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I visited this spa in oct 2017 and could not fault it. The staff are very professional, great value for money on treatments. I went back for a second time before I left as it was that fantastic, where else can you get 2hrs of pampering for $40, not in Australia.
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Overall I enjoyed my treatment here. We got one of the couple treatments. We were handled very delicately and both enjoyed the rhythm of the massages. However, I was very disappointed about the whirlpool or whatever they called it. water was cold. also at the end, they gave us a customer care. They read the card in front of us, something I think should be done once the guest is out of sight.…
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Date of experience: March 2020
1 Helpful vote
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Response from greenbali, General Manager at Febri's Spa
Responded Mar 18, 2020
Dear AlanganBradly Many thanks for your lovely feedback from your recent deluxe spa session at Febri's Spa. After Guest Comment card is filled out at the end of every spa appointment, we want to ensure that issue and/or negative comment (if any) can be immediately followed-up without having to wait after clients leave the premises. As such, your therapist is the best person for what you needed and/or expected from her services so she could assist you without further ado. As outlined in the spa brochure/menu, a short hydrotherapy session (alternating outdoor Jacuzzi and steam room) is included in our deluxe spa packages. This short 7-10 minute cold and hot combo session is designed to stimulate blood circulation and can bring great benefits to heart & health. That's why this hydrotherapy session takes place in the beginning before all massage, body treatments and other relaxing sessions. You can, however, skip this hydrotherapy and replace it with longer massage if you wish (please let our Supervisor know prior to commencing your spa session). As a housekeeping note, our outdoor Jacuzzi is currently closed for repairs. During the closure, LONGER MASSAGE time will be applied in exchange of the cold Jacuzzi – hot steam time. Please feel free to let me know if further information is required and Thanks again. Best regards, PAUL / General Manager gm@greenbali.com
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Booked in for a facial package and it was beautiful. You walk from reception into a very clean and well thought out space that makes you feel relaxed. Lots of clean rooms and staff are beautiful. Don’t hesitate it’s worth that little bit more than the street spas.
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Date of experience: March 2020
1 Helpful vote
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We all loved Febris spa today! Our family spent a few hours here this morning and had a wonderful time. It was great to have a massage and pamper session knowing that our children were also partaking in this as well. Our seven year old daughters had the Princess Pamper package for 2 hours. They loved the foot bath and the special massage and body scrub. While our massages were finishing off, the girls had lunch in the restaurant (nuggets and chips - their favourite!) The therapist were lovely ladies and we all thoroughly enjoyed the morning. Thanks Febris!…
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Date of experience: March 2020
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We enjoyed several packages here and they are certainly worth the visit. The Romance Package includes a yummy 3 course lunch which finishes this package beautifully. Once you step into the spa cottage you are lost in bliss and the girls truly do look after you very well.
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1 Helpful vote
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