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Cosmo Salon and Spa

Open Now: 10:00 AM - 10:00 PM
Open today: 10:00 AM - 10:00 PM
Review Highlights
Wonderful

Myself and my partner had a 90 minute massage. It was wonderfully relaxing and the time just flew... read more

Reviewed 1 week ago
GillMasefield
,
Pontefract, United Kingdom
via mobile
Great Massage

Just had my first massage at Cosmo, it was fantastic, first my feet were washed downstairs and they... read more

Reviewed January 11, 2019
Broomie05
,
Broome, Australia
via mobile
Read all 268 reviews
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Traveler Overview
  • Excellent65%
  • Very good21%
  • Average8%
  • Poor4%
  • Terrible2%
Travelers talk about
“fusion massage”(13 reviews)
“bali massage”(13 reviews)
“hair cut”(11 reviews)
About
Award-winning salon featuring seven different body massages, manicure/pedicure (and gel) with OPI and Shellac products, facials with Clinique and Nu Skin, foot reflexology, waxing, plucking, eyebrow/eyelash tinting, L'Oreal hair spa, hair coloring...more
Open Now
Hours Today: 10:00 AM - 10:00 PM
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Contact
Jl. Danau Tamblingan 176, Sanur, Denpasar 80286, Indonesia
Website
+62 361 286330
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1 - 10 of 204 reviews
Reviewed 1 week ago via mobile

Myself and my partner had a 90 minute massage. It was wonderfully relaxing and the time just flew by.vit started with a lovely foot wash and slippers provided. I also had a hair wash and cut and he was very professional and understood what I...More

Date of experience: February 2019
Thank GillMasefield
Thomas I, Owner at Cosmo Salon and Spa, responded to this reviewResponded 1 week ago

Thanks for the kind review. We all struggle with languages here, particularly Russian and French, but at least all our receptionists can speak English, so we muddle through. Even there, the dialects! Last week we had Ozzies, Brits, and a guy from Tennessee. 😜

Reviewed January 11, 2019 via mobile

Just had my first massage at Cosmo, it was fantastic, first my feet were washed downstairs and they provided slippers to put on, I went upstairs to the “quiet zone” and had my massage, it was by far the best in Sanur. No chatting girls,...More

Date of experience: January 2019
Thank Broomie05
DoNoEvil, Owner at Cosmo Salon and Spa, responded to this reviewResponded January 12, 2019

Thanks so much for your positive review. We try to provide a service equal to the major hotels (who don't post their prices on the street :-)). Typically, their prices are 3 times ours...so we often get the question about why our prices are higher...More

Reviewed November 29, 2018 via mobile

Thanks very much for the terrific massage we had every day at cosmo. Beautiful decor, very peaceful and the massages were amazing. Very professional all round.

Date of experience: November 2018
Thank Kerryandsimon
DoNoEvil, Owner at Cosmo Salon and Spa, responded to this reviewResponded November 30, 2018

Thanks for your review and your business. Hope to see you again.

Reviewed November 11, 2018

I am a repeating customer at Cosmo. I just love everything about it. The smiling staff and all treatments I have had so far. I usually go for massages, but sometimes for mani/pedi or creambaths.. Or just the whole thing if I have the time...More

Date of experience: November 2018
Thank Sanuka N
Thomas I, Owner at Cosmo Salon and Spa, responded to this reviewResponded November 12, 2018

Exactly what makes our day ☺️. Thanks for the review, your repeat business, and for trying new things. Cheers Tom for Cosmo

Reviewed November 5, 2018 via mobile

I’ve just returned from a massage and manicure/pedicure session at Cosmo and I’m very mixed about how I feel after the experience. My masseuse was lovely! It was a relaxing, peaceful massage and she knew exactly how to do her job - very pleased indeed!...More

Date of experience: November 2018
Thank gussanu
Thomas I, Owner at Cosmo Salon and Spa, responded to this reviewResponded November 7, 2018

Very sorry to read this. We will try to identify the staff doing the manicure and remove her from that until she has additional training.

Reviewed October 2, 2018 via mobile

I had a pedicure at Cosmo and the lady who helped me was very kind and she did a good job. My husband had a massage and was also very satisfied. He recommend that I should also have a massage so a few days later...More

Date of experience: January 2018
2  Thank 204samanthav
DoNoEvil, Owner at Cosmo Salon and Spa, responded to this reviewResponded October 14, 2018

I am really sorry, we tried to trace this and could not find out who was responsible. I hope it was some other issue....but it certainly wasn't professional. Thank you for bringing it to our attention, as we can show them how bad behavior results...More

Reviewed September 25, 2018 via mobile

I went to Cosmo without an appoitment, but didn’t have to wait. The hairdressor really took care of every detail. I just wanted a simple haircut and got exactly what I wanted. Really happy with it!

Date of experience: September 2018
Thank Tamara55665
Thomas I, Owner at Cosmo Salon and Spa, responded to this reviewResponded September 27, 2018

Thanks for writing a review, it is appreciated. Glad we could accommodate you.

Reviewed September 22, 2018

Decided to try Cosmo due to all the great reviews. Lucky enough to get Lifu (lady mentioned) previously in another review. Had a whole body massage and it did include whole body, front and back, arms, head and face. What a strong through massage, stretched,...More

Date of experience: September 2018
Thank marie2mil
Thomas I, Owner at Cosmo Salon and Spa, responded to this reviewResponded September 27, 2018

Thank you for adding a review, and glad you enjoyed the treatment.

Reviewed September 15, 2018 via mobile

I've chosen the Cosmo signature massage and it was purely amazing. When I furst walked in, the blow dryers were going crazy and I wasn't sure how I could relax wirh all the noise. But, all the massages are upstairs and it was very relaxing....More

Date of experience: September 2018
Thank duenbe
Thomas I, Owner at Cosmo Salon and Spa, responded to this reviewResponded September 17, 2018

Thank you. Specific comments in a review help to guide future customers. When people respect our "Quiet Zone" upstairs it really helps. It isn't perfect...you still hear customers coming and going or the person next to you taking a shower, but we do our best.

Reviewed September 13, 2018 via mobile

I went to Cosmo Salon and Spa for a complete re-style of my hair. Yoyoko (I hope I have his name correct) did not disappoint. I showed him a photo of what I wanted and he followed it exactly. I would highly recommend him to...More

Date of experience: September 2018
1  Thank Clare B
Thomas I, Owner at Cosmo Salon and Spa, responded to this reviewResponded September 14, 2018

Thanks for following up with a review. It takes courage to try a complete change, so glad you tried it. Hope you get a chance to try one of our massages or a facial too. Best regards.

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Questions & Answers
Ask a question
Jane K
January 19, 2018|
AnswerShow all 4 answers
Response from suradzh | Reviewed this property |
Hi Jane! I was there four times for their signature massage and they are really good and professional. But as far as hairstyle is concerned I have no idea. Better to visit their site and call them for consultation. Not all... More
1
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SMB8405
May 18, 2017|
AnswerShow all 5 answers
Response from DoNoEvil | Property representative |
Stop by, all depends on volume and length of hair. Just a 1 minute consultation.
0
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