, UK97 contributions
5.0 of 5 bubbles
Feb 2020 • Couples
I booked with Chippi having read the reviews. We had Ari (apologies if spelt wrong) and had decided on where we wanted to go but he told us that due to so much rain and traffic we would really need longer than the time we had. We then asked him to choose things and he did. What an amazing day we spent. Travelled to the crater and walked down with Ari who also took some photos of us both with our phone so we could capture the moment. He explained all about the cinnamon tree and we then drove (by now was raining again) to a tea plantation where he told us about the leaves. We had some spare time as due to the rain we wouldn’t go to the hot springs. Ari soon sorted that out (probably due to all our questions and interest) and he drove us around a lovely local village explaining things as we went. On our way back to Bandung we stopped at a rice field and again learnt how this is grown. We had an amazing time with such a lovely driver who also proved to be such a good guide. If you are in Bandung can highly recommend booking up with Chippi from this company and he will arrange your driver.
Written February 7, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

James L
Edinburgh, UK192 contributions
5.0 of 5 bubbles
Jul 2022 • Couples
Excellent day trip with diaz TRAVELINDO. Our driver (Ariansyah) was great. He was very friendly and welcoming. Throughout our trip he made sure to tell us all the details about the area and some cultural facts. The car we drove in was clean, comfortable and good A/C. The organisation of the trip was perfect and all the activities included in south Bandung were exactly what we were looking for!
Written July 9, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

SYX2016
Singapore78 contributions
4.0 of 5 bubbles
Dec 2016 • Friends
Let me share the general rate:
North Bandung: Rp. 500,000 + Rp. 100,000 (We started as early as 4AM)
South Bandung: Rp. 500,000

Regardless of the number of attractions, the price is about the same. Chippi liaise with us, he's great and responsive in his email. Chippi told us price include : driver fee, driver's meal, fuel, parking ticket, and toll ticket
Exclude : Our personal expenses (meals, drinks etc), entrance ticket to the sites, and the tips
Duration: 14 hours or max 10pm. Extra hour: Rp. 50.000/hour. You pay at the end of each day.

That seems very fair. Our driver, Ganjar, is very friendly. Knowing it's our first time in Bandung, he accompanied us to walk up Tebing Keraton Cliff but we paid for this admission ticket of course. He knows some english so we can communicate well enough. He also help us take photo and sometimes translate Bahasa to English for us. At Ranca Upas, he helped us attract the deers over so we can feed the deers! When my friend wanted to visit strawberry picking farm, the one we chose was expensive so Ganjar suggested another place that's cheaper. He's really helpful and took care of us.

However, sometimes when we ate together, we have to pay for his meals. We also paid for parking fee (which I thought is included in the package) at Dusun Bambu and Ranca upas. When I checked with him about parking fee for Dusun Bambu (that was the first time), he apologised many times and said the agreement is for general parking fee. Maybe we stayed long time (4-5hrs?) at Dusun Bambu so we have to pay more parking fee.

We didn't really mind paying for these extra things because they have to make a living but for those who mind, just take note? Overall, it's great hiring their driver service as we enjoyed ourselves. It's really important for us that our driver knows some english. I'll still recommend Diaz Travelindo for driver service!
Written December 4, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Shin Ying, First of all I would like to say thank you very much for using our service. I would like to clarify about parking fee, every tourist attraction in bandung have ticket entrance for person and car. At Dusun bambu , ticket entrance for car must pay when the car goes out. And I think you did not read well in my email about our terms. I put that on my first reply to you. Its stated very clearly. I always put that to avoid missunderstanding between driver and customer. Customer also can ask us freely if there is doubt or not understand. This is the terms that I sent to you: Price all in, including : driver fee, driver's meal, fuel, parking ticket, and toll ticket Excluding : Your personal expenses ( meals, drinks etc), entrance ticket to the sites, and the tips Duration 8-10pm or max 10pm Extra hour: Rp. 50.000/hour. Term of payment: At the end of each day. Below are the ticket prices to the attractions, Customer have to pay the tickets when enter the attractions. Entrance fee : Tangkuban : Rp. 200.000/person at weekday, Car Rp. 25.000; Rp. 300.000/person at weekend. Car 35.000 Tea factory tour : Rp. 50.000/person Taman Wisata Maribaya Rp. 30.000/person, car 10.000 Floating market : Rp.15.000/person ; car Rp. 10.000 De Ranch : Rp. 8.000/person Car Rp. 5.000 Sari Ater hot spring : Rp. 27.000/person, Car Rp. 25.000 Begonia flower park: Rp. 10.000/person Dusun Bambu (bamboo village) : Rp. 20.000/person, car 15.000 Saung angklung Udjo : Rp. 100.000/person at weekday, Rp. 110.000/person at weekend. Kawah putih : 50.000/person; car ticket: Rp. 150.000/car or you can take public van to go up. etc.. And for the meal matter, all of our drivers knows the rule about. They do not dare (and also not polite) to join lunch or dinner if the customer do not ask for it. Maybe there was misinterpretation about between you and your friend and him. Anyway thank you very much for your feedback. We will always improve our services to satify our customer in the future. Warm regards Chippi
Written December 6, 2016
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Xiuxk
Singapore, Singapore1 contribution
4.0 of 5 bubbles
Mar 2019 • Couples
We had a wonderful time in Bandung with the help of our driver, Novan, who brought us to visit several attractions such as the white crater and the tea plantation.

They have been very helpful with our pre-trip plannings and responded quickly to our enquiries.
Written March 29, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

cqueeen
Singapore, Singapore11 contributions
5.0 of 5 bubbles
Aug 2016 • Friends
Chippi was very prompt in his responses and he also provided a sample itinerary as well as every attraction's entrance fees for weekdays and weekends when we asked for a quote. We were also very lucky to have him as our driver and I liked that he was not pushy and was focused on our wants and needs. No worries in terms of communication as he can speak good English (and probably can converse a little in basic Chinese as well!). We really had a great time with him! Definitely warrants recommendation :)
Written September 1, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
My Queen :) Thank you for all your kindness. Thank you for Mandarin lesson that you have given to me. Your singing and dancing inside the car made me awake during the trip :)) Thank you my queen..! Warm and best regards Chippi
Written September 12, 2016
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Elwin
6 contributions
1.0 of 5 bubbles
Nov 2018 • Couples
I booked with this agency because of the good reviews on TripAdvisor. I was keen to visit a few places in bandung across two days. Everything was agreed upon. I paid about SGD 240 for two days, including entrance to the attractions. One day before my tour, nobody contacted me to say what time the pick up was. I had to take my own initiative to call and check. And upon checking, it seemed like they only arranged for a driver at the last minute. Initially, I was told that I was paying for a driver and guide. But the person they sent was just a driver.

Our driver always seemed reluctant when we want to visit certain attractions. I was at ratu crater and wanted to visit one of the nearby crater. However, my driver just told me that theres nothing much to see and was just discouraging us from it. This is a huge turn off. If a customer wants it and is willing/have paid for it, shouldnt we be able to at least get the experience we came here for?

For lack of service and reliability, I felt that i could have gotten a better guide and transport with what I paid. The guide totally ruined the experience for me.
Written December 5, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for your review about us. First of all I would like to thank you for using our service. If you want to comment please give detail information about your date of booking and also driver/guide name and if you are gentlemen, you can put also your booking name ;) It is very important for us to make improvement of our service and trace back and investigate what was happened. I believe I gave you itinerary with time frame of each place including pick up time from the hotel. Yes i admit maybe i was forget to inform you about the driver cum guide earlier. Yes ofcourse you can pay and go to visit kawah domas, but if that place will endanger your money and your life, should we let you go? Sometime our goodwill was misinterpretation by someone else. What we were trying to do is just to protect our customer from become a victim of the fraud and blackmail inside kawah domas. I am very strict to our driver and our guide to always tell to our customer: Please, please, please do not go to kawah domas (IF POSSIBLE). But the final decision is up to customer with their own risk. This is what will happen (but not always) if you go to that place ( your group only 2 person, couple, they will consider you as weak victim! ) - from ratu crater you will walk appox 45 mins to kawah domas and will be followed by at least 5-7 seller ( our guide can not follow because of their rule) - you will not enjoy your journey, because along the way they will bother you, offering things, trying to be nice (by helping you taking picture, posing and everything else and at the end they will charge you with high price) - when you reached kawah domas, maybe you want to do some activity such as boil the egg, soak the leg with mud. ( they will charge you with very unreasonable price.) - if you don't buy their things, you will be charged with unreasonable reason. Even dough you buy their things, they will charge you with unreasonable price. - sometime they also blocked the exit way, (the exit way is a small path) - This place is in the remote area, they can treat you bad, especially when no other tourist inside there. - Maybe yes, you can pay everything else inside there (this is what they want!) but still.. you will feel being robbed.They don't care about you, they don't care about bad review in Trip advisor, they don't care about people think, they don't care everything, because they don't know you! What do they care is only to get big money in short time, no matter how! We realize that we can not pleased every customer, but at least we have tried to do our best to protect every customer against criminal act even dough the customer think other way round.
Written December 5, 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Nudibranquio L
Singapore448 contributions
5.0 of 5 bubbles
Nov 2018
Recommended By Fellows Traveller From TripAdvisor.

Prior To The Trip:
Communication with Mr Chippi before the trip was a breeze. Suggested Itinerary will be provided by Mr Chippi for those who have no idea where to go. Itinerary can be modify & advise will be given if it’s safe to proceed prior to the trip.

During The Trip:
Driver contact was given 1day before.
Our driver (Arifi) was polite, friendly & patience. Speaks good & understand English.
Advice was given before arriving the places of interest. Street seller can be quite persistent, just do what was advise to you.
Unfortunately, our friend lost her phone during the trip to the factory outlet & the driver was so patiently helping us to translate to the securities for help. Thereafter sending us to the police station to make a report so that we can proceed with the insurance claim.
The restaurant that was recommended by Mr Chippi was good in term of the food itself as well as the price (reasonable).

Summary:
Is a place I definitely will return b’cos the people are so friendly & nice.
Will definitely engage Mr Chippi service when I return & I do highly recommend him to all travelers that are heading to Bandung.
Written November 20, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Glory A
malaysia46 contributions
5.0 of 5 bubbles
May 2018 • Friends
I whatsapp to Chippy the owner of Diaz and he was very prompt to reply with the itenary as I was there for 5 days traveling with 2 of my good friends.Chippi gave me suggestion and said is very flexible with any changes. We took him for 3 days . Fist day we got a quiet driver who did not speak much. I requested chippi for another driver and he was very obliging and gave me Mr Aziz and Mr Angga who was such a jovial and informative driver and guide. We were very happy with the tours and pricing as it was clearly spelled out.Would highly recommend them .Chippi is a reliable and answers all questions asked so don't hesitate to book Diaz Travelindo .
Written May 31, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Paul Yoga
Boracay, Philippines23 contributions
5.0 of 5 bubbles
Feb 2017 • Couples
I will highly recommend Diaz Travelindo. Chippie was fast and prompt in our whatsapp query and conversation. He listed down itenaries and even gave us travel tips useful to us in Bandung.

Our assigned driver Ganjar Tsel was awesome. Humble and courteous. Always early and quite affluent with the touristy and non touristy spots. We were right to use chaffeured vehicle as opposed to self drive. The roads and traffic can be highly daunting.
Written February 15, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

darylou
Singapore, Singapore28 contributions
5.0 of 5 bubbles
Dec 2016 • Family
I had my annual family vacation in Bandung. Do my search and tried Diaz Travelindo. Months before our actual date we link up with Chippi. He was friendly and gave us a 7 days itinerary and said it's flexible.
2 days ago ..that's right - I am writing review while still having our tour in Bandung, we greeted by our driver cum guide Ary. He is a friendly chap. As a driver he is skilful, safe and knows all the nodes and corner in Bandung. He helps us to negotiate and bring us for better price elsewhere store when a local stall wanted to charge us above market rate for sim card. His recommendation thus far have been great.
Must be thankful to Chippi and Ary for making my family holiday in Bandung smooth and pleasant.
Whole writing this review ..Ary is driving my family back to City after an wonderful experience at Kawah Putih and tea plantation and strawberry farm.
Written December 10, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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