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BlueWater Express

Jl. Tukad Punggawa, Br. Ponjok, Denpasar 80229, Indonesia
+62 813-3841-8988
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Review Highlights
Easy booking, great communication, all ran smoothly

All staff were great and communicated well with us during booking and the trip. Everything ran... read more

Reviewed March 5, 2018
Ledwardsx
via mobile
Comfy, fast, on time

Easy online booking system (unlike other companies). The boat was nice, super fast, and arrived on... read more

Reviewed March 2, 2018
Ondrej P
Read all 660 reviews
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Traveler Overview
  • Excellent53%
  • Very good26%
  • Average8%
  • Poor5%
  • Terrible8%
Travelers talk about
“gili islands”(68 reviews)
“gili air”(73 reviews)
About
Contact
Jl. Tukad Punggawa, Br. Ponjok, Denpasar 80229, Indonesia
Website
+62 813-3841-8988
Write a ReviewReviews (660)
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All reviews
"blue water express"
in 96 reviews
"gili islands"
in 68 reviews
"gili air"
in 73 reviews
"padang bai"
in 117 reviews
"fast boat"
in 61 reviews
"safety briefing"
in 34 reviews
"sea sickness"
in 34 reviews
"other companies"
in 34 reviews
"sun deck"
in 14 reviews
"sickness pills"
in 5 reviews
"teluk kode"
in 6 reviews
"life jackets"
in 28 reviews
"horror stories"
in 14 reviews
"free tea and coffee"
in 6 reviews
"free water"
in 16 reviews
"sick bags"
in 9 reviews
"return journey"
in 19 reviews
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31 - 40 of 508 reviews

Reviewed March 5, 2018 via mobile

All staff were great and communicated well with us during booking and the trip. Everything ran exactly as they said. Boat was on time, in fact we set off a little earlier. All staff made us feel comfortable during our journey. Can't fault this company...More

Thank Ledwardsx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 2, 2018

Easy online booking system (unlike other companies). The boat was nice, super fast, and arrived on time. We were lucky with weather and stayed the whole time on the roof which was an experience in itself. Free shuttle from Kuta to Serangan included.

Thank Ondrej P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 1, 2018 via mobile

We had a short break to Gili T recently and when we decided on the boat to take us there. My wife quickly suggested we use BlueWater Express as it was known for it's reputation. We found out that it lives up to our expectation,...More

Thank Hendy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
See more reviews
Reviewed February 28, 2018

Safe and comfort trip from Bali to Lombok, and return Gili back to Bali. Helpfull and friendly staff.

1  Thank Linda L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 22, 2018

You book using their user friendly web page; your booking is immediately acknowledged via your email. On the day before your trip is due, you receive written or telephone confirmation about your pickup from your hotel; they are always on time. You are delivered to...More

Thank Jon S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 11, 2018 via mobile

The aircon didn’t cool the boat and we couldn’t open windows. The smell of petrol was overpowering and a few people were sick from it.More

1  Thank Alex A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BlueWater E, Manager at BlueWater Express, responded to this reviewResponded February 13, 2018

Hi Alex, thanks for taking the time to give us your feedback and for letting us know about the issues on your trip. We don't advertise that our boats have AC as these systems are currently being upgraded and are not running at full capacity....More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 10, 2018

Safety and comfort are tops! The boatmen are great will loading bags, the explanation of the boat was clear, and the trip was smooth in every way!

Thank VancouverThor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 5, 2018

I've travelled with Blue Water Express a couple of times now and would recommend their service to anyone travelling Bali to Gili. All correspondence during the booking process was clear and informative. Ground transfer in Bali was efficient and no fuss, picked up directly from...More

3  Thank BungaloBill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 4, 2018 via mobile

I would 100% recommend blue water express, excellent service drop off & pick up from hotel went nice & smooth.. felt really safe with them & also offer sea sickness tablets.. although maybe slightly pricer than the ones offered on the island, blue water express...More

1  Thank Faye M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 31, 2018 via mobile

These are well maintained vessels and the company is well organised. Pick up was on time and so was sailing. Seasickness tablets are offered to everyone and water and mints are available throughout the journey. The office at the port is clean and efficient with...More

Thank Colin A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Ask a question
Questions & Answers
bellavue
April 30, 2018|
AnswerShow all 2 answers
Response from Colin A | Reviewed this property |
Suggest you contact via the website if you are having problems. We found them very helpful and efficient so there might be a problem with the email
1
Vote
Clarke08
February 7, 2018|
AnswerShow all 5 answers
Response from Ang45 | Reviewed this property |
They have a sealed off area within boat, they will not get wet
0
Votes
Mintu R
February 4, 2018|
Answer
Response from BlueWater E | Property representative |
Hi Mintu, We suggest you depart from Serangan to Gili T and Gili T to Padang Bai. Yes, we provide pickup and drop-offs from/to Seminyak and Ubud. Happy Travels=
1
Vote
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