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Very unprofessional place, booked rattan massage few days before the session. The day I have arrived to the spa I was informed casually by the receptionist that they do not do rattan massage. I asked why do they advertise it then and why was I able to book it then in the first place? She just looked at me with not a single care in the world and asked if I would like a different massage ?! It’s a joke not a business. 5 ppl stood in that reception Including Egyptian Managment but clearly they didn’t care. I didn’t hear an apology for wasting my time driving there. I have visited many spas around the world but this was the worst experience I have ever had. Shocking.…
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Date of experience: October 2020
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Osama is the best hair dresser in dubai! He cut my and style my hair exactly how i wanted it to look. And it's very clean trim/cut throat. Highly recommended you won't be I promise... 👌🏻🙏🏻
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Date of experience: August 2020
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Responded Sep 5, 2020
Dear ronnieg903, Thank you so much for taking the time to leave us your positive feedback! We appreciate it.
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Highly recommended. The receptionists are very friendly and professional. If you want a deep tissue massage, go with Ketut (she is strooong)...
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Date of experience: February 2020
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Responded Mar 3, 2020
Dear Gustavo, We are glad you are happy with our massage treatments and the therapist. and Thank You for your positive feedback.
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Well deserved spa treatment after months of neglect and the staff at Jazz Lounge made it worthwhile. I went with a Senior male masseuse and he was detailed, strong and thorough. Could've touched on sore spots a bit more to rid the knots but 60 mins wasn't enough time. Can't wait to book my next appointment.…
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Date of experience: December 2019
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Responded Dec 7, 2019
Dear Kesh, Thank you so much for sharing your valued feedback with us on your experience at our Spa! We look forward to seeing you again soon at JLS.
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What can I say! I recently had a Turkish Bath and massage by Hamza and it was fantastic! I did not want it to end, he was attentive to all my pain points and I would highly recommend him! The staff at the Jazz Lounge Spa are all so friendly and helpful! Already looking forward to my next visit! …
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Date of experience: August 2019
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Responded Aug 13, 2019
Dear Josuep2015, We sincerely thank you for taking the time to leave us a great review of your experience with Hamza. We strive to only provide quality treatments and service to our guests. We look forward to welcoming you back soon.
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