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The Seven Holiday - Day Tour

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Kuta, Indonesia
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About The Seven Holiday - Day Tour
The Seven Holiday is a full-service company (DMC) that provide activity and day tours in Bali, adventure tours around Indonesia, yacht rental and Spa packages in Bali.
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The Seven Holiday - Day Tour
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JL M wrote a review Aug 2021
4 contributions1 helpful vote
Absolutely horrendous company that operates as a scam in the local location. They rescheduled twice during the pandemic but almost refused despite there being a level 4 travel advisory to the area. Finally when it was clear we could not go due to COVID we accepted the agreed upon (in a signed contract) amount of 75% so they would receive 25% (FOR NOTHING) and when they went to process this refund they tried to send the amount in local currency at a total $400 less than 75%. Now they refuse to answer any emails, calls or texts and we have not received any refund. These people will steal your money. AVOID AT ALL COSTS!
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Date of experience: August 2021
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Response from Ari-K-Bali, Owner at The Seven Holiday - Day Tour
Responded Nov 18, 2021
We regret that we paid attention to the review too late and see groundless accusations against us. Spoiler - it's not true. Intro. While we can understand the emotions of Mr. John Mariano in times like these, we will in no way accept slander and lies against the company and moral bullying against employees. Since Mr. John published various kinds of slander against our company in various online sources, we are forced to provide some refutations (this answer will be duplicated online). We can provide more details upon request. Anyone interested in the full details of this case, please contact us book@7.holiday This answer is addressed to everyone reading this as, unfortunately, we did not find understanding on the part of Mr. John. Details briefly. 1. The Seven Holiday continues to operate, we are ready to fulfill contractual obligations to the guests, we offer different flexible reschedule solutions and haven't applied any legal actions (no cancellations due to global force majeure that affects both parties); 2. Refund, as per request of Mr. John and following the contract, was sent and received by Mr. John 3. We never refuse to answer emails, calls, texts of any of our customers or partners. Indeed during July and August 2021 when the pandemic hit Indonesia badly, including strict lock-downs in town, there were delays in replies. Clients were informed about this and that resolving of financial questions takes a longer time; 4. The comments regarding the postponement are not clear to us, since we propose this to everyone, Mr. John requests it twice, and we followed it unconditionally; 5.Unfortunately, we have to admit that moral terrorizing during challenging times is not the best communication method. For the first time, we faced such disrespect that decreased the moral conditions of our team, to whom Mr. John was thanked previously. Sunny greetings, love, and peace to everyone from Bali! The Seven Holiday team
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Mihaela wrote a review Mar 2021
Breda, The Netherlands3 contributions
Hi all! I've been back from my trip to Bali organized by 7.holiday travel company for over three months now, and not a day goes by where my husband or I don’t make a comment about how incredible of an experience it was! When I first spoke with our travel expert Alex in the end of 2019, we planned our honeymoon in April 2020 and chatted about our desired trip length, general interests, budget and accommodation preferences. From there, within a few days he sent over a proposal for 11 days that included time in Seminyak, Nusa Dua and Ubud areas. But our plans got destroyed by the global pandemic. We still kept our booking and first rescheduled to June, then to September, Alex always was in touch with us and has had updates about the condition there. We were really tired from this unbelievable global situation and felt so devastated and seemed all but impossible to come to the Island of God. 2020 has been a hard year for many people, and my husband and I knew that a getaway from home was the medicine we needed to lift our spirits. And then this miracle happened - Alex was informed about the opportunity to come to the island of our dreams! We had the chance to get the special e-visas as for the public Bali still have been closed. So in November Alex quickly arranged our visa and replaced our package's inclusions, since some of the hotels and places were closed. I changed the hotel Kupu-Kupu Barong in Ubud to Puri Wulandari (actually more expensive and higher class), a romantic dinner moved to an amazing quiet restaurant, massage and beauty treatment was in the spectacular views of Spa and we even could consider a longer trip. Finally, we took 14 days as Alex recommended and got a special reduced cost which, by the way, was fantastic, because we had to pay for our visas. Just within a week, we got a confirmed visa (we paid 800$), a flight on Turkish airlines to Jakarta and from there to Bali by local Garuda airlines and customized honeymoons package. So we ended up spending the planned budget even with additional visa expenses and the air tickets and our honeymoon package was with a superb special offer. In Bali the prices were incredibly cheap in cafes and restaurants, I’m not even saying about local Warungs and souvenirs and clothes shops. We had a personal travel assistant who was easy to contact during our stay, and stayed in touch periodically to ensure our travel was going smooth. We were very happy with how the trip went, and the support received from our travel company before and during our travel. We did arrange our own air travel and trip insurance, but were glad that our Bali travel company was also willing to provide assistance with those as well. The tours were private and for every excursion we were greeted with cheerful and informative guides. All vehicles were very clean with full personal protection equipment and well-trained drivers. We were actually lucky with the weather, and it was pretty empty on the roads and touristic places. One of our tours was to the Beach Club by private car: on the way we were welcomed by fine sparkling wine and we spent a day full of bliss on the southern point of Bali. There are constant temperature checks, masks required in public places, social distancing guidelines, and test stations throughout the island. But sure there was a sad moment, as some areas, Kuta and Legian look tragic because many hotels and tourist places are closed and probably never revert to pre-pandemic time.. I was so upset to see that.. But nonetheless my husband and I have such fond memories of our honeymoon in Bali. If we were to take this trip again, I would plan more days so that we could have more time to explore this beautiful island and visit other nearby islands as well. My husband and I are already talking about when we will visit again, and next time we will do at least three full weeks! If you are considering a trip to Bali now, or in the future, I strongly suggest you choose this travel company for your travel plans – especially if you want a perfectly arranged itinerary and to be treated like royalty!
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Date of experience: November 2020
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Aditi S wrote a review Feb 2021
2 contributions
Little late in leaving my review, went on our honeymoon about a year ago through the seven holiday. Everything from beginning to end was great! The whole trip was extremely well thought out and planned with a lot of care. Our guide Nyoman was great, he knew English well and was a great companion on the tours. Our trip organizer, Krishna, was excellent too - we could reach out to him at anytime for anything and the response was almost immediate and always beyond helpful. Our trip was wonderful, hassle free, and extremely well thought out. There were no hidden fees, or any harassment of any sort. The resorts and locations were great and the little extras for a honeymoon special package were very appreciated. Thank you to the The Seven for a wonderful honeymoon trip! We will be booking a vacation here again!
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Date of experience: March 2020
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Kam H wrote a review May 2020
14 contributions2 helpful votes
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Going to Bali for honeymoon was always my dream, however, I was always overwhelmed with all the things there's to do and see. I contacted 7 Holiday and from that moment I knew it was them that I will use for my honeymoon planning. Alex helped me out with planning the trip. He made changes according to my conveniences. Once the day was near for my trip, Krisna took over. He is super informative and attentive. Their welcome gift is very useful for the trip duration. He always kept me informed daily on my trip. Made changes according to my needs whenever needed. Both our personal driver and tour guide Budiasa were very friendly. Budiasa is very knowledgeable and helped me understand Balinese tradition a lot as well as very detail oriented on our sightseeing tours. We did two post-wedding photoshoot in Bali through 7 Holiday. The makeup artist did an amazing job with my wife's makeup and dress. The photographer was also very cautious and attentive to our needs during the photoshoot. We had a very wonderful time during the photoshoot sessions. Overall, if your are looking for a trip filled with adventures or just relaxation, or maybe both (we did both) then let 7 Holiday take care of it for you. It will save you a headache and also you will not regret it at all. Your honeymoon will be a dream come true through them.
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Date of experience: February 2020
1 Helpful vote
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F0rtuna wrote a review Jan 2020
Toronto, Canada38 contributions29 helpful votes
We just came back from the 8 day Balinese Serenity Tour and had a wonderful experience. The itinerary is very well designed with a perfect balance of exploring beautiful sights and free time. We loved the sights that are included in the trip as well as the accommodations. They are truly serene! I highly recommend this trip. The staff at Seven Holiday have consistently demonstrated professionalism. They are responsive, considerate and attentive to our needs. All we had to do was showing up, the rest was well taken care for us.
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Date of experience: December 2019
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