Isetan Department Store

Isetan Department Store, Chengdu: Address, Phone Number, Isetan Department Store Reviews: 3.5/5

Isetan Department Store
3.5

Top ways to experience similar attractions


3.5
29 reviews
Excellent
5
Very good
14
Average
6
Poor
2
Terrible
2

Chow E
Singapore, Singapore176 contributions
Expensive Grocery Shop with Mediocre Staff
Dec 2019
I went on a non busy weekday night and was terribly disappointed with the food items of this Isetan. As compared to the Isetan in Japan and Bangkok, this was a total let down. The check out staff, customer service staff nor the security were polite. I was buying a lot of stuff and struggling with my purchases and 3 persons standing there (the security, customer service nor the cashier) bothered to help me to push the shopping trolley cart. Secondly most of the items that i wanted to buy were not there, so i will not come to this Isetan again.
Written December 9, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

PatrickInHoxton
Hong Kong, China160 contributions
Mediocre
Sep 2017 • Solo
A few of the international labels. Those you see everywhere. Nothing special even for Chengdu.

Experience of Japanese department stores is that the Home departments and sushi restaurants are brilliant. Both where terrible at Isetan Chengdu. Bad taste, expensive, boring, little choice. That was for the Home shopping.

Sushi restaurant upstairs was terrible: warm rice and one of the sushis on my mixed plate (of course the one I had in great numbers) was sweet and disgusting. Bad taste lasted for a good hour.
Written September 21, 2017
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

kersti T
Lower Hutt, New Zealand238 contributions
Lovey grocery store and Vera pasta, steak and pizza
Aug 2017 • Family
We were on the hunt for pasta and found Vera in the Isetan Department store. We had amazing spaghetti bolognese made with New Zealand beef. The supermarket there was very clean and had a good selection of imported foods and wine. Very bright and spacious. Made for a relaxing dinner.
Written August 10, 2017
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

holidaycoco
Chengdu, China600 contributions
A very good place to shop!
Dec 2015 • Couples
It will be packed when you go there, but this is China, of course it will be full of people, so take that as a plus. People go here because it's good, you have a really big shop with lots of foreign stuff available. I got to buy stuff I wouldn't normally have been able to buy back home. The all have these labels with the countries of origin on it, it's rather nice looking.
Written January 6, 2016
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

PTrew
Hong Kong, China740 contributions
Crowded
Oct 2015 • Solo
Too busy
Too many people
Too many staff and no one can speak English
They don't even want to attend to western customers
I won't go back
Written October 10, 2015
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Daffodiluk
Singapore, Singapore15 contributions
Great supermarket
Jul 2013 • Business
Great supermarket. I can find every think I need there.
They offered beverages not found in my home country.
The only not so good thing is that the beverages are not chilled.
They are put in cool racks but at slightly lower temperate than the room temperate only. Can you imagine drinking coke that is not cold ???
Written September 3, 2013
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

HycoPro
Chengdu6 contributions
Isetan Dept Store Chengdu
May 2013 • Business
As an American Expat in Chengdu I have been looking for a high quality grocery store. My experience in Japan with Isetan was very good. Not only a top notch Dept. store, the Grocery store in the basement offers very high quality meats and vegetables. Not cheap, but worth the price. Location is great, right across the street from the No 1 Metro line exit at Chunxi Rd. Lots of new construction right now, this area will become a major shopping area, with the Isetan as as a flagship Dept Sore.
Written May 5, 2013
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Anything missing or inaccurate?
Suggest edits to improve what we show.
Improve this listing
Frequently Asked Questions about Isetan Department Store