Fresh! Spa

Fresh! Spa, Ubud: Hours, Address, Fresh! Spa Reviews: 4.5/5

10:00 AM - 9:00 PM
Monday
10:00 AM - 9:00 PM
Tuesday
10:00 AM - 9:00 PM
Wednesday
10:00 AM - 9:00 PM
Thursday
10:00 AM - 9:00 PM
Friday
10:00 AM - 9:00 PM
Saturday
10:00 AM - 9:00 PM
Sunday
10:00 AM - 9:00 PM
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About
Fresh! Spa is a quaint little natural spa located on the side of a river, and across from an ancient Banyan tree, right in the heart of Ubud. Fresh Spa treatments available include: Oil Massage for the Body, Foot Soak and Massage, Body Scrubs, Natural Facials, Manicure & Pedicure, Hair Cream Bath & Blow, Hair Cuts, Keratin Hair Treatments, Complete Body Waxing, and Alkaline Water Refills. See our complete menu & pricing on our website. We have recently renovated! What we created is a vintage inspired calm urban oasis with a friendly and service orientated vibe within the center of Ubud. It's the Freshest choice in Ubud! instagram : @freshspabali facebook : @freshspaubud
Suggested duration
1-2 hours
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
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4.5
314 reviews
Excellent
207
Very good
48
Average
22
Poor
20
Terrible
17

Justine J
1 contribution
Friends
Looked around Ubud for a nice looking, clean salon for a brazillian wax. Found Fresh and was delighted! Beautifully cool upon entry, I was welcomed with a cold lemon water and a cool face mask as I waited for my therapist.
Great therapist, very friendly, made me feel
comfortable, was quick without making it feel rushed, thorough and professional.
Would visit again. They gave me 10% off I paid 210k rupiah.
Written March 14, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thank you for your outstanding review! Happy to make you feel comfortable and at ease. We know finding the right place for a wax can be tricky, so we do our best to provide an exceptional experience :) Hope you are able to return to us for the next one!
Written March 16, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

Tea Maria
13 contributions
Friends
The best spa in Bali!
The staff is so wonderfull, very professional and the atmosphere at the spa is great.
We come here every time we are in Ubud and can not get enough from this great place.
You are greeted with a sheet mask for your face and a glass of lemon water. After the session you get tea and some sweets and a ricecake.
We have tried almost every treatment and they are all great, from the brazilian to the foot massage and eyelashes, they do it all with great results!
I can not recommend this spa enough!
Written July 11, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

TW 88
Belfast, UK179 contributions
Friends
Loved Fresh spa…the interior is funky and relaxing. I had a 45 minute ‘Thank me later’ facial which was amazing… I almost feel asleep I was so relaxed. My friend had a massaged and had a great experience also. Recommend while in the Ubud area.
Written July 2, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Gemma Isabella
12 contributions
Friends
I’ve been here a few times over the past 5 years. I find it overpriced comparatively to their professionalism and service. I had a facial here, it was just OK. I had gel nails removed + she was very abrasive with my nails and didn’t leave the acetone on enough (only a couple minutes to soak total where are you need usually at least 15). The lady seemed like she was in a hurry + just wanted to get it done, which caused a lot of damage to my nails. I tried to tell her to please be careful and to soak them longer, but she wouldn’t really do that and just ended up gossiping about me to her friend next to her. She did a new scent of gel nails which of course chipped the next day. I always have gel nails done (for years and years) and this has never been my experience.

But today I went in again on a whim, I needed some feet love and I happened to be walking by. I already have gel polish on my toenails, and so I wanted maintenance on the rough skin on the bottoms of my feet. The spa was completely empty. I asked the woman if they could do this and she suggested a package that was nearly 200k, I didn’t want all of the things on the package so I asked her if I could get what I wanted. She said no. My mother was with
me and the receptionist was just very rude to her, and made her feel uncomfortable. My mother would’ve also ended up getting a treatment if I did, so they totally lost both our business. I ended up going to another spa and spending less to get the service that I wanted which was very minimal in terms of my needs. It was such a good experience at the other place that I ended up making more appointments with them for tomorrow!

So my experience was a bit disappointing and I’d say over all that it’s just a bit overpriced for unprofessional services. However the ambience is nice, staff isn’t particularly friendly unfortunately and I feel that makes a big impression on a business. I definitely feel much better when I experience the staff as friendly and helpful, but this wasn’t my experience here.
Written April 21, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Jenna
Singapore, Singapore12 contributions
Solo
“If this is how you want to end your holiday, then be it” - this was the very exact sentence which I have received from the manager on duty. As if it is my bad and my choice to end my own vacation with such an unpleasant service. Just look at how pathetic the manicure was done, full of bumps and bubbles. “If you are not happy with the polish, then pay for the buffing.” Seriously ?! What made it worse was her smirky face and sarcasm through out our conversation. I would not dare to recommend any of my friends, families and online communities to visit this place.
Written January 21, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
We are very sorry that you’ve had this experience at our spa and completely understand your dissatisfaction. After speaking with our staff, we did offer to redo the polish or to remove the polish for no extra cost in addition to a separate, discounted buffering treatment. We are also surprised to hear this about the manager as she is a wonderful and respectful employee. We appreciate that we cannot always be perfect but do always try to rectify any issues peacefully and fairly to be sure our customers are leaving happy.
Written January 22, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

lsallyjane
Perth, Australia9 contributions
Solo
Fresh is a very clean, modern, professional spa with an extensive menu and lovely service. During my stay in Ubud I had two facials, a gel manicure/pedicure, a foot scrub and a massage. This spa does pregnancy massage which was a really fabulous surprise for me. Highly recommend.
Written January 28, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thank you so much for your lovely review & for trying a variety of our services. We love that you felt so warm and welcome in our spa to keep coming back. See you when you return to Ubud again! 🌸✨
Written February 1, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

Foodie
106 contributions
Solo
I had one of the best facials ever. The therapist was knowledgeable and polite. The whole facial was a dream and great value for money. Included arm and leg massage when waiting for the mask.
Lovely spa and staff. You feel well taken care of. The coconut scrub is the best! Bought several for myself and gifts.
Written January 22, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thank you so much for your lovely review! Happy to hear you enjoyed your pampering & Glad you could take home some delicious coconut scrub too! 🌸✨ Hope to see you again
Written January 22, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

Annie A
Bali, Indonesia1 contribution
Solo
I'm really pleased with the results of my Keratin hair treatment with Vinette. She is lovely, the salon is bright, cheerful, and beautifully decorated. Vinette was very thorough in her treatment, and it turned out great. I also loved the citrus water and rice crackers with crispy chocolate wafer!
Written April 9, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

CherryLisa
Lisbon, Portugal41 contributions
Solo
Went here in December 2014 for a trim (and hair keratin treatment as it's very humid in Bali). As the prices in this salon are close to what you'd pay in the suburbs in the UK, I was optimistic and, as I only needed my hair trimmed rather than restyled, I went for the junior stylist. BIG mistake.

I'm not super-fussy about haircuts as I have (or had!) very long hair and so as long as it's neat I'm good with it. But after he'd finished he showed me the back and I could hardly believe my eyes. I'm not joking or exaggerating: he'd taken great big lumps out of the back, it was in a zig-zag!!! I'd asked him to take off the minimum from the ends just to neaten it up, and the back was AWFUL.

I wish I'd taken a photo as I doubt anyone would believe me quite how bad it was. I had to insist that the senior stylist (an American woman, the owner) sort it out, and sorting out the mess he'd made of it meant taking off a good four inches. It was still jaggedy when she'd finished but she said, "I don't want to take any more off as you'll be upset about how short it is, you'll just have to be patient and wait for it to grow out." Yes, that's what she said. So, yes, it's still jaggedy, just not as jaggedy now she's lopped off another four inches.

I was gutted that most of my lovely hair that for the first time in a long time was in beautiful condition, ended up on the floor. When I questioned what on earth was going on with how he cut it when I'd only asked for the ends trimming the owner said, "Well, I'm just not sure what he was going for." (Zig-zags, love, that's what he was going for.) And that was it! No apology, no discount, no offer of coming back for a second cut.

It's a nice-looking salon, all done out lovely, but that does not make up for the fact that this "stylist" effed up my hair big time and there's not a hope in hell that I'd set foot back in there.

Anyone reading this thinking I'm just a hater, please check out my other glowing reviews for various establishments around Ubud. I don't like to say bad things publicly but every time I brush my hair I feel disappointment and each time I walk past this place and see people booking themselves in for an appointment I want to go in and warn them. I wouldn't do that so this is the next best thing.
Written December 29, 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

K S
Sydney, Australia6 contributions
Solo
This place is a bit of a factory. It looks amazing from the outside because it is so clean and stylish compared to the grubby places around town, but it's not worth the extra prices - I'd rather get picked up and go to the actual luxury spas outside of town which I found were amazing and fun and caring and special, and still a bargain compared to spas at home.

it took me a while to get an appointment after many days of popping in try to get reflexology or manicure, each time they seemed bored with my enquiry but pasted a smile on, i kind of ignored it.... today I ended up choosing to get a haircut because they could fit me in and it was so reasonably priced - AUD$25. they do charge hefty tax though.

well shouldve trusted my gut, I was disappointed with the service, just churning customers and being 'nice' and saying the right things, not a lot of warmth. they even confused me with massage appointment guests at one stage because they were so just going through the motions.
the staff are sweet but busy and some random things indicated that they seem kind of afraid of their boss (am guessing she's the boss - a white American woman who seemed to be just sitting hanging out on her laptop at reception while the receptionist worked). honestly, the whole atmosphere was super tense and awkward.

the hair washing randomly took place in a corridor with people squeezing past, and I still have water in my ear hours later, so yeah, average. The hairdresser was shy and it was awkward too but she did a great job and did everything i asked and was able to chat about it all, her name was Ayu. I wanted to tip her and tried to say something but she seemed more concerned with getting me to the tea and chocolate cornflake rice cracker stage. Hope their boss is nice to them and pays them decently is all I can say.

Was planning to go there many more times before I leave, for manicures, reflexology etc but now I know it and definitely wont be back. You just get the impression they've all seen too many customers and tourists in and out their doors to feel anything at Fresh! anymore.
Written January 29, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

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Frequently Asked Questions about Fresh! Spa

Fresh! Spa is open:
  • Sun - Sat 10:00 AM - 9:00 PM