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About Scoot Fast Cruises
Scoot Fast Cruises is Bali's leading fast boat transfer service between Sanur, Lembongan, Lombok and the Gili Islands. With an impeccable safety record and backed by insurance covered by Lloyd's of London, Scoot Fast Cruises is your best choice for safety, service and reliability. Customers can also join our Island Tours and relax in our apartments on Lembongan and Gili T. So join Scoot Fast Cruises and cruise the Tropical Triangle today!
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Scoot Fast Cruises
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Ruth K wrote a review Yesterday
10 contributions6 helpful votes
Crossing from gili to Sanur. Seats very small and close together, I'm 5 foot 6 and my knees touching seat in front. Crossing pretty rough in comparison to trip over and no toilet on board. Does not Dock at proper port, they land on Sanur beach and you climb off back off boat and have to carry your small bags through water above your knees, people with children or older people would not manage this at all. They bring the big bags up to the beach for you.
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Date of experience: August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Odyssey17140579971 wrote a review Yesterday
1 contribution
Do not ever book with Scoot. First, our boat from Nusa Lembongan to Gili T was delayed by 2 hours with no explanation. Secondly, the boat seemed to be falling apart. Our trip to Gili T was supposed to take 2 hours 20 mins but 1 hour 30 mins in one of the engines on the boat broke. The crew member laughed when the engine broke and told us that we were going to Lombok instead of Gili T. It took us 4 HOURS TO GET TO LOMBOK EVEN THOUGH WE WERE SUPPOSED TO BE AT GILI T IN 2 HOURS 20 MINS. Not to mention that the crew didn’t seem to care about passenger safety, nor the fact that it was absolutely sweltering inside the boat and lots of passengers were getting dehydrated. The crew were also SMOKING outside RIGHT BY THE CANS OF FUEL for the boat and the no smoking signs. There was also zero formal communication with the passengers about the change in route/the problems with the boat. Passengers were so scared they were wearing life jackets. My sister and I were so traumatised by the whole experience that we got off at Lombok and abandoned our trip to Gili T because we just didn’t feel safe on the boat at all and felt like the crew had no regard for our safety whatsoever.
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Date of experience: August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Niamh C wrote a review Aug 18
3 contributions2 helpful votes
Please do your research on better boat companies because we had one of the worst experiences ever. First our boat was scheduled to leave Gili T at 12:45. We were there early to check in and we were told the boat would leave at the new time of 13:20. This time rolled around and no boat came and we got no more information. Eventually the boat pulled up at 15:00. We boarded and were then told we were going to Gili Air and then on to Lombok. We were not informed that this boat did not go directly to our destination of Nusa Lembongon until we were en route to Gili Air. After leaving Lombok we were told it would take 2 hours to get to our destination and told the weather might be a little rough but they had sick bags. Nothing could prepare us for how dangerous and terrifying the journey would become. This tiny little boat headed out into a stormy sea full of huge swells and packed with passengers. The waves were crashing against the sides of the boat and the windows felt like they could smash with the force. The staff didn’t seem to care about how frightened all the passengers were. There were children screaming and crying. I felt like I had a panic attack at one point (which has never happened to me before) and the staff just offered me a sick bag and no reassurance. We battled through this for 2.5 hours. The staff were even taking videos of how bad the storm was, a clear indicator that this was not normal and the boat should not have gone out in this weather. When we eventually arrived in Lembongan it was pitch black and we had to get another boat that was able to bring us into the shore. Thankfully a lovely man was waiting to transfer us to our hotel when we got into the beach (the only thing that went right in this whole experience). I plead people not to choose this company, spend a little more money and pick a more trustworthy company that is not just after money with no regard for passenger safety or wellbeing.
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Date of experience: August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Danni W wrote a review Aug 13
Worcester, United Kingdom6 contributions6 helpful votes
We booked with scoot in Gili trawangan and was told that everything would be included such as the boat to lembongan, the taxi to our hotel in lembongan, the taxi from our hotel and the return boat and taxi to our end accommodation. To start with they put the wrong tags on our boat so they would have gone somewhere else, luckily we noticed it. The boat then had no lifejackets and some people didn’t have anywhere to sit. When we got to lembongan we were then told we didn’t have transport to our hotel included, but we had paid for it. So we had to pay an extra 150,000 to get to our hotel. This happened to a lot of other people on our boat. We had to kick up a fuss and the lady then said she’d sort our remaining transport. When it was time to leave the island we were told we would be picked up from our hotel at 3:30. We waited and waited and phoned the lady (Ekra) and she said it would only be ten minutes. 20 minutes later it still hadn’t arrived and ekra was not answering her phone. We almost paid for another taxi but then our taxi finally arrived at 4:10. There were lots of other people on the boat that had experienced similar problems. Stay well away from this company! We received no apology and the whole thing was very stressful!
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Date of experience: August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Kristi Gouws wrote a review Aug 11
2 contributions
Literally the worst boat service. Waited two hours got put on a different boat instead of a direct transfer we gad to go their whole route which took an extra 2 hours. DON’T BOOK WITH THEM
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Date of experience: August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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