South America
Colombia
Bolivar Department
Cartagena District
Cartagena
Things to Do in Cartagena
Lucy Jewelry

Lucy Jewelry, Cartagena: Hours, Address, Lucy Jewelry Reviews: 4.5/5

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Lucy Jewelry

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Lucy Jewelry
4.5
35
#10 of 84 Shopping in Cartagena
Speciality & Gift Shops
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Monday
10:00 AM - 6:00 PM
Tuesday
10:00 AM - 6:00 PM
Wednesday
10:00 AM - 6:00 PM
Thursday
10:00 AM - 6:00 PM
Friday
10:00 AM - 6:00 PM
Saturday
10:00 AM - 6:00 PM
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
Popular mentions
4.5
35 reviews
Excellent
28
Very good
5
Average
0
Poor
1
Terrible
1
davidb4775
Dallas, TX83 contributions
A Step Above the Rest
During our early March 2020, one week visit to Cartagena, we had ample opportunity to shop many emerald stores. We found the staff to be honest and up front. They have quite a variety of pieces at various price points. After visiting the store and going to other venues, my wife decided between two rings at Lucy's so we returned. We ended up buying the more expensive piece. Though it was higher than our pre-trip budget, we opted to spend the extra money to find a ring that had a quality stone and beautiful setting. It absolutely checked all the boxes.

Because they dont pay to be on the vacation traveler bus tour circuit, their prices (considering quality) were the best we found. We look forward to returning to get accompanying pieces.
Written April 19, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
velascosancheza
Mr. David Thank you so much for your comment, it was a total pleasure to have you both in our store. We hope to see you again soon!
Written January 5, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.
Lyndsey M
Dallas, TX22 contributions
Simply the Best.
Couples
The only place to shop for emeralds in Cartagena. The selection and quality was far superior to any other store we visited. They really took the time to educate us on what to look for when selecting your ideal stone. I purchased a beautiful pair of earrings that I couldn't be happier with. Highly recommend!
Written April 12, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
James Danley
1 contribution
The Premium Jewelry Store For Emerald's In Cartagena
I’ve purchased jewelry from Lucy’s on 3 different occasions now and I must say that their reputation as Cartagena’s premium emerald jewelry store is completely accurate! Both Lucy & Alejandra are extremely knowledgeable and professional; they’ll help guide you to select the right gift for any occasion. They source the best stones in the world, design and hand craft all of their jewelry lines as well as provide you with credentials and certifications for every piece. This is the ONLY store in which you should purchase emeralds in Cartagena.
Written January 11, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Lucy S
Thank you so much for your visit, we hope to see you very very soon!
Written January 20, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.
TrailBlazer1307
Augusta, GA2 contributions
Emeralds, Customer Service, Quality!!!!
Couples
I purchased a ring from Lucy back in December 2017. I decided on Lucy's for emerald shopping in Cartagena after reading positive review, after positive review, after positive review. Upon going to the store, it was obvious why they have such excellent reviews. The store is lovely; Lucy, her family, and staff were kind, but not pushy. They were all very friendly and allowed us to browse in peace. I bought a lovely ring that I wear every single day. Here's the best part....

I had a little issue (not important) come up a few months ago. I live in the USA, so I emailed Lucy Jewelry explaining my concern. Lucy (as in the actual owner) immediately emailed me back offering to replace the item with a brand new one. Shipping items to and from Colombia can be challenging, as you can imagine, and security was our main concern. Lucy actually had someone on her staff meet me in the U.S. to replace the ring. Talk about customer service!!!! The staff member was the same young lady that actually sold me the ring, so it was really great to see her again.

The entire time this was going on, Lucy was communicating with me via email. She gave me her staff members cell number, so we were able to text and meet up very easily. I cannot say enough about how genuinely kind and honest Lucy and her staff are. Do not go anywhere else in Cartagena!!! If you are shopping for Emeralds, Lucy Jewelry is the only place I would go. They have unparalleled service, excellent quality emeralds, and most of all they will stand behind their products. I will be going back for sure!
Written September 6, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
evbruni
New York City, NY49 contributions
Best Jewelry in Cartagena
Family
After visiting several Jewelry stores including the famous "Museo de la Esmeralda" which by the way is NOT A MUSEUM.it is just a store with a misleading name....I visited Lucy by coincidence...and I finally saw all the great Esmeralda jewelry Colombia offers...Lucy pieces are unique..and BEST QUALITY...the best part is Lucy and her workers. Very professional and helpful with providing information. There is no need to bargain.. .. This is the only jewelry in Cartagena that does not pay "finder fees" instead pass the fees to its clients.
Written November 10, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
parwiztorgull T
11313142 contributions
Emerald Oasis
Couples
I went to this beautiful jewelry by coincidence last year, while dwelling trough road of Cartagena. The store is beautifully designed with modern touch. Lucy (the owner) turned out to be an expert for premium emerald stones. As Germans we werent really familiar with these gorgeous green stones and found Love for them trough Lucys patient narratives giving us some background Information. I Ended up buying a Ring for my wife, who is also Colombian :), and for my mom who Loves me slightly more Since i am back from Cartagena. Go visit Lucy and make some People happy back home :)
Written June 9, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
nishan22_77
New York City, NY114 contributions
Excellent, High Quality Jeweller in Cartagena
Couples
Lucy Jewelry had the most high quality emeralds that we saw of all of the shops in Old Town Cartagena. Additionally, you don't see the same foot traffic as they don't pay for commissions. Accordingly, the store is actually much less crowded than the tourist trap other places and you can actually get fantastic customer service since you were likely directly by a very satisfied customer or the reviews here. I am very familiar with emerald ratings and quality and while Lucy Jewelry is not the most cheapest place, we paid a very fair price for very high quality stones and we have no questions on authenticity - I can't stress this point enough. When you are talking about jewelry, a reliable and reputable supplier is key. Additionally, the quality was much better than we saw at Caribe, Mister Emerald, or the other numerous stores in Cartagena. Very satisfied customer and will definitely go back when in Cartagena.
Written April 18, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Luis C
2 contributions
Best jewelry in cartagena
Solo
Visiting Colombia, a country famous for its beautiful hand made jewelry and precious and rare world renowned emeralds, you must stop by this place if you're in Cartagena. The shop is beautiful, the attention is first rate and the prices are fair. There's no need to haggle here, it's basically a showcase of the best jewelry and emeralds Colombia has to offer. Just going in to the place to browse is worth it. Highly recommended.
Written July 19, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Can Z
Beijing, China73 contributions
No. 1 Jewelry in Cartagena
Solo
I have visited Cartagena in February 2015. Finding Lucy Jewelry was a kind of coincidentally. Specialist in fine Colombian emeralds and pre-Colombian jewelry. LUCY JEWELRY is the only addressin Cartagena.

MUST VISIT PLACE!
Written June 11, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Kristel U
1 contribution
Great service, great price!
Friends
OMG! I just love this place! and Lucy! the emeralds here are so beautiful and the Price is fair, they dont accept tourist guides so your price is the right price, because they dont pay commisions. my friend recommended me from many years ago. it is a very kind and relax place to buy. Definetly best store in town.
Written June 4, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Frequently Asked Questions about Lucy Jewelry
Lucy Jewelry is open:
  • Mon - Sat 10:00 AM - 6:00 PM