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During our early March 2020, one week visit to Cartagena, we had ample opportunity to shop many emerald stores. We found the staff to be honest and up front. They have quite a variety of pieces at various price points. After visiting the store and going to other venues, my wife decided between two rings at Lucy's so we returned. We ended up buying the more expensive piece. Though it was higher than our pre-trip budget, we opted to spend the extra money to find a ring that had a quality stone and beautiful setting. It absolutely checked all the boxes. Because they dont pay to be on the vacation traveler bus tour circuit, their prices (considering quality) were the best we found. We look forward to returning to get accompanying pieces.…
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Date of experience: March 2020
1 Helpful vote
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I was in Cartegena in January and got a ring at Lucy Jewelry as a memento for my trip to Cartegena. A couple months after, I lost the Emerald in the ring. When they were make aware, Lucy reached out to me and sent a new ring to me. I still can't believe it! I've never heard of such a thing. They even upgraded the size of my ring. Now when I look down at my ring, I am reminded of the beach in Isla Mucura, the sloths in the middle of the city, and the service at lucy jewelry. I will definitely be coming back.…
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Date of experience: March 2019
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Super knowledgeable staff, very elevated experience and no pressure to buy something. I ended up purchasing a beautiful channel set ring with square cut emeralds on half the band--it's stunning! Prices seemed reasonable to me, especially since you're buying quality.
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Date of experience: January 2020
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Response from Lucy S, Propietario at Lucy Jewelry
Responded Jan 20, 2020
Thank you so much! we loved having you in our store, we hope to see you soon!
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I’ve purchased jewelry from Lucy’s on 3 different occasions now and I must say that their reputation as Cartagena’s premium emerald jewelry store is completely accurate! Both Lucy & Alejandra are extremely knowledgeable and professional; they’ll help guide you to select the right gift for any occasion. They source the best stones in the world, design and hand craft all of their jewelry lines as well as provide you with credentials and certifications for every piece. This is the ONLY store in which you should purchase emeralds in Cartagena.…
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Date of experience: September 2019
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Response from Lucy S, Propietario at Lucy Jewelry
Responded Jan 20, 2020
Thank you so much for your visit, we hope to see you very very soon!
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If you plan on buying a Colombian emerald during your visit to Cartagena plan a visit to Lucy Jewelry. There are many nice stores in the Walled City but Lucy provides the confidence that the emerald you buy is excellent quality. They spent a lot of time explaining the difference between the emeralds and after I selected one they provided a very nice certificate of authentication to take back to the USA. Quality, professionalism and confidence in the stones can be found here. I've already received several compliments on my ring!…
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Date of experience: September 2019
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