El Castillo Museo y Jardines

El Castillo Museo y Jardines

El Castillo Museo y Jardines
4.5
9:00 AM - 6:00 PM
Monday
9:00 AM - 6:00 PM
Tuesday
9:00 AM - 6:00 PM
Wednesday
9:00 AM - 6:00 PM
Thursday
9:00 AM - 6:00 PM
Friday
9:00 AM - 6:00 PM
Saturday
10:00 AM - 5:30 PM
Sunday
10:00 AM - 5:30 PM
About
Valor ingreso: Adultos $12.000 COP Niños entre 3 y 11 años: $8.000 COP Estudiantes, presentando un carnet válido y vigente: $8.000 COP Parqueadero: Carros $6.000 Motos $3.000
Duration: 2-3 hours
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Top ways to experience El Castillo Museo y Jardines and nearby attractions

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

4.5
4.5 of 5 bubbles805 reviews
Excellent
475
Very good
228
Average
66
Poor
16
Terrible
20

Scott D
35 contributions
3.0 of 5 bubbles
Jan 2020
It's ok. Maybe it's better when the garden is in ful bloom. I went in January and the fountain was off and the flowers were sparse. The interior of the museum is a mix of religious paraphernalia/old school recreation of the family that used to live there. Interesting enough, but not worth it if you have to go 'out of your way' to visit.
Written January 24, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Queen J
California2,162 contributions
3.0 of 5 bubbles
Jan 2024 • Solo
I enjoyed the tour of the castillo. It's a 15 minute Uber ride away, and there's nothing else nearby to see, but worth a few hours of you have the time.
There were some fine porcelein figurine collections and chandeliers on display. The dining room and library were impressive rooms.

Go early. There is a long line (30 minutes minimum) in which guests wait to enter the grounds, whether or not they have prepaid tickets in hand. Guests are assigned the next available tour time upon entry at the gate, which is usually a 1-2 hour wait.

Tours are limited to about 18 people and are timed to begin every 15 minutes. The tour guides are on autopilot because there are always other tour groups just ahead and behind of each tour. No pictures are allowed inside the building.

Guests can wander the garden grounds while they wait, but there really isn't much to see other than the fountain and the castle building.

I recommend arriving early before opening to avoid the crowds and heat. It gets a bit warm while you wait in line at the entry gate, and then wander around the shadeless grounds. Also, the building does not have A/C. It was warm, but not unbearable.
Written March 17, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Joseph L
Kansas City, MO12 contributions
1.0 of 5 bubbles
Nov 2022 • Couples
Terrible place. Old, small, and falling apart. They don't allow women to enter with purses, so you have to leave them at reception. You cannot take any pictures inside the "castle". There are spies that are mixed in each group, and when they see people taking a picture secretly, they stop the whole tour and embarrass the person until they erase the pictures. This happened to a couple of people during our tour, and was ridiculous. They treat everyone like criminals and are extremely disagreeable. (since I know what people will say, I did not take pictures, nor is there anything there that is worth taking pictures of.) It was a very bad experience. Half way through we couldn't wait to get out.
Written November 9, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Angelica Tobit
19 contributions
5.0 of 5 bubbles
Aug 2022 • Couples
If you’re stuck for things to do when visiting Medellin and would like to see something a little bit different/ escape the city for a while then definitely drop by here!

The ‘castle’ (a very uniquely built Manor House) is very ostentatious on the inside and the gardens are beautiful. My partner and I spent ages walking around and saw iguanas in the trees and all sorts of butterflies and birds. It’s a really peaceful place and a great way to spend a couple of hours. The cafe has some great freshly baked treats on offer too!
Written August 14, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

londoner_in_yucatan
Merida, Yucatan2,076 contributions
2.0 of 5 bubbles
Apr 2022
This is a very attractive ‘old’ house which obviously has a story to tell. Unfortunately we found the staff unfriendly in the extreme.

Tours leave on a regular basis and our guide seemed to be reading out an inventory (name of piece, date of production, origin) as we entered each room rather than bring to life the stories of the people that lived there. They are very clear that NO PHOTOS are allowed, but as they don’t speak English, this warning might escape you. One unknowing European was berated for pointing his camera around and told he could be asked to leave. The poor guy looked quite shocked!

We took the chance to eat lunch in the café and ran into a very stern employee who had the face of a person who has few friends (as they say in Mexico). Our anxiety levels remained high!

We both agreed this was the worst customer service we experienced during 10 days in Antioquia. Do the management read these reviews, I wonder? They should since a previous visitor (see June 2021 review) made similar comments.
Written April 27, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

skodemiami
Cartagena, Colombia138 contributions
5.0 of 5 bubbles
Aug 2021
I was impressed with with the quantity and quality of pieces of art in this museum. They were not collected from other locations and placed in this home. It is a well-preserved step back in time of a wealthy family with roots back to Germany. Do not miss an opportunity to visit the museum
Written August 13, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Samantha G
Medellin, Colombia66 contributions
5.0 of 5 bubbles
Jun 2023 • Family
This is a beautiful historial site to visit. The gardens are exquisite and lovely to walk through. Perfect for a picnic or walk about. You can pay for the garden tour alone or also include the tour of the castle. The castle is beautiful filled with historical furniture and antiques owned by the family that donated the site to serve as a museum. The balconies are wonderful for seeing picturesque views of Medellin. I am planning to return soon!!
Written June 25, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Ronald G
Bogota, Colombia52 contributions
1.0 of 5 bubbles
Jun 2021 • Couples
When we arrived we were told there no guided tours, but that we could enter the house, which was okay with us. However, as we entered through one door that was open, we were approached by a completely rude guide. She didn’t even greet us, but just asked us why were there, we explained the situation and that we had seen a door that was open, yet she just had a very threatening attitude telling us “you’ve better not taken any pics” and kicking us out with an impolite tone of voice. Not only was she rude, but also told us to close the door when leaving, as assuming we were the ones who opened it. It’s a shame that a touristic place has such discourteous and untrained staff. We paid two tickets to be treated in a really demeaning way, not the way most people here treat tourists.

Needles to say this is not a real castle, but a copy of one. So there’s no point losing your money, there are other places with much better customer service in Medellin.
Written June 13, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Janet I
Yamhill, OR101 contributions
5.0 of 5 bubbles
Aug 2022
Although they didn't have an English speaking guide available, there was someone to explain how we could go through the castle on our own. The castle was beautiful, very different from most European castles, and the grounds were restful. They have a great gift shop.
Written August 30, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

DAMMCTDE
Montreal, Canada79 contributions
5.0 of 5 bubbles
Feb 2020 • Friends
You would think you are somewhere in Europe. Absolutely a most see while you visit Medellín, right from the gate the gardens are impressive and breathtaking. It’s history and story leaves you breathless.
If you do not speak Spanish...... you are going to miss out as they do not have any guides that are bilingual. This was a total shock as there are many foreigners in attendance.
Written March 3, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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El Castillo Museo y Jardines - All You Need to Know BEFORE You Go (2024)

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