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Juan Ballena Travel Experiences in Cartagena

Cartagena, Colombia
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About Juan Ballena Travel Experiences in Cartagena
Juan Ballena is a trusted online travel agency focused on showing you the local and authentic side of Cartagena,giving you a full picture of our culture and lifestyle throughout our professional travel experiences. If Cartagena is on your travel wish list, we make it simple for you. You can find and book online activities with us. There are amazing things to see and do out here. Let’s go exploring
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Juan Ballena Travel Experiences in Cartagena
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Helen C wrote a review Jul 2022
Los Angeles, California52 contributions15 helpful votes
We waited for over 30 minutes for the other group traveling to Nena Beach Club. First, we booked for a departure at 7:00am, to try and beat crowds. Later we were told departure would be at 9:30. So, we arrived to the meeting point at 9:30. We did not depart to the beach until 10:10am because the other party was running late. In the end, the other party was so big there weren’t even enough seats in the van. For the price, you would be much better off just getting an Uber to the beach and doing away with this company.
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Date of experience: July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Nathalie L wrote a review Apr 2022
New York City, New York8 contributions2 helpful votes
Just got back from Cartagena. We booked the airport transport (roundtrip) and the Catamaran trip to the Rosario Islands. The company was great - very responsive on WhatsApp during my stay in the country. There were other vendors where the response times were a little delayed in my experience but not with Juan Ballena. They answered all my questions and also re-confirmed all my reservations with them. When I go back to Cartagena, I plan to use them again. I fully recommend.
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Date of experience: April 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Marlene_gtz wrote a review Mar 2022
Costa mesa5 contributions13 helpful votes
My boyfriend and I booked a tour to Coralina Island for the day and it was just what we were looking for! The driver picked us up at the hotel promptly and took us to the PORT. There are signs and waiting areas for each island destination. The people working the areas are very communicative and pleasant. We waited for about 30 minutes for the boat to be ready. You are transported to the island with some people that are going for day, people that are going for a few nights to the hotel and people that work at the hotel. The ride to the hotel is about an hour a bit choppy wet and windy. We didnt mind, but if you are prone to motion sickness, please take this into consideration. Once we got to the island, we were greeted with a glass of wine and briefed on the amenities they offer. They have extra activities they offer like massages, snorkeling, kayak use, a visit to the aquarium if interested. We took the snorkeling option at a small cost and enjoyed our activity very much!! We got back and enjoyed a delicious lunch(which was included) and just relaxed by the beautiful sea. They have a bar with a variety of alcoholic beverages, I recommend the COCO LOCO!! Coralina Island is more of a quiet and relaxing part of all the island, so if you are looking for a beach club, this isnt it. Juan Ballena Travel surely has plenty of options for you that you will enjoy!! THANK YOU! We had relaxing time!
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Date of experience: February 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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jennieerin73 wrote a review Apr 2021
Medellin, Colombia34 contributions34 helpful votes
With a group of 6 we did 2 tours with Juan Ballena -- a day trip to Gente de Mar resort and birdwatching in La Boquilla. Both times they were really easy to communicate with, their driver showed up early, and both trips were successful. I get the feeling they choose their partner businesses well, whether hotels or tours, and they are very responsive by phone/WhatsApp. Using them to help plan a trip is a good safeguard against probably a lot of sleazy purveyors in Cartagena. You may pay slightly more and it's worth it.
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Date of experience: April 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Apryl B wrote a review Mar 2021
15 contributions8 helpful votes
I am so thankful for Estefi's help at Juan Ballena Travel experiences. She helped my family book a private tour guide, a mangrove fishing tour, and a swim in the mud volcano! Everything was fantastic!! She also helped me to schedule a COVID test at our hotel to meet the USA requirement for re-entry. I felt very taken care of at every turn! We loved out trip to Cartagena!
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Date of experience: March 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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