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Was able to get an early check in after paying for it, the hallways to the rooms were spotless and very modern, the room was large and very clean. Three things I wish were different, have the NFC room keys instead of the old magnetic ones, have the option to order a microwave or have them in the room. Wanted to buy food at the Gordon Ramsey restaurant in house but realized we would have no way to reheat later. Lastly, I am a Wyndham Rewards member and was surprised to hear that the casinos don't honor the tier benefit of Complimentary late checkout, only the Diamond in the Caesar Rewards program. I have my accounts linked as they are part of the same family of hotels, it would be nice if they integrated that better. I am though very thankful for the courtesy that was extended as the agent was super helpful going above and beyond to ask her supervisor for us. Very nice property, will be back again should the rates allow, usually stay at Ballys but the rates were similar enough and wanted to try something new. Glad I did!…
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Date of experience: October 2020
1 Helpful vote
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Clean and spacious room. Staff was very helpful, on navigating around the casino. The casino is steps away from the boardwalk with easy access to everything.
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Date of experience: October 2020
Helpful
Staying at Caesar’s on Sept 30th-Oct 2nd. It was the best decision we made we usually stay at Bally‘s for years. Now we’re going to keep staying at Caesars it was nice and room was clean no stains on carpet! We stayed in room 3711. Love the two floor casinos from the front desk to the cleaning people everybody was extra nice and attentive. Courteous professional security guard did their job we felt safe even though my husband was a little tipsy.🤪 Big Thank you Caesar’s!!!…
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Date of experience: October 2020
Helpful
Caesars always provides me and my wife with a nice spectacular room and great service. I especially had a great experience with morning cappuccino and server Joann was wonderful in helping me get a great coffee product. She went out of her way to be nice and helpful. Also many thanks to hotel manager Keith Purnell and his staff for all of his help .Great servers like Maria Tomasetta, Maria Sanza, Patrice and Monica make it a wonderful experience.…
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Date of experience: October 2020
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3 card poker dealer is very rude and thinks all players don’t know how to play the game. Very poor customer service and considering they just open, they are very hungry to get your money. Everyone is loosing at an alarming rate.
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Date of experience: October 2020
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