We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

BlueWater Express

Open Now: 6:30 AM - 9:00 PM
Open today: 6:30 AM - 9:00 PM
Review Highlights
Be careful at Padangbai

Overall my partner and I had a great experience with Bluewater Express - a bit more expensive than... read more

Reviewed 6 days ago
526hannaho
,
Sanur, Indonesia
via mobile
The ONLY way you should travel to The Gili Islands

Perfect and flawless experience from start to finish. The pick up was on time and the boat, on both... read more

Reviewed 2 weeks ago
ATMSuth
,
London, United Kingdom
Read all 732 reviews
185
All photos (185)
Full view
Certificate of Excellence
Traveler Overview
  • Excellent54%
  • Very good26%
  • Average8%
  • Poor4%
  • Terrible8%
Travelers talk about
“gili islands”(78 reviews)
“gili air”(83 reviews)
About
Open Now
Hours Today: 6:30 AM - 9:00 PM
See all hours
Contact
Jl. Tukad Punggawa, Br. Ponjok, Denpasar 80229, Indonesia
Website
+62 813-3841-8988
Call
Improve This Listing
Reviews (732)
Filter reviews
559 results
Traveler rating
292
149
41
29
48
Traveler type
Time of year
LanguageEnglish
More languages
292
149
41
29
48
Show reviews that mention
All reviews blue water express gili islands gili air padang bai fast boat sea sickness safety briefing other companies teluk kode sun deck horror stories free water top deck life jackets free tea and coffee boat ride return journey
FilterEnglish
Updating list...
1 - 10 of 559 reviews
Reviewed 6 days ago via mobile

Overall my partner and I had a great experience with Bluewater Express - a bit more expensive than competitors but mostly professional and great communication. Never any delays at ports, boat was fast, clean, comfortable, safe and friendly staff. The one difficulty we had was...More

Date of experience: January 2019
Thank 526hannaho
BlueWater E, General Manager at BlueWater Express, responded to this reviewResponded 5 days ago

Hello Hannah, Thank you for your review. Unfortunately there are lots of freelance taxi drivers in Padang Bai who impersonate the staff of the main operators in order to try to drum up more business. This is something that we are aware of and try...More

Reviewed 2 weeks ago

Perfect and flawless experience from start to finish. The pick up was on time and the boat, on both legs, departed on schedule. The boats had all the latest safety gear and the crew did an amazing job of ensuring all passengers safely embarked and...More

Date of experience: January 2019
Thank ATMSuth
Reviewed 2 weeks ago via mobile

We arrived with a different boat company to Gili T and although meant to stay three nights we wanted to come back after 2 as the island wasn't for us. So I contacted Bluewater And they were very swift and even What's App called me....More

Date of experience: January 2019
Thank Sunnie07
Reviewed 2 weeks ago via mobile

I would highly recommend you use this company. Great online customer service and once at the harbor it was easy to tell they lead the pack with their service and much more importantly their boats. The bluewater company took care of our luggage for us...More

Date of experience: December 2018
Thank Crewton69
Reviewed 2 weeks ago

Blue Water Express has been my number 1 fast boat service since my first trip to another island near Bali. Their service is excellent and you 100% feel safe on their trips. They offer free water bottles as soon as you enter the boat and...More

Date of experience: December 2018
Thank bucketlistjeroen
Reviewed December 7, 2018

I recently used Bluewater Express two times. First I went from Ubud to Gili T and then from Gili T back to Sarangan Bali. I booked both trips on their website without any problem. When I followed up with a phone call there was an...More

Date of experience: November 2018
Thank GringoEnMiami
Reviewed November 30, 2018

We travelled to Gili T with 3 children. The service from Bluewater Express was excellent from email before we left home to a note to our hotel the day before pick up, pick up service was on time, let us board first with kids. Water...More

Date of experience: November 2018
Thank Nicatt
Reviewed November 30, 2018

Was a bit worried about my passage from Bali to Gili T due to mixed review but had a great trip. They offer a free drop off and pick up service which was great. My driver to to Serangan was running late but was in...More

Date of experience: November 2018
Thank Koralee C
Reviewed November 25, 2018

Speedy pickup from our place in Canggu. Boat left and arrived on time. Newer boat with clean facilities. Loved the complimentary water and candy onboard and the top deck was an added bonus :) Best boat trip I've had from Bali so far!

Date of experience: November 2018
Thank thenomadnextdoor
Reviewed November 24, 2018

By far the best return trip from Gili to Bali we’ve ever had! Great service, loved the free water and the top deck 🙏

Date of experience: November 2018
15  Thank SaltinourHair
View more reviews
Nearby
Nearby HotelsSee all 155 nearby hotels
Sanur Seaview Hotel
146 reviews
1.02 miles away
Atta kaMAYA Resort and Villas
187 reviews
1.04 miles away
Puri Yuma Hotel
66 reviews
1.07 miles away
Puri Mesari Hotel & Suites
387 reviews
1.21 miles away
Nearby RestaurantsSee all 1,372 nearby restaurants
Restaurant Belum Punya Nama
14 reviews
.10 miles away
Hongkong Garden International Restaurant
14 reviews
.85 miles away
Cold Stone Creamery Denpasar Airport
11 reviews
.85 miles away
Warung dan Kolam Pancing Pan Brayut
5 reviews
.90 miles away
Nearby AttractionsSee all 1,581 nearby attractions
Turtle Conservation and Education Centre
727 reviews
.16 miles away
Gili Getaway
679 reviews
.03 miles away
Adelaar Exclusive Liveaboard
38 reviews
.06 miles away
Bali Sharks
85 reviews
.57 miles away
Questions & Answers
Ask a question
akkibaby
July 19, 2018|
AnswerShow all 5 answers
Response from AzandKiks | Reviewed this property |
I bought tickets online from their website which had the schedule.
1
Vote
jj2294
July 8, 2018|
AnswerShow all 2 answers
Response from AzandKiks | Reviewed this property |
I had a query about the pick up as well and emailed them and they were very helpful.
0
Votes
Travel Forum Posts
amp-qld
Noosa, Australia
Bluewater Express (3 Replies)
We paid in March for a return trip from Bali to Gili Trawangan next month with Bluewater Express but they haven't confirmed our booking or provided any vouchers or similar. I've e-mailed them twice and had no reply and we've tried to phone them but, when somebody apparently answered the call after about 5 minutes, it was so distorted that we couldn't understand a word they were saying (language isn't an issue). Has anyone had any recent experience with this company?
May 22, 2014|
Response fromBuryFoodLover|
We're booked to use them in June and July through the Oberoi for transfer between their Bali and Lombok hotels, they were their carrier of choice so hopefully they're reputable. All the UK travel guides refer to them as a good choice so I'd be interested to hear how you get on.
kazaho
Istanbul, Turkey
fastboats for the seasick? (3 Replies)
Hi all, A few weeks ago, I booked a roundtrip ticket online with Bluewater Express, taking me from Padangbai to Gili T and back in mid-August. Being the height of tourist season, I felt I had to get all my plans made in a hurry, and I probably should have researched this a bit more. I was aware of safety issues on these fastboats, though Bluewater Express was recommended by my hotel owner in Gili T as being one of the safest ones. However, I have just been reading about very rough trips on...More
July 27, 2012|
Response fromHappynoodleboy_uk|
If you have a propensity towards sea sickness, I would seriously consider getting a plane to Lombok, then getting a taxi transfer from the airport to one of the harbours for a quick 10 min speedboat transfer. Worse case scenario, you will arrive on Gili T looking like a drowned rat, but your lunch will be in tact. The trip from Padang Bai is probably about an hour and 40 mins or so rather than several hours, and like most motion sickness it helps if you look forward out of the window during...More
Michael S
Oslo, Norway
Travel from Ubud to Gili Air (3 Replies)
Hello, Do anyone have a proximate price for traveling from Ubud to the harbor Padang Bai, and then a boat over to Gili air? Would it be cheaper to get both the ride and the boat trip from the same provider? BlueWater Express has been recommended. Or would it be cheaper to get a ride from here and book the boat ride separately? Thankful for any answers Michael
August 01, 2017|
Response fromWorld traveler|
Fastboat ticket usually comes with picking you up on your hotel. They say gili cat is the best. I say flying is the best