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Pranav Tourism - Day Tours

#274 of 541 Shopping in Dubai
Dubai, United Arab Emirates
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Pranav Tourism - Day Tours
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Pratap K wrote a review Dec 2016
Hyderabad, India31 contributions3 helpful votes
We had an early morning pickup at 7am for a Dibba-musandam dhow cruise from Spinneys in Karama. However, the bus came at 7:30 and we almost started at 8:00 Am. After this, the bus journey to Dibba will take two hours. Once we reach dibba, we have to show our passport and clear immigration on oman border. From Dibba port we have to take dhow cruise, and we were totally disappointed with the maintenance, especially the bathroom which was common for men and women. It was terrible experience, even the lunch was served late at 3, and had very few options for vegetarians and also not hygenic. we were supposed to reach dibba port by 4:30 pm but reached only by 6:00 in the evening. After that, we had a horrible 2 hrs waiting time at the border checkpoint and reached spinneys only at 10:30pm. Overall very disappointed and wont suggest this to families with kids.
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Date of experience: December 2016
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Anilgeeth wrote a review Oct 2016
Dubai, Dubai, United Arab Emirates132 contributions16 helpful votes
Getting the papers ready for crossing the border and then the Pick Bus was all very good, Morning they pick you up from the Spinneys. Then we reach the border where they give you the papers to be shown to the authorities. OK then to Oman (DIbba) board the Dhow. Water, soft drinks, Tea and fruits were all there through out. the trip to Musandam Governarate was very scenic, the dhow ride itself is worth. Reaching there inside a cove, after anchoring they allow you to do swimming, banana ride and snorkeling will also take you to the beach there. Would advise to keep a look out for kids and there whereabouts, you have to take care of yourself, there are no Life guards etc.The Lunch was ok, Lime stone caves good, and return.
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Date of experience: May 2016
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AmarnathPalavalli wrote a review Jan 2015
Anonymous37 contributions30 helpful votes
If anyone going with Family for desert safari my advise is not to take this vendor. Because read my experience. 1. We booked for Desert Safari a month in advance by paying in full through our friend. 2. We called up a day before as well as the day for pick-up times. All the time their staff answered very politely and managed well. Appointment to pick was at 3 PM. 3. Now the real problem starts. The person with Hummber turned up at 3.45 PM. Not only this he went on around the parking lot of the shopping mall for 30 minutes. Effectively we started from the place around 4.15 PM. 4. Drove for about 30 minutes to reach a place where he lowered the tyre pressure to get onto desert. He was completely on the phone all the way negotiating with one more party to take them for dunes bashing. 5. Now he did the dune bashing for 8 minutes just around the edge without really going on to proper dunes. Most of this time he was on phone even while going around tiny dunes. Then returned us to the location before entering desert and told us take sand buggy and he will return in 30 minutes to continue the dunes bashing. We asked that it will be sunset and not possible to do the dune bashing later. He assured us he will return in less than 30 minutes to take us as he has another appointment with someone else. We agreed to take buggy trusting this guy (and paid double the price for buggy as told by his friend to escort us). 6. After 30 minutes by 5.20 PM we cam back and asked his friend about dunes bashing. He took us on another Hummer that was not equipped with safety system to go on desert. After we protesting he called the original driver and they fought with each other for 10 minutes and finally he made u-tunr to reach some place closer to desert where there were no dues at all. It was already late by then around 6 pm and sun had almost disappeared. 7. We protested with the original driver and asked him to stop the safari and refund the money as there is no point in going for it in the night. He refused to do that and starting abusing us about not following his instructions. We were scared as it was way away from the city and full of people from his gang. Not at all safe situation for a family on holiday. 8. This driver without listening to us took for another 8 minutes of desert safari around the edge closer to the road in the dark. This ride was not at all enjoyable and there were no dunes. 9. He took us to 'Atlanta Camp' for the entertainment and dinner. Seeing more people there we asked him to stop the safari and drop us back to the hotel. The entire gang protested there and again we realized that except tourists rest are all colluded and run by mallu mafia. We called up 'Pranav Tourism' folks several times, each time different lady answered and asked about the driver details of Hummer. We were shocked to know that they don't even know who is coming to pick us up and they did not even had any idea about which tour operator and location of the desert camp. In fact we wanted to call up police for help to take us out of the camp but these tourism people told us they will call in 30-40 mins and rectify the situation. Unfortunately I trusted them and did not call the police. 10. We had no choice but to continue. By time we reached there sand boarding was stopped due to sunset. Also we were the last people for camel ride. We missed most part of the entertainment program.So entire safari was a waste for us. The 'Pranav Tourism' people never called us back. Then we tried calling them several times and the story of different people speaking to us repeated and no help was offered. The driver offered us to repeat the dunes basing the next day and we should not complain about this to anyone. But seeing the mafia we were not at all ready to risk with our lives. 11. After dinner with lot of worry about our safety we were asked to take another Hummer as my family refused to go with the driver who got us there. This person (who was sensible) took us safely back to our hotel. 12. Out story does not end here. Next day the 'Pranav Tourism' folks called my friend who helped us in booking the tour instead of us even after having our local numbers. They told the trip had to be terminated as there was an incident in the desert and the hummer had to go for the help. They just were not ready to listen to us at all. After we asked about refund they told they can give concession on other tours and cannot refund or take action against the driver. 13. We wanted to visit the local police about this incident, but our friend stopped us fearing his safety as he lives there. The mallu mafia is very dangerous and Dubai is not a safe place to visit at all specially if you are driving out of the city for desert visit. The name of the driver who runs this mafia is Akim and his number is: 0552660245. My suggestions to all travelers to UAE: 1. Don't travel to these countries with family if you think safety is important for you. And better stick to US/European/Far East destinations. 2. Even if you go don't take the tours from Pranav Tourism. 3. The Dubai Shopping Festival is total waste. You can get better deals in US from Premium Outlet Villages spread around the country. In Europe Germany has better places for shopping like Cologne/Metzingen Premium Outlets Village and so on.
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Date of experience: December 2014
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