Longan Massage Studio

Longan Massage Studio, Siem Reap: Tickets, Tours, Hours, Address, Longan Massage Studio Reviews: 4.5/5

Longan Massage Studio
4.5
Spas
This location was reported permanently closed
About
Relax in a quiet atmosphere, alongside the Siem Reap river, a few minutes away from the bustling noise of the ​​city centre. Enjoy our Khmer, Oil or Aromatherapy massages. Our people are well trained and deliver stricly professional service for every traveller. Our studio is owned and run by the entire team. This means fair wages, fair working hours and equal treatment for all team members.
Suggested duration
1-2 hours
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4.5
12 reviews
Excellent
8
Very good
3
Average
0
Poor
0
Terrible
1

Connor H
1 contribution
Terrible Experience - Worst I've Ever Had
Mar 2017
I've never written a trip advisor review before, but this was such a strange (and frankly awful) experience that I feel obligated to.

I've had massages in Indonesia, China, Vietnam, Thailand and Cambodia, and this was by far my worst experience.

The man giving my massage was insensitive to my preferences. During the massage he removed my underwear without asking. While lying face up with a towel covering my private regions, he attempted to remove the towel. I expressed that I didn't want him to, and he didn't, although he appeared to attempt to on several more occasions and I was forced to reposition the towel so it was covering me. During the massage he continued to consistently encroach closer with his hands under the towel than I felt was reasonable without better communication. I understand this could just be my individual preference - I do not like this style of massage and others do - but I felt the sensitive nature of the massage demanded better communication.

At the end, the masseur whispered in my ear about how he was just an employee and not the boss and likes 'big tips'. He repeated this to me several times.

He did not provide me with a towel when I took a shower at the end, and re-entered the massage room and began cleaning up before I had finished dressing. I was using my phone and he strangely, but very obviously, attempted to look over my shoulder at what I was doing on my phone.

The price sheet clearly said $10, but he attempted to charge me $11.

At the time it hadn't yet hit me exactly how terrible the experience was and I caved to the pressure to tip, tipping about 20%. The masseur was offended and told me it was not nearly enough. He emphatically told me I needed to tip him more, and while he didn't attempt to physically stop me leaving, he did stand between me and the exit. At this point I left the money and walked out around him, feeling substantially less relaxed than I had prior to my massage.

The massage business in Siem Reap is extremely competitive. This establishment would be well-advised to fire and replace this particular employee. I do not remember the employee's name, but I believe he was one of only two working at the time. Until such a time as this employee is fired and/or this establishment revises their policies, I would advise everyone to avoid this place and to take their business elsewhere - there are plenty of other massage places to choose from and the risk of ending up with this masseur is simply not worth it.

Visited on March 18, 2017 from 3:30-4:30pm.
Written March 19, 2017
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Don P
6 contributions
Logan Massage Studio
Feb 2017 • Solo
Excellent massage and very reasonable price. The masseur, Lon, is cheerful, accommodating, and gives a terrific massage with jasmine oil. I highly recommend this experience.
Written February 16, 2017
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

cedward31
Crawfordsville, Indiana63 contributions
Relaxing end to a day
Nov 2016
My partner and I scheduled a 1 hour massage with Lon for me and Da for him. We arrived early and were taken in immediately for a 1 hour relaxing oil massage. It was not a deep tissue massage, but the therapists hit the spots that needed it most. Once we were done (since we arrived early), they called our tuk tuk driver to let him know we were ready (hint: write down the phone number for the drivers since no one knows addresses in Siem Reap). We booked a 2 hour massage again 2 nights later and were not disappointed.
Written November 21, 2016
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Mark O
London, UK3 contributions
Well worth a trip
Nov 2016
I attended this Longan Massage this evening to have a four hand massage which was fantastic. Both guys were polite, well presented and they were firm with regards their technique without being too hard which personally suits me best. No would go back tomorrow so I'd certainly recommend to others.
Written November 15, 2016
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you for this review. We hope to see you again on your next trip to Siem Reap
Written November 18, 2016
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Pisey S
1 contribution
If I could, I would go every day!
Oct 2016 • Solo
More than worth a 2 dollar tuk tuk drive! Very clean, very professional, and the masseur (his name is Da) gave me the most sensual massage I ever had, whilst staying professional at all time. I really felt very happy when going home after the 90 minutes treatment.
Written October 14, 2016
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thanks, good to hear that you enjoyed!
Written October 16, 2016
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Kurt S
Leuven, Belgium7 contributions
Just great
Aug 2016 • Solo
A great relaxing massage, I felt so good that I surely will return next time. Thank you guys ! Only next time i will book 2 hours.
Written September 4, 2016
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hope to see you soon again!
Written November 18, 2016
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

SergeyK1975
Moscow, Russia1 contribution
A massage to die for....
Aug 2016 • Solo
The massage (90 minutes aromatherapy massage) I had was simply to die for. Professional service, kind and discrete staff. The quality of the top massage places in a clean and cosy studio. And at a very competitive price. And contrary to most places no-one asked for a tip!
Written September 2, 2016
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hope to welcome you again soon!
Written November 18, 2016
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

peterh0lland36
Amsterdam, The Netherlands1 contribution
A very good massage, surely will come back
Aug 2016 • Solo
I found the massage studio while taking a walk alongside the river and tried it out. It's simple, but very clean. I had a choice of various essential oils. The massage was simply to die for. 90 minutes of heavenly enjoyment!
Thank you Lon (I hope I write your name correctly) for this wonderful experience. I will be back on my next trip to Siem Reap
Written August 20, 2016
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hope to welcome you again soon!
Written November 18, 2016
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Jim L
Siem Reap, Cambodia8 contributions
Cozy and Friendly Service
Aug 2016 • Solo
Longan Massage is a tiny shop near the river, a bit outside the city center of Siem Reap. Both gents who run the business are very friendly and accommodating. The space is tight, with two massage options (mat on floor and table). The place is super clean and has a very positive atmosphere. I received a good quality massage at a good price. Since it is near my home, I expect to return!
Written August 19, 2016
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hope to welcome you again soon!
Written November 18, 2016
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Anthony V
5 contributions
Quite and quaint little place with friendly staff
Jul 2016 • Solo
This place was out of the way, and although hesitant to travel here I decided to try it. It's a cute little place beside the river, and very quiet which made it all worthwhile. The guys were very helpful, giving directions to my driver and arranging the appointment by text messages. It was a very sensual massage with no pressure (until the end) and very relaxing. The masseuse was very friendly and competent. The only slight negative was a request (beg) for tips after the massage was finished. I always tip well and would have tipped more than I did was it not for the fact that it was insisted on. Overall a great experience and I only wish I went there at the start of my trip so that I could have returned more often. I even received a text later that day from the studio to ask if I enjoyed my time which no-one else has ever done!
Written August 4, 2016
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear Guest We apologize for the behaviour of one of our staff. All our staff members have received training (and continue to have it), and one of the topics in these trainings is how to behave with customers. They learn that begging for tips is absolutely not done, and under no circumstances tolerated. We have discussed your review on the last team meeting (hence the late response) and things have been put clear. We again apologize for the incident.
Written August 27, 2016
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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