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Nusa Day Tours

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Sanur, Indonesia
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About Nusa Day Tours
Fantastic day trips to the beautiful island of Nusa Lembongan! Tours includes snorkelling in the clearest waters you can imagine, chilling in an infinity pool overlooking the ocean, an adventurous scooter tour of the island, cliff jumping and more! Epic day and a must if you're travelling to Bali!
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Nusa Day Tours
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Caiqin2015 wrote a review Sep 2015
Asia1 contribution5 helpful votes
This was supposed to be the highlight of our very short trip to Bali but at the last minute (the night before our scheduled trip), Nusa Day Tours dropped us an email to say they have to cancel the tour because a large group who booked the same tour decided to pull out the last minute. Nusa Day Tours only found out that night when one of their drivers went to pick up the deposit from this group. With such short notice, we were unable to book another tour. Nusa Day Tours did not offer an alternative or try to make it up to us. They simply asked how long we will be staying in Bali. We replied to say we will be going home the day after and can they please find an alternative for us. We even offered to pay more if it would enable the tour to proceed. That was the last we heard from Nusa Day Tours. They did not even have the courtesy to reply our email. We understand that in part it wasn't entirely their fault since it was the large group that pulled out, but as a business, should they not try to prevent such incidents from happening by collecting an advance deposit and requiring an advance pull-out notice of at least 48 hours or 72 hours? This way, it would first of all discourage people from pulling out (one would think twice about canceling on a booking if a deposit or payment has been made), and secondly, it would allow the Tour operator time to find people to fill in the slots, so the operator need not cancel the trip and ruin it for the rest of the group. We were sorely disappointed and it ruined the itinerary for our Bali trip. The point is a business should be professionally conducted so that the operator's problem should never have become the customers'. Unfortunately, in this case, due to Nusa Day Tours' incompetence, we were left hanging, and our otherwise wonderful Bali trip was somewhat ruined. I would never sign up with them again and would not recommend them to anyone else.
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Date of experience: September 2015
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Lee F wrote a review Sep 2015
1 contribution6 helpful votes
The trip to the island was made easy. We were picked up from our villa, taken to the boat to meet up with Daniel and the rest of the people on the tour. The was problem free. We were taken snorkelling in crystal clear waters first. Then onto the island we had some lunch and hired scooters. Daniel took us to beautiful cliff edges for cliff jumping (for those who were game) and then to zip lining. The scenery along the way was breathe taking. Daniel always stopped to check everyone was keeping up and was very friendly and relatable. Definitely recommend and would do it again!
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Date of experience: September 2015
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MikhailaElise wrote a review Aug 2015
6 contributions3 helpful votes
+1
Not only did I have one of the most amazing days ever but I made friends for a lifetime. This tour company have the perfect mix of everything & couldn't recommend them more!! xxxxxxxxx
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Date of experience: April 2015
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JoshBirch92 wrote a review Aug 2015
London, United Kingdom1 contribution1 helpful vote
Really well organised trip with some great hosts made for a lot of fun. The tour had good a good atmosphere, we were taken to some awesome spots and if you like cliff jumping there is a very good spot over there for it. Highly recommend to all.
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Date of experience: July 2015
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Bish H wrote a review Jul 2015
Dubai, United Arab Emirates19 contributions9 helpful votes
If you are not into large touristy tours, This is definitely your choice. Loads of fun, great spots in the island. Scooter experience in the island is a thrilling ride but make sure you are a confident rider as it is not easy though. otherwise get yourself a dinkin . Thanks Daniel so much and keep on the good stuff ;)
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Date of experience: July 2015
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