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BlueWater Express

Jl. Tukad Punggawa, Br. Ponjok, Denpasar 80229, Indonesia
+62 813-3841-8988
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Review Highlights
Most recommended company for Gili transfers

We recently used blue water express to travel to gili air and back for a 5 night stay. I was a... read more

Reviewed 2 weeks ago
Vikki L
,
Leeds, United Kingdom
via mobile
Good service but the sea is choppy

We did the journey to Gili T. Booked online and received excellent service. Couldn't fault them at... read more

Reviewed 2 weeks ago
Woodshk1
via mobile
Read all 463 reviews
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Overview
  • Excellent48%
  • Very good30%
  • Average9%
  • Poor5%
  • Terrible8%
Travelers talk about
“gili islands” (55 reviews)
“gili air” (46 reviews)
LOCATION
Jl. Tukad Punggawa, Br. Ponjok, Denpasar 80229, Indonesia
CONTACT
Website
+62 813-3841-8988
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Reviews (463)
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11 - 20 of 361 reviews

Reviewed 2 weeks ago via mobile

We recently used blue water express to travel to gili air and back for a 5 night stay. I was a little concerned about our bags I've heard horror stories about suitcases been thrown out into the sea but they were very careful with them...More

Thank Vikki L
Reviewed 2 weeks ago via mobile

We did the journey to Gili T. Booked online and received excellent service. Couldn't fault them at all but be warned the seas around Lombok and Bali are very choppy and it made for a very uncomfortable journey. The staff were relaxed so it felt...More

Thank Woodshk1
Reviewed 2 weeks ago

We used a different service on the way to Gili T but used Blue Water Express on the way back. The boat was very clean and the crew were excellent, pointing out safety precautions and explaining that it was a fairly rough day on the...More

Thank 543AlisonB
Reviewed 2 weeks ago

Very efficient well run service. Friendly staff from phone call checks, early morning pick-up, check-in, boarding, journey and alighting.

Thank helentt2017
Reviewed 2 weeks ago

I made a booking with BlueWater Express to go to the Gili Islands. The next day I wrote to cancel my reservation. According to their online website, full refunds are issued as long as cancellations are made 7 days in advance. I wrote to three...More

Thank Taylor I
BlueWater E, Director of Sales at BlueWater Express, responded to this reviewResponded 2 weeks ago

Dear Taylor Ingram, You booked on 12th June and sent an email to cancel on the 13th, which we replied to on the 16th. I am sorry that there was a three day delay, but we have been inundated with unexpectedly high demand recently: we...More

Reviewed 2 weeks ago via mobile

Probably the best service around and very slick operation - liked how organised everyone was and that everything seemed to run really efficiently on the way there, and thought the anti-sickness tablets, mints and water handed out at the beginning were all great touches; however,...More

Thank Marcus J
Reviewed 2 weeks ago via mobile

We booked a return to Gili Air from Bali. My wife was sick before our travel date and was advised to remain in Bali by the doctor. Bluewater we're really helpful and changed our booking at no cost (albeit from a different port), 12 hours...More

Thank RobLeesy
Reviewed 2 weeks ago

Needed to travel from Bali to Gilli Trawangan and this time decided to catch a fast boat rather than flying. Blue Water Express was recommended by a friend. Booking the fare on line was easy and were picked up from our Candidasa hotel within the...More

Thank Cyc09
Reviewed 3 weeks ago via mobile

We had a retourticket (open ticket) with transfer. When you return back to padangbai, all the taxi drivers (even from blue water express) will tel you the same story "you will drive for 3,5h to your destination (our destination was Kuta) in a big bus...More

Thank kimluys
BlueWater E, Director of Sales at BlueWater Express, responded to this reviewResponded 3 weeks ago

Dear Kimluys, It seems you have posted on our page by mistake? We have no record of your name and we do not issue open tickets. We also ensure that all guests have transport (unless they choose to organize themselves) in our dedicated minibuses. Please...More

Reviewed 3 weeks ago

We had to go from Gili Air to the airport in Denpasar in one day, that's why we chose BlueWater, since they got such good reviews for being on time and they also find alternatives to get to the airport if for some reason the...More

Thank rheamarlene
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Questions & Answers
Michael J
July 2, 2017|
Answer Show all 2 answers
Response from WarnerJones | Reviewed this property |
Their office / departure point is about 200m north of the main harbour jetty. There is a sign outside with their name on it.
1
Vote
Annika4416
June 3, 2017|
Answer Show all 3 answers
Response from BlueWater E | Property representative |
Hi Annika, Thank you for your question. The insurance covered for passengers from 0 till 70 years old. However, BlueWater Express trips are not suitable for Infants (children under 3 years old) If parents insist, they need... More
1
Vote
Dewan Md. S
May 28, 2017|
Answer Show all 3 answers
Response from BlueWater E | Property representative |
Hi Dewan, Thank you for your questions. Based on the past 10 years experiences, during April-June the weather is excellent. indeed, it can be a bit rough but we knew very well handling this waters condition. Yes, we provide... More
0
Votes