I was very disappointed by how bad experience this journey became.
First the bus was late to pick us up. Once it came to pick us up, we also drove around Hurugada for 2 hours so that several travelers would be picked up to. Then they weren't prepared, so when we were to leave Hurugada, we didn't get through right away. We had to type our details again so they have a list of travelers and they told us to type faster (in a rude tone). The problem was that they were not professional enough, not prepared and not organized, which led to a bad experience and delays.
First stop was the museum and once we got there they said we would have a 5 minute toilet break, but it ended up being about an hour instead. We who had ordered a guide in English and Italian did not get an explanation, but had to wait by the toilets until the tour leader came back with a guide. When we got a guide after about an hour, he was the only good thing about the trip.
We were maybe in the museum for 45 min - 1 hour and not 90 min as they claim. We were also not at the pyramids as long as they claimed. The same applies to Sphinx, we were only there for a maximum of 10 min to take a quick picture. Instead, we spent close to an hour in a perfume shop that was only supposed to last 30 minutes.
Then there were also some French and Russian speakers on the bus and their guides were constantly explaining during the bus tours, which was not nice as the rest of us didn't understand it and you didn't want to listen to it during the whole trip.
We got no apology, no explanation and everything was a mess. I do not recommend anyone to book this tour.