Ocean Resort Casino

Ocean Resort Casino, Atlantic City: Hours, Address, Ocean Resort Casino Reviews: 3.5/5

Ocean Resort Casino
3.5
12:00 AM - 11:59 PM
Monday
12:00 AM - 11:59 PM
Tuesday
12:00 AM - 11:59 PM
Wednesday
12:00 AM - 11:59 PM
Thursday
12:00 AM - 11:59 PM
Friday
12:00 AM - 11:59 PM
Saturday
12:00 AM - 11:59 PM
Sunday
12:00 AM - 11:59 PM
About
Ocean Resort Casino is the ultimate destination for endless action and non-stop fun! Enjoy 138,000 sq. ft. of gaming entertainment, 1,399 rooms with unobstructed views of the ocean, a variety of fine and casual dining outlets, HQ2 Nightclub and Beachclub, Topgolf Swing Suite, Ivan Kane's Royal Jelly Burlesque Nightclub, Ovation Hall, Exhale Spa, 6 pools and tons of shopping!
Suggested duration
More than 3 hours
Suggest edits to improve what we show.
Improve this listing
Popular mentions

3.5
501 reviews
Excellent
203
Very good
95
Average
56
Poor
58
Terrible
89

Linda Lu
1 contribution
Dec 2021
Just returned from a rwo night stay.
Hotel: king size room was nice as expected, toiletries were standard issue - soap bar was tiny and there is no recess for it - but the shower gel was pleasantly fragranced. It was a little tedious having to go from 3 different elevator banks to access casino, hotel and pool/spa but I personally don't have the best sense of direction so others might not have an issue with that. Pool area was very very nice, and it was fun swimming outside in December!
Casino: lots and lots of machines and table games and I love that smoking is allowed in certain areas but wish the signage was more clear if you leave your eyeglasses home! Beverage servers were attentive and plentiful but it seemed like a long wait for slot service issues.
Food: I like the District Area to grab a quick bite right off the casino floor. American Cut steakhouse was good, not outstanding if you've been to other prime steakhouses but nothing negative can be said. Harpers is a pleasant breakfast option and you can order off the menu items (i.e. standard eggs and bacon platter). Caffeccino is a nice option to grab a beverage or pastry right in the hotel lobby. All locations it seemed a little pricey but I'm usually comped at my regular casino so maybe those are the prices everywhere.
General comments: the entire place is immaculate, even the smoking areas. Beautiful outdoor areas for sitting and strolling. Also check out the aquarium in the lobby.

Overall I'd recommend this property if you are going to Atlantic City
Written December 31, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you for letting us know about your wonderful time with us! We are delighted to know how much you enjoyed our property as well as our staff! We look forward to having you back again soon!
Written January 12, 2022
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

William M
Lakewood, NJ257 contributions
Dec 2021
excellent experience, lots of walking though, this place is huge!!
overall a great time, restaurants great, gambling floor clean and not smoky, they have a smoking area in the slots...room was clean no nighttime noise
Written December 18, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
We are so thrilled to know how much you enjoyed your time with us at Ocean Casino Resort! We love hearing about all the fun and exciting times our guests have while staying with us. We can’t wait to see you again soon!
Written December 24, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Lucky P
3 contributions
I decided to share my real experience
because I don't want this kind of bad experience happens to anyone else.
Don't give Ocean any excuse to cut off your benefits you deserve.
Either play the way Ocean's marketing forces you to or getting nothing after losing.

If you just want to enjoy your vacation without gambling,
maybe Ocean is not a bad choice.
If you are a big player, you need to think about it carefully.

Who are the most important targets for a CASINO?
Big Players? Or tourists without gambling?

A single mom with her Toddler picked up one gift on Saturday couldn't play on that day.
Her card got locked by Ocean's marketing right away

Scammer?
Forcing players play without any promotions by locking cards and cutting off offers you deserve.
Refusing unlock your card even after over $35,000 betting after one month.

Liar?
Cannot believe a word marketing says, marketing is a liar.

First, I was told that marketing will review every week,
then I was told just keep playing until the end of Nov 2021

Nov 29th, 2021: I was told that I need to keep playing for next two more weeks and must be the way I played before.
TWO MORE WEEKS THE WAY I PLAYED BEFORE.
The point is "the way I played before" that means go at least 8 days and total betting at least $15000 in two weeks.
The second chance I gave Ocean already is playing at Ocean total better over $15000 in two weeks

Dec 13th, 2021: I was told come back in January,
after total betting about $12,000 on Dec 9th (have earned points pictures to prove)

I gave Ocean not only a second chance, but several chances,
Ocean marketing did ugly things to me again and again.
Even WORSE.
If you were me, will you give Ocean more chances?

Let's see that will happen in Jan 2022.

The only reason marketing keeps locking my card is for cutting of what Ocean offered for Dec
That's the lowest of low.
Marketing just overall treat players like garbage.

There are other casinos also has "Best location on the boardwalk, great slots and table games, plenty of restaurants".

What an unacceptable gift from Ocean to a single mom.
Just because she had to take care of her toddler on Saturday alone.
That's why picked up one gift one time only without playing.

Happy Holidays!
Written December 15, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
It disappoints us to hear that you did not receive the level of service which we strive to uphold. Our goal here is that all our guests are served to and above satisfactory. We sincerely apologize that was not the case for you. We will be taking all your feedback into consideration. We do hope you will give us a second chance in the future.
Written December 24, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Smart L
9 contributions
Nov 2021
If you are a big player, you better don't play at Ocean Casino AC.
Because Ocean makes it very difficult for you to collect your benefits and jackpot.
Ocean Casino will cut your benefits what you deserve to make their own profits.

I had bad experience in Ocean Casino AC.
In Sep 2021, I played slot machines at Ocean Casino AC all day long.
Total betting amount was over $10,000
Finally one and half months later Ocean Casino offered a gift, the only gift.
I picked up that gift but couldn't play on that Saturday because I had my toddler with me. with me.
On Saturday, day care doesn't open.
I am a single mom, nobody can help me to watch my toddler on weekends.
I was going to play next week during the week.
But Ocean marketing locked my card right away.
I was told that I can not make any reservations for gift any more.
I can not even use kiosk to activate 10 times same day free play or entry for free play sweepstakes.
If you think it's bad enough that card got locked because only one time the first time didn't play for special reasons without warning, then you are wrong.
It's even worse.

After I requested to unlock my card and was told marketing need to see I play first, I played as much I could.
Total betting amount was over $5000.
I thought it should be more than good enough.

But two weeks later when I went back again and requested to unlock my card,
I was told that marketing wants to see more play without telling me how much or how long.

So if you are a big player, it's better go other casinos because as I know that
no any other casinos will lock your card without warning for the first time/one time picking up gift not played.

I understand casino want to control but need to be reasonable.
Other casinos only lock cards after several times no qualified playing or unlock cards right away for the first time and explain why to warn you
or tell you clearly how many points you need to earn , how long to play to unlock you card.
Ocean can lock your card as long as they want for any their own reasons.

Ocean doesn't give you a warning doesn't give you a chance doesn't tell you how you can unlock your card.
Only thing Ocean will tell you is keeping playing( without having any benefits not even any promotions)
You just lose what you deserve.

Hopefully no one will have the same bad experience as what I had in the Ocean Casino AC.
There are plenty of other casinos in Atlantic City!
Written November 23, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
We thank you for taking the time to let us know of your experience with us. We do strive to deliver a five-star standard to all our guests. We apologize that you did not receive that level of service, and we will address these issues with our leadership team.
Written November 26, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

mdout1966
Lancaster County, PA1 contribution
Nov 2021 • Couples
My husband and I come to the Ocean Resort Casino often. We love the new restaurant ma’kia and the server Scarlet is the best!!! The casino is the cleanest in AC by far. The rooms have a spectacular view and are very clean. Always great service and fun. Love this place!!!
Written November 13, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
We are overjoyed to know how lovely your experience was with us! We truly do appreciate you taking the time to give us all your feedback on Ocean Casino Resort. We hope to make more fantastic memories with you in the future!
Written November 13, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

wedgeclose
Ossining, NY135 contributions
Nov 2021
The best hotel casino on the Boardwalk. They spent a lot of money fixing this place up and rebuilt the beach. Love it!
Written November 8, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
We appreciate you taking the time to give us your feedback. We are overjoyed to know that you had a wonderful time with us! We hope to welcome you again soon.
Written November 13, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Chris J
Wilmington, DE76 contributions
Oct 2021
Great hotel & casino…. The best in Atlantic City!
Excellent ocean views from the guest room and leisure areas on the lower roof levels. It is great that you can step out onto the boardwalk With the great AC beach just yards away.
Great choice of restaurants from Fine Dining to Casual & on the go.
We had a great stay and will certainly return.
Written October 31, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
We are delighted to hear how lovely of a time you had while staying with us! Our goal is for all our guests to have an exceptional time. We truly do appreciate you taking the time to let us know of your experience! We hope to welcome you back again soon!
Written November 2, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Ellie1313
New York City, NY4 contributions
Oct 2021 • Friends
If We had a ocean view it would be nice. Our room is just not what I expected. I came down to celebrate my Birtday which is on Halloween and was planning to stay until
Monday. Less than a day here is good enough for Me. Thanks but No Thanks.
Written October 30, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
It disappoints us to hear that you had a poor experience. We strive to give all our guests a five-star experience and we are disheartened to hear that was not what happened in your case. We will address this with our leadership team.
Written November 2, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Roja
Hoboken, NJ65 contributions
Oct 2021
I gave this hotel/casino four stars because overall it's a very nice hotel. For solo travelers like me there are plenty of nooks and crannies to get away from the hustle and bustle of the casino--rocking chairs that overlook the beach, a 360-degree fish tank in the lobby, lots of comfortable seating scattered around common areas. The hotel was clean, and I felt safe pandemic-wise. However, my stay was not without issues. The housekeeping controls by the door were confusing, so one day my room was not cleaned. The casino is too smoky for my taste, and security at the entrance to the guest rooms was nonexistent--either the guard didn't bother checking for people's cards or there was no guard at all.

I asked for a room on a high floor and had a beautiful view of the ocean (the city itself is seedy, so if you're planning a visit go with the knowledge that you'll likely be spending most of your time in the hotel). Check-in was fast but very impersonal and I was not offered bell service for my bag.

The pool was closed, which meant one fewer non-gambling activity during my stay, and it would have been nice to have been offered some kind of compensation such as access to the spa. I hadn't brought workout clothes with me, but the fitness room was large with lots of equipment, so if I return to oceans I will make use of it.

There is a good variety of restaurants, some very good (Dolce, Wahlburgers), some not so good (American Cut). The food court has a nice variety of food as well if you don't want a full sit-down meal. Harper's offers a nice brunch as well.

The casino was one of the worst I've been to. Very smoky, terrible slots, and a terrible rewards program. I was there for four days and all I got was a lousy T-shirt (seriously!).

Overall, if you're going to AC and want a more upscale experience you have two choices: Borgata, which is a better hotel and casino, or Oceans, which has a much better location. You have the beach and the boardwalk, and the Hard Rock is just a short walk away.
Written October 29, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you sharing your observations and suggestions and will share them with our leadership teams. All of our guests Feedback is taken into advisement when adjusting our property. We hope to welcome you back again soon!
Written October 30, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

D C
New York City, NY61 contributions
Oct 2021
We decided to visit Ocean Casino Resort based on the reviews we read on Columbus weekend. Upon arrival around 6pm we were told that the room we paid for directly through the hotel’s website was not available however they still took out the extra for the incidentals and told us we would have to wait or take a room we didn’t want so we waited. We were told by the front desk clerk that they couldn’t give us an approximate time when our room would be available but took our cell# to contact us when it was. We went down to the casino/restaurant floor for about an hour still no text in regards to our room so we decided to return to front desk and spoke with another clerk who called the manager Ms Madonna and she was able to rectify the problem and got our room. The room was modern, spacious and pretty clean. Our stay was good except for the checking in issues. We ate dinner at Villain&Saint and brunch at Harpers which were both good in price,portions&service.
Written October 11, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Our goal at Ocean Casino Resort is to have all our guests leave with a five-star experience. We sincerely apologize you did not receive that. We do appreciate you taking the time to let us know of your experience so that we can take this feedback into advisement. We do hope you will give us a second chance in the future.
Written October 13, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Showing results 1-10 of 496
Anything missing or inaccurate?
Suggest edits to improve what we show.
Improve this listing