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BlueWater Express

Jl. Tukad Punggawa, Br. Ponjok, Denpasar 80229, Indonesia
+62 813-3841-8988
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Review Highlights
Top ferry company

If you’re looking to go from anywhere around Bali to the islands such as Gili T, Lombok and Nusa... read more

Reviewed 5 days ago
Leepezzperry
,
Newquay, United Kingdom
via mobile
Smooth operation but a little rough on the return trip

After reading so many horror stories around confusing boarding instructions, overcrowding, lost... read more

Reviewed 1 week ago
Don_G_Wright
,
Vancouver, Canada
via mobile
Read all 671 reviews
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Overview
  • Excellent53%
  • Very good26%
  • Average8%
  • Poor5%
  • Terrible8%
Travelers talk about
“gili islands” (72 reviews)
“gili air” (76 reviews)
LOCATION
Jl. Tukad Punggawa, Br. Ponjok, Denpasar 80229, Indonesia
CONTACT
Website
+62 813-3841-8988
Write a ReviewReviews (671)
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All reviews
"blue water express"
in 97 reviews
"gili islands"
in 72 reviews
"gili air"
in 76 reviews
"padang bai"
in 117 reviews
"fast boat"
in 62 reviews
"safety briefing"
in 35 reviews
"sea sickness"
in 37 reviews
"other companies"
in 35 reviews
"sun deck"
in 15 reviews
"teluk kode"
in 6 reviews
"life jackets"
in 28 reviews
"free water"
in 17 reviews
"free tea and coffee"
in 6 reviews
"horror stories"
in 14 reviews
"top deck"
in 19 reviews
"sick bags"
in 9 reviews
"boat ride"
in 27 reviews
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1 - 10 of 515 reviews

Reviewed 5 days ago via mobile

If you’re looking to go from anywhere around Bali to the islands such as Gili T, Lombok and Nusa Lembongan I would 100% recommend BlueWater. The staff are all very pleasant and friendly on and off the boat. Our trip from Gili T to Serangan...More

Thank Leepezzperry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 1 week ago via mobile

After reading so many horror stories around confusing boarding instructions, overcrowding, lost luggage and exploding boats, I almost wished I had not committed to heading to Gili T for a few days. But the reviews for Bluewater Express were very positive so we booked with...More

Thank Don_G_Wright
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 1 week ago

For those looking at the Blue Water Express fast boat to any of the islands off Bali (or coming back) it is hellishly rough. It feels as though you are hitting concrete every five – 10 seconds for three hours. Although staff hand out seas...More

Thank Jessica C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
See more reviews
Reviewed 2 weeks ago

We studied all the reviews for the different boat operators to go to Gili Air and chose Blue Water Express due to the good reviews. All went smoothly. The hotel was notified the day before pickup, pickup was on time, boat was new and comfortable,...More

1  Thank Nicolina C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
162
Reviewed 3 weeks ago via mobile

This may be a little bit more expensive but totally worth it! We were picked up free of charge from our hostel which was over 40mins away from the harbour. We were greeted with friendly smiles and after checking in, received a bottle of water...More

1  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 3 weeks ago via mobile

We did the boat ride from Bali to Gili Air and back. Both times the sea was rough but especially the turn back to Bali was super bumpy. Of course Bluewater cannot take influence on the sea but on customer request to slow down or...More

2  Thank Megadunk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BlueWater E, Manager at BlueWater Express, responded to this reviewResponded 2 weeks ago

Hi, Thanks for your feedback. We have been experiencing a few days of strong winds and large waves recently so it would be very useful if you could let us know date and time that you traveled so that we can follow up with the...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago via mobile

We went from Bangsal Lombok to Nusa Lembongan. We were there very early and there was no one in the office yet, so we decided to look around for some lunch. On our way we got picked up by someone from bluewater express who urged...More

Thank Marloes W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 weeks ago

Things we liked: *friendly staff *on time *top deck was comfortable with amazing views *beer is available for purchase (although price varied, not sure why) *the boat drivers were good at navigating ocean swells Side note: If they tell you that you will get wet...More

Thank Christine R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 weeks ago

This company goes out of its way to make sure everyone is looked after. We are in our 60's but do not feel elderly :) They make sure that all luggage and everyone is kept safe. Second time I have used them, was going to...More

Thank glf665
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BlueWater E, Manager at BlueWater Express, responded to this reviewResponded 4 weeks ago

Hi, thanks for the review and we're glad you enjoyed the new boat. We have it's sister ship coming online in July as well so hopefully you'll get to see that one as well on your next trip. Hopefully see you again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

The establishments I had contact with in Gili T (hotel, dive shop) both said Blue Water was easily the best and most reliable option, and it certainly was for my roundtrip from Bali. They're more expensive than most other options (even more than if you...More

Thank Adam C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BlueWater E, Manager at BlueWater Express, responded to this reviewResponded 4 weeks ago

Hi Adam, Thanks for your review and we're glad you enjoyed your trip with us. In regards to the whatsapp message responses, this is something that we have noticed recently due to a much higher than average number of enquiries from our hotel partners and...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Ask a question
Questions & Answers
rajanaLaccadive
May 28, 2018|
AnswerShow all 4 answers
Response from MissValF | Reviewed this property |
Boat goes onto the beach and you go down onto it via steps, the guys bring your bags onto the beach for you. Don’t think I even got my feet wet.
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