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Address: 1 Renaissance Way, The Water Club Hotel, Atlantic City, NJ 08401-6001
Phone Number: 800-800-8817

TripAdvisor Reviewer Highlights

Read all 60 reviews
Visitor rating
  • 33
  • 12
    Very good
  • 5
  • 3
  • 6
Great Experience, Peggy rules!

This was my first visit to Immersion Spa and it was lovely! I was with 4 friends and we all had deep tissue massages. The spa was very relaxing, clean and for the most part... read more

4 of 5 starsReviewed December 31, 2015
East Rutherford, New Jersey
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60 Reviews from our TripAdvisor Community

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Showing 59: English reviews
Philadelphia, Pennsylvania
Level Contributor
34 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My favorite spa to date. Go during the week--we were practically the only ones there. The people who work there are super nice & down-to-earth. I had a facial and it was very relaxing and the esthetician was friendly, helpful, and didn't force products on me. My friend and I spent the entire afternoon there. We ordered lunch & wine... More 

Thank PhillyMissy
Level Contributor
10 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 20, 2016

The most relaxing spa experience ever. Spend the whole day lounging / napping near a window with wonderful views of the sea, relax in a hot tub, or meditate in a steam room. The Immersion Spa will whisk you away to another place! The decor and friendliness of the staff make you appreciate your surroundings.

Thank Ken H
Centreville, Maryland
2 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed April 26, 2016 via mobile

I recently spent the day, and almost $1000.00 at the Immersion Spa. I chose the spa due to the Ayurvedic body treatments that they offer. Within two minutes of the services, it was obvious that the therapist had no knowledge or training in Ayurveda. I am a spa owner, and visit spa's worldwide and am appalled that they would put... More 

2 Thank isabelbj
Joanna M, Guest Relations Manager at Immersion Spa, responded to this review

Isabelbj- We’re sorry your treatment didn’t meet your expectations. While our staff has been properly trained and certified, and receives continuous training, we know that your therapist missed an element of your treatment. We apologize again that your experience was not what it should have been and are grateful that you spoke with us that day so that we were... More 

Mount Gretna, Pennsylvania
Level Contributor
5 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed April 25, 2016 via mobile

We travel several times a month, and always use spa services. My fiancé booked a couples massage, this was booked in December. Our trip was this past weekend in April. He thought he had booked a couples massage, but we did not have a confirmation. So he called the spa two days before the trip to book a couples massage,... More 

1 Thank Lisa S
Chambersburg, PA
Level Contributor
272 reviews
64 attraction reviews
common_n_attraction_reviews_1bd8 139 helpful votes
5 of 5 stars Reviewed February 20, 2016

Immersion Spa was fabulous! Spent a day here enjoying a terrific massage and other services. Loved the fresh figs and juice in the waiting area. Massage therapist was outstanding. Only the best get hired here. Hated to leave but will definitely return!

Thank graymar6
Baltimore, Maryland
Level Contributor
17 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed January 16, 2016

I tried this spa last year with my daughter and while in quiet room the staff were so loud complaining about work hours. The treatment I wanted was only offered here. The spa was dirty and there were stains on the upholstery. I reported this to manager as I did the first time and I got lip service. Prices astronomical... More 

Thank Joan F
Joanna M, Guest Relations Manager at Immersion Spa, responded to this review

JoanF – We deeply regret the condition that you found Immersion Spa during your recent visit. We apologize that you were disturbed by staff while in the quiet area and assure you that the customer service you received has been brought to the attention of our Spa Director. Additionally, we are priced competitively with similar Spas in Atlantic City. More 

East Rutherford, New Jersey
Level Contributor
57 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed December 31, 2015

This was my first visit to Immersion Spa and it was lovely! I was with 4 friends and we all had deep tissue massages. The spa was very relaxing, clean and for the most part spacious. Check in was a breeze with the gentleman who rang us up being very friendly. I appreciate that they include the gratuity on your... More 

Thank formerDiMaria
Atlantic City, New Jersey
Level Contributor
33 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed October 10, 2015 via mobile

The spsa and atmosphere was amazing. The guy in the mens locker room (young guy), was really nice and helpful. Our two spa massage'ers were super fantastic. The couples spa is amazing. It really is. I wish they gave you more chocolate though. The only complaint that I have is, that this being a higher end hotrl and spa is... More 

Thank John L
Level Contributor
3 reviews
5 of 5 stars Reviewed September 15, 2015

CARMEN IS ONE OF THE BEST!!! I write few reviews however I felt so strongly about my experience that I wanted to share it with everyone! I had the BAMBOO LEMONGRASS treatment and on Borgata's website, it's described as: "Bamboo grains combined with essences of lemongrass are blended to make this foaming exfoliating scrub effective in sloughing away flaky skin... More 

Thank Michelle M
East Brunswick, New Jersey
Level Contributor
69 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed August 29, 2015

I frequent spas regularly but Immersions - The Water Club was outstanding. First and foremost, Lauren my therapist was excellent. It was the best massage I had in many months. All the people from the front desk, locker room attendant and even the waiter who brought my wife and I champagne at the pool we extremely friendly and accommodating. The... More 

Thank RalphmL

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