BnB and Bruce are phenomenal. In every way, they helped us at every stage of our family trip to Colombia, making it safe and seamless, fixing inevitable little hiccoughs, and when we needed emergency medical, they were there.
BnB offers a custom trip planning service in Colombia. We had never visited before, we don’t speak Spanish well, and we were always concerned about safety given the history of the country (but also knowing things have changed). We have travelled to many different parts of the world, but never to a place that has such a violent history in the modern era. Having a tour provider customizing the trip just for you, keeping in mind all factors that might be important (likes, dislikes, special needs, standards, pace,) and keeping you safe was worth every dollar.
BnB and Bruce took time to understand what we wanted. Attentive and listened well, and gave us the best for us. We had pre-trip discussions on areas and activities in which we thought we would be interested, and standard of travel. He made suggestions, many of which we had not heard of before, and some we took and some we didn’t. That’s good. It’s the client’s choice, informed by the planner.
BnB executed the entire trip well. What BnB does is plan the trip, internal flights within Colombia, and makes all bookings and pays for nearly everything, including guides, entrance fees, and ground transport. As client, you pay for most of your meals, and tips. In Colombia, meals etc are cheap by North American and European standards.
BnB has a stable of guides and drivers they work with, all tested and reliable. Other reviews speak of the guides, etc., and they are all great.
As other reviewers have said, once you arrive, Bruce will put you in a WhatsApp group with all your service providers, guides, etc., so you are always in touch and they are always ready to assist. On our very last night of our two week trip, we were celebrating with the best meal of the trip in Bogota. And then someone in our family had a serious food allergic reaction. A quick call to our guide (who had already left us as agreed, then connecting to Bruce and BnB, and our driver), we were taken to the Emergency ward at the local hospital. Bruce was in constant touch, and our driver waited and took great care and compassion – even though he spoke no English and our Spanish is poor. Thank goodness for Google Translate!
Bottom line – you will not be disappointed with BnB and Bruce. BnB makes the most of your travel time and money, and keeps you safe. Can’t ask for more.