It’s a fun place and when you get to ride down the snow it’s enjoyable. We have been coming for years and the lines keep getting longer and longer. Expect to ride 6 times in 3 hours when they are busy and the rest of the time is standing in line. I wish they would only sell so many passes where it wasn’t all just standing in lines.

We bought the VIP tickets and felt it was a waste of money. Way to expensive for the experience. The lines were extremely long. It was so crowded and disorganized. Even the VIP “reserved tubes” wasn’t accurate because there were people from everywhere grabbing those tubes. We were there for about 5 hours and got to slide twice because the kids were unable to wait in the long lines. My 7 year old was scared of the big slides, but wasn’t allowed on the kid ones for being too tall. So she spent the day in the igloo bored. The pizza was gross. For $500, the VIPs should definitely have their own line to make it worth it. We didn’t get any better of an experience than regular admission aside from a guaranteed place to sit.

The Winter Park was fun but we only got to go on 2 rides in 2 hours. The park advertises 7 runs but they only ever had 4 at most running. The lines moved very slow. They close precisely at 5. My children were5 away from being able to go down a third time and were turned away after they ad stood in line for over 30 minutes. There are several ways the process could be more efficient so people could tube more than twice in 2 hours.

Wait lines too long! Three hour visit and we're only able to go down hills three times due to lines. You need to build more magic carpets. Also need better signage.

We expected more. Too expensive to only be able to go down the slide 2 times in a span of 3 hours. They need better organization and not oversell tickets. Over an hour stuck in a line to go up the first time.

Pre-purchased tickets and signed waivers but still had to wait in line with everyone who was purchasing tickets to receive our tags. Defeats the purpose of buying in advance. Limited runs open made the wait time over an hour to tube the larger runs. Therefore you only were able to tube 3-4 times. They needed more runs open and staff to keep the line moving. Overall time was fun when you got to tube, but not worth the price for a family if you don’t get the opportunity to tube multiple times. Food trailers were a plus.

Great hills for snow tubing, we made the best of it! However, the park was HEAVILY overcrowded, understaffed, and a bit run-down; lines were approximately 70 minutes to go down each hill once. We had booked our own VIP Igloo approx $600), as the description stated that we would have a separate area for snow tubing and be provided tubes. That was not the case; we fought to find tubes like everyone else, stood in line for hours like everyone else. Our family was at the park from around 11:30am, until right before closing.. and were only able to go down the hill on tubes 3 times due to the lines. In my opinion, the VIP Igloo was NOT worth the money spent (cold, off putting pizza); however, the hostess staff were very sweet. **the gentlemen attending the lines for snowtubing spent their time yelling at everyone for even touching the snow or playing in it (yes, I understand the reason given that it had not snowed recently..), and yelling at everyone for having the wrong tubes, then turning them all around to get the right tubes and go to the end of the line. My husband and I decided that we will most likely not return to this Ruidoso Winter Park on our next trip to the area. Perhaps consider implementing a lower cap on the number of park customers at once, and put some of that profit back into fixing up the park and getting a sufficient number of staff on board.

The park itself is fun and my kids (all 9 years) had a blast. The people working there however were not so fun. The guys they had standing at the ends of the tubes were absolutely ridiculous. Constantly yelling at the customers and kids about moving along, or putting their feet down or not to pick up the snow was way over the top. I had words with one of the really rude ones who insisted that I was not allowed to stand at the end of a ramp to film my son coming down. Mind you I was a good 30 yards past where even the longest rider was stopping, and completely out of the line of fire. I have to say, I didn’t pay $170 for three hours of being yelled at by rude employees who obviously had serious control issues.

Don’t go on a holiday weekend. We paid in advance and got there for the three hour slot. Kids only got to go down a hill 3 times it was so packed and lines were so long. They should limit the amount of tickets sold per time slot.

Had a great time even though it was already March and Ruidoso had no more snow left. They make their own snow at Winter Park so my son still had a blast. He, 4 years old, had a great time after he got rid of the fear. My daughter, 2 years old, did not get over the fear - even in the kiddie area. Over awesome time. We ended up going twice because that seems to be the only thing Ruidoso has for very young kids. FYI if you go in March don't go nuts like us and buy too much "snow" cloth. The snow boots and a light sweater is enough. It too hot to wear a big jacket. The snow boots, or just boots, are recommended because there is several big puddles and if you have tennis shows your feet will get soaked.