Shenzen Shopping Tour
Shenzen Shopping Tour
4

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4.0
49 reviews
Excellent
16
Very good
16
Average
10
Poor
4
Terrible
3

susieque29
Sydney, Australia74 contributions
Jan 2013 • Friends
It takes quite a while to get from HK into China, even though HK is now actually IN China! Have money changed to $RMB (RBM?) before you buy your Visa (about $AUS20), as you cannot pay for this in $HK. The Lo Wu markets comprise of little shops over many floors.
1. You do not need a guide to bargain. Offer them a really low price, then walk off if they say no. They will follow you if they want the sale, but don't accept their first or even second or third counter offer. Be prepared to walk away if the price is too high.
2. There are copies of handbags, and then there are COPIES. Always ask if they have any better quality goods, and they will bring out things that have been hidden away. Be prepared to pay a bit extra for a better quality item.
3. Totally IGNORE anyone who approaches you. IGNORE. No eye contact and no polite "No thank you." If you don't, you will be harassed.
4. These markets are best for handbags, wallets and perses, jeans, electronic goods.
5. Always get them to show you that electronic goods work before you buy. Check they can be used in your country and not just in China.
6. Lots of people seem to bring a carryon travel bag to put their goodies in, so do the same.7.
7. There are restaurants there to eat in, but they do not have Western toilets :(. Take hand wipes.
Written January 21, 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Nathalie E
Newcastle, Australia473 contributions
Oct 2013 • Friends
This tour was with Gray Line and was called the Shenzhen City Tour and Theme Parks.
Well organised. Great tour leaders. Very helpful with a good command of English. Wasn't cheap - HK$940 per adult but included everything: coaches, train trip, visas, entrance fees, lunch, etc
First stop was the Jade museum. Very interesting. Very colourful. Great until we went next door to the "shop". That's when the hard sell started. The Jade museum is NOT mentioned in the brochure. Next stop was the Shenzhen Museum of History and Folk Centre. Absolutely outstanding. Huge. Fabulous. A highlight and so totally unexpected. Loved it. From here we went to The Shangri-la Hotel for a dim sum / yum cha lunch. Ate most everything. Fresh. Abundant. Delicious. (Very unlike the Macau tour we did 3 years ago with the same company. Lunch was inedidble. Sparse. Stank. Starved for the day. Due to that experience we took food with us this time: un-needed.) Second half of the day was spent at Window of The World. Fantastic and funny (see my specific review of this attraction).
Out of the whole coach we were the only ones to do this. Everyone else went shopping. Am not into fakes. Prefer the real thing. if you are into "Bali crap" and bargaining, then this is the place for you. Although, I was surprised at the end of the day, how little was bought by the others on the tour. Walking across the station concourse and being harassed before getting to any shops was enough for me. No thanks.
The entire day was great. Totally recommend doing it.
Traveller Tip: make sure you have Yuan (Chinese$$) with you. Told this by tour leader, about the shopping but not about the theme park. Our fault for assuming but the tour company needs to be very specific when giving out this info. It was an absolutely stinking hot day. After drinking our 2 bottles of water at theme park, couldn't buy more as we only had HK$$ with us. Flat refusal to allow us to use in any shops within park. Almost died from heat exhaustion (slight exaggeration but ...... ).
Written October 20, 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Cootch
North Queensland194 contributions
Apr 2012 • Friends
Just back from a day in Shenzen shopping at Lo Wu. We are three ladies who have travelled to Hong Kong a lot but never been to Shenzen. We booked through Tula as below. It was great to cut through the chaos of the duplication of all the services and goods for sale and go to stores that offer good prices on good quality. It was worth every penny of the very reasonable cost to have a guide for the day. For example, 4 tops that started at $HKD2800 came home with me for $HKD800. The stores will accept HKD but make sure you tell them before you start negotiating.

http://www.shenzhenshopping.banyancreative.com.au/
Written April 23, 2012
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Emmadoris
Townsville, Australia4 contributions
Nov 2013
I will never recommend this, nor will I return- EVER. I have never been so repulsed by a city or the people in it. The tour included a trip to a natural mineral 'museum' and a silk factory, then a traditional Chinese lunch and finally a few hours to shop at the infamous Luohu shopping mall.
To begin with, our tour guides (Elton and Bruce) were amazing and hilarious, they were very knowledgable and did well to keep a good vibe on an extremely disappointing trip.
The first stop was the mineral 'museum'. Which was a very dodgy, run down, building that had one 4mx4m room for a Jade exhibit (the room also contained 3 supposed Terracotta Warriors, although I'm not sure if they're genuine, the whole charade seemed as if it was run by DodgyBrothers co.) then the pushy staff take you into the next room- full of Jade carvings and ornaments, jewelry, and displays. They then tell you you're free to look around, but they pursue you and hound you, attempting to sell you their products. They are overly pushy and made the already bad experience worse. Next, we had a stop at a silk factory, it was interesting to see how the silk is actually made, but just like the Mineral museum, it was all about selling. Once you'd seen the process of making silk, you're then shoved into a shopping hall, where they again push you to buy their dodgy, seemingly illegitimate products. Again an awful experience.
Then came the 'traditional' Chinese lunch... Of Sautéed potato and battered, deep fried, egg plant.... They at least gave us chopsticks to eat with...
The last stop was the luowo shopping mall. Absolutely
disgusting. It's dirty and chaotic, the people are ignorant and
overly pushy.. The worst experience of my life. I will
never return to Shenzhen.

I would like to emphasize how good our tour guides were,
thank you Elton and Bruce for being amazing at your job!
Written November 23, 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Donna N
Perth, Australia25 contributions
We organised a day tour from a travel agent before leaving Perth. Our visas were organised prior to getting to Hong Kong. We knew we had a couple of stops and lunch before we got to do shopping. Lunch was the only good thing about the day! We visited the museum and culture centre which were quick visits lunch was nice but as our tour group was 12 people so we were separated which was disappointing but not as disappointing as the shopping. The shopping was a terrible. U were hassled as soon as walking into the five story shopping centre. U could not look at your leisure and in peace every shop owner sat outside their shops trying to get u in to buy. Calling missy missy u want............ It was very annoying and not a enjoyable experience. I love to barter and shop but I was very disappointed they wouldn't let u look without pushing stuff on u. They made u feel as if u had to buy things. There were three of us that love to shop and didn't buy a thing in fact we walked three floors before walking out very annoyed with their attitudes. We weren't the only ones disappointed with this experience only 2 people out of 12 purchased and bartering wasn't happening. They were fixed prices the day we went. This experience put me and many others off wanting to see any more of China. The people there were very pushy, rude and arrogant. Never again will I visit China!
Written November 20, 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Joseph L
Cebu City, Philippines1 contribution
Jan 2014 • Friends
When we arrived to Shenzhen from HK, we were told that our tour will be done on the next day. Our itinerary says it should be on that day. SL TRAVEL Company LTD changed our itinerary without informing us. Their service really sucks.

In Shenzhen, George Chew, our guide lied to us. He said we need to pay him 280 RMB to see Window of The World but the original charging was 160 RMB. Good thing that my wife said, "We checked online and it says we only need to pay for 160 RMB". He was surprised. Then he said, "that's probably for the locals". What we can do is that I will give you tickets for locals for 160 RMB. When we checked in the ticket booth visitors (local or foreign) is asked to pay only 160 RMB. George lied to us.

He also kept our VISA so we could not leave because we want to leave early and not join the tour. When we told him that we don't won't give him a tip of 150 HKD he threatened us saying, "If we can't settle this you will never return to Hong Kong!"

Yes like so many people who did this review, we went to Jade Factory and Bamboo Factory so we will buy their products. It classic milking without thinking about their customers. The meals are over priced.

If you are reading this post and you are planning to book for a city tour, it would be best to use Google and you should be able to find your way.
Written January 15, 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Libby M
Melbourne, Australia4 contributions
Jul 2013 • Family
We went on a day trip to China from Hong Kong . The trip was advertised on the brochure as a day of shopping at the shopping centre in Shenzhen. Fortunately I had read Trip Advisor and was prepared for the Jade and Silk factories in the morning. There was quite a hard sell in these places and as we browsed around the shops we did not plan to be in we were followed by a salesperson who continually tried to encourage us to buy good we did not want at inflated prices. Lunch was provided but we were with a group of Australian "tradies" on a conference and they ordered and paid for 4 more main courses to fill them up. We had only two hours at the shopping centre but were prepared for this. We had a lot of fun and our tour guides were fantastic helping us bargain and helping with the paper work at the border. We had an enjoyable day but could have had an extra hour at the bargain centre and less of the hard sell at the Jade and silk outlets .
Written July 11, 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

BDOWER
GEELONG Australia12 contributions
Jun 2013 • Couples
we did a day trip which cost around, 160 aussie dollars, but this tour was fully escorted, they managed all the train tickets, visa and bus trips, as well as a good lunch. you visit a couple of dubious stops, one to view the large painting of the country's leader, and another to the Jade factory, but you are not pressured to buy. the artist colony is interesting , but the time here could be reduced by half and added to the shopping portion of the trip. the shopping centre itself is worth the effort, with great handbags, shoes and scarves, clothes. we had 2 hours and visited 3 of the 6 floors. name brands are available, we bought, VANS skate shoes for around 23 aussie dollars a pair, runners and fashion shoes all for good prices. scarves for ladies 3 for around 12 aussie dollars. we took Hong Kong dollars which are fine to use, but they prefer the Yuan which was at a higher rate. a must for those who call shopping a pastime they enjoy!!
Written June 28, 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Robyn A
Brisbane, Australia657 contributions
May 2013 • Couples
We booked this tour through Infinity holidays before leaving Australia. Pickup, Drivers, Train Trip, Guides both in Hong Kong and China were good and looked after all the visas, train tickets etc. Had to cross the border and go through border control twice in Hong Kong and twice in China, a bit time consuming. There were only six of us on this tour. Advise you to take their currency.

Brochure didn't mention we had to visit Culture Centre (Jade Factory Terracotta Warriors) or the Silk Factory and Window of the World. These were compulsory stops and not what we have come on the tour to do, which was shop. Jade factory was very dear, offered tea tasting and to purchase the tea. Terracotta warriors (4) were good though. Silk factory was ok and some made purchases but again not what most of us were there for. Window of the World would have been good to see but it was only a spot for taking photos and where our photographer met us.

Lunch was in a restaurant and two of the people on the tour were vegetarians and they were not catered for. Plenty of Asian food though and it was very nice. Photos were taken of each couple at Window of the World and offered for sale on a plate and in frames. These were delivered to where we had lunch.

Finally, after lunch. we arrived at the Shopping centre. Normally they only allow 1-2 hours at the shopping centre but as we were a small group we were allowed 4 hours. Shopping centre was over about 8 levels. Had to visit a shop of their choice first and the hard sell to purchase items that were cheaper in the shopping centre. Staff sat outside every shop calling you "missy" and trying to get you into the shops. I personally hated this only entered shops that didn't pressure me. Things were cheaper in Hong Kong anyway. Bags Scarves electronics etc were for sale but I hardly looked at anything because of the pressure. Escaped to a coffee shop and then sat down for about 1 1/2 hours. so it was a waste of time as far as I was concerned.

Would not go on this trip again, Brochure should have mentioned all stops, because if you really wanted to shop normally there would not be enough time. Stay in Hong Kong and get bargains there. Long day over 9 hours with travelling time.

Only asian style toilets available in Shenzhen also.
Written June 3, 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Jeffrey P
Melbourne, Australia23 contributions
Mar 2016 • Couples
My wife and myself booked a shopping tour of Shenzhen with Marina Li
She can be found on Viator web site
Her friend Nina conducted the tour and was very friendly and helpful, I found Marina honest and reliable and always answered emails promptly. I would recommend Marina Li to anyone wishing to visit Shenzhen
Written March 29, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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Shenzen Shopping Tour - All You Need to Know BEFORE You Go (with Photos)

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