Where to start with how totally amazing this dive shop and their instructors/ guides are?!? My husband and I had not been diving in 10 years so we took the pool refresher with Yannick while our teenage daughter started her scuba certification pool work with Sila. They have online e-classes for the book portion of the certification which was really great since we were traveling and our daughter could do that part easily while we were on the go. My husband and I have had the opportunity to dive with lots of dive shops, all over the world, and hands down this group is the BEST! Their shop is clean and professional, their staff is kind, helpful and also extremely professional. Yannick was absolutely wonderful to work with in the pool and on our dives making sure we saw as much as he could possibly point out. They have a really nice van that came and picked us up and dropped us back off at the hotel, cold water constantly available and even towels for the dives.
My daughter was excited, but nervous to do the certification and ended up having some tough parts in the pool work making what should have been one day in the pool, 2 long days. Sila was beyond kind and patient with my daughter. He was gentle yet encouraging and continued slowly moving forward when she would have otherwise given up. He even recommended a "discovery dive" where he was her personal guide in a shallow open water to remind her why she was doing all this hard work to get certified, a really cool idea and it got her back into the fun of the adventure of diving. On the boat for the dives, they did everything for you including putting on your fins and helping you in every possible way, it was soooo nice!
The open water certification dives proved to be challenging for my daughter as well. There are simply tasks during certification that are required that are difficult, we all had to do them, but Sila was just amazing with her! Just as things were coming together, my daughter got an ear infection and couldn't dive until she finished medication and cleared the ear up. They were amazing about that too allowing us to postpone with great understanding. When we returned, we knew the ear may still be an issue. They offered options which included an attempt and if it didn't work, we could take the lesser "scuba certification" rather than the "open water certification" for now and upgrade her down the road when she was ready. It felt like the never ending challenge! My husband and I could not believe how wonderful the dive shop was and figure Sila must be a Saint. The ear was painful and would not cooperate so Sila snorkled with our daughter instead so that she would have a positive experience! I mean wow, what a guy! I am so grateful for the entire team at Bali Scuba for a wonderful experience. There is absolutely no other choice when it comes to a dive shop in Bali, go here!