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Suma Spa

Open Now: 8:00 AM - 11:00 PM
Open today: 8:00 AM - 11:00 PM
Review Highlights
Balinese Touch

Attached with Fontana Hotel Bali, a PHM Collection, you will need to get in via their main entrance... read more

Reviewed April 25, 2018
Nevillria
,
Sabah, Malaysia
via mobile
NICE SPA, VERY GOOD MASSAGE

This Spa was in our hotel the Fontana, we had looked at going to it but thought it was a bit... read more

Reviewed April 10, 2018
pmason1974
,
Prescot, United Kingdom
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Traveler Overview
  • Excellent68%
  • Very good22%
  • Average8%
  • Poor2%
  • Terrible0%
Travelers talk about
“fontana hotel”(10 reviews)
“ginger tea”(3 reviews)
“special price”(2 reviews)
About
Suma is a 650 square meters wellness spa located on the top floor of the Fontana hotel in Kuta, Bali. Suma Spa offers each guest the ultimate Zen healing experience and currently the first of its kind in the area.Suma Spa has a strong concept that...more
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Hours Today: 8:00 AM - 11:00 PM
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Jalan Dewi Sri, Kuta 80361, Indonesia
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Reviewed April 25, 2018 via mobile

Attached with Fontana Hotel Bali, a PHM Collection, you will need to get in via their main entrance as the access from the hotel lobby is like a maze runner, you will see a lift which thereโ€™s an indication of the Spa Floor. Ambience ,...More

Date of experience: November 2017
Thank Nevillria
Fontanahotelbali, General Manager at Suma Spa, responded to this reviewResponded May 16, 2018

Dear Mr/s. Nevillria, Thank you for taking time to share your great review. We are glad to read that you had an enjoyable stay and treatment at our hotel with great compliment especially for our Suma Spa. We are looking forward to welcoming you again...More

Reviewed April 10, 2018

This Spa was in our hotel the Fontana, we had looked at going to it but thought it was a bit expensive when looking on the menu in the hotel room, however on the very last day of our holiday the ladies from the Spa...More

Date of experience: April 2018
Thank pmason1974
Fontanahotelbali, General Manager at Suma Spa, responded to this reviewResponded April 12, 2018

Dear Mr. pmason1974, Thank you for sharing your feedback, we are glad to read that you had enjoyed your treatment in Suma Spa. We are very sorry for the disposable pants issue, it will shared to the team as we use to learn and improve....More

Reviewed February 3, 2018 via mobile

I book the spa for 22.00 pm, just an hour before they closed, but theyโ€™re still wait for me patiently. They serve cold lemongrass drink that help me sooth my throat. The massage is good, the ambience is nice, the place is clean. At last,...More

Date of experience: January 2018
Thank dhanie_paskha
Fontanahotelbali, General Manager at Suma Spa, responded to this reviewResponded February 9, 2018

Dear Mr/s. danie_paskha, Thank you for taking time to share your great review. We are glad to read that you had enjoye our Spa. We are looking forward to welcoming you again soon. Sincerely, I Wayan Karta General Manager

Reviewed January 22, 2018 via mobile

08/2016 ์ฒซ๋ฐฉ๋ฌธ ์ดํ›„ ์žฌ๋ฐฉ๋ฌธ ํ–ˆ์Šต๋‹ˆ๋‹ค. ์—ญ์‹œ ๋งŒ์กฑ์Šค๋Ÿฝ๊ณ  ์ข‹์•˜์Šต๋‹ˆ๋‹ค. ์‹œ์„ค์ด ๊นจ๋—ํ•˜๊ณ  ๊ณ ๊ธ‰์Šค๋Ÿฌ์šฐ๋ฉฐ, ์••์ด ์Ž„์ง„ ์•Š์œผ๋‚˜ ํŽธ์•ˆํ•ด์ง€๋Š” ๋งˆ์‚ฌ์ง€์˜€์Šต๋‹ค. ์ธ๋„๋„ค์‹œ์•„์—์„œ ๋งŽ์€ ๋งˆ์‚ฌ์ง€์ƒต์„ ๋‹ค๋…€๋ดค์œผ๋‚˜ ์ผ๋ถ€๋Ÿฌ ์‹œ๊ฐ„๋‚ด์„œ ์žฌ๋ฐฉ๋ฌธํ•œ ๊ณณ์€ ์ฒ˜์Œ์ด์—ˆ์Šต๋‹ˆ๋‹ค. ์ •๋ง ๋งŒ์กฑํ–ˆ์–ด์š” ^^ Our couple was really satisfied. Everything is just perfect.More

Date of experience: January 2018
Thank hyoz06
SumaSpa, other at Suma Spa, responded to this reviewResponded January 26, 2018

Dear customer, Thank you for taking the time to review on trip advisor.We are very happy to do the best for you. One thing we always wait is your arrival to visit again Suma spa. Once again thank you for giving a positive comment to...More

Reviewed October 16, 2017

The session that I had was quite good in the very beginning and towards the end (facial session). The massage starts nicely, then the therapist might be a bit tired, so the pressure was a softer compare. But overall experience is quite good. Anyway, the...More

Date of experience: October 2017
1  Thank lindayunitan
SumaSpa, Suma Spa at Suma Spa, responded to this reviewResponded October 25, 2017

Dear Ms Lindayunitan, Warmest greeting from Suma Spa ,at Fontana Hotel Bali, Thank you for taking the time to give a review on Trip Advisor.We are very glad provide the best service to you.Your positive comments for treatment at Suma Spa will always be improved.especially...More

Reviewed August 2, 2017

I had a good time at the spa before my flight. The spa is a place with atmosphere,and the massage made me relax and refresh.More

Date of experience: August 2017
Thank emiemi810
SumaSpa, Suma Spa at Suma Spa, responded to this reviewResponded September 3, 2017

Dear Emiemi810, Thank you for taking the time to give a review on trip Advisor.We are very pleased to be able to provide the best service for you.In addition to providing spa treatment services,Suma Spa also has good quality spa product that not much owned...More

Reviewed July 14, 2017 via mobile

Very enjoyable and recomended,thank you fanny and erna for your best treatment for me and my partner ,we will come back again....see you....:)More

Date of experience: July 2017
Thank Mutiaracahya14
SumaSpa, Fontana hotel at Suma Spa, responded to this reviewResponded July 16, 2017

Dear Mutiaracahya14, Warmest greeting from Suma Spa,Fontana hotel Bali@phmcollection.com. Glad to have a review from you.Suma Spa will always welcome you to indulge your body and mind.Please do not hesitate to contact us to get the best spa treatment.Your satisfaction is our goals. Thank you...More

Reviewed June 19, 2017 via mobile

Me and my partner try this Spa, recoment by a friend . Amazing experience, the tetapis train very well. They know what their doing. Very professional. I will definitely come again. Very recommended.

Date of experience: June 2017
Thank romeo085
SumaSpa, Fontana Hotel Bali at Suma Spa, responded to this reviewResponded June 23, 2017

Dear Romeo085, Warmest greeting from Suma Spa. We are glad to have a great review from you.An excellent comment toward spa treatment and spa therapist.We please you to come again and try our another spa treatment. Thank you. Regard I Wayan Karta General Manager

Reviewed May 26, 2017 via mobile

wonderful spa gr8 reception...all eversmiling...I remember priti and her wonderful attitude towards taking care of all details the tea which they serve was good too. highly recommended. plz do try once u are in baliMore

Date of experience: May 2017
Thank 27manishaa
SumaSpa, Fontana hotel bali at Suma Spa, responded to this reviewResponded June 23, 2017

Dear 27Manisha27, Warmest greeting from Suma Spa@fontanahotelbali. Thank you for your great review for our spa.We always keep our services to all spa guest.mentioning the ginger tea that we served is appreciated.we will waiting for your next treatment. Thank you and have a great day....More

Reviewed May 18, 2017 via mobile

The music made my mind relaxing the room just good the service very good.not really good in term of how they do massaging need more trained i was confused whay type the therapist do in massaging? Is bali way international way or traditional way?More

Date of experience: May 2017
Thank phocut
SumaSpa, Suma Spa at Suma Spa, responded to this reviewResponded June 23, 2017

Dear Phocut, Warmest greeting from Suma Spa@fontanahotel bali. Glad to hearing your review and treatment to Suma Spa.We will continue to train to improved quality of our services. We hope to see you again at our spa for the next visit. Thank you and have...More

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Questions & Answers
Ask a question
Angel S
November 4, 2016|
Answer
Response from Fontanahotelbali | Property representative |
Hi Angel S, Kindly check your message that we have been send to you :)
0
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Shereen T
September 15, 2016|
Answer
Response from Fontanahotelbali | Property representative |
Dear Shereen T, Greetings from Suma Spa, Please contact us and we will give you special price. Thank you and we are looking forward to hear from you.
0
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