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Traveler Overview
  • Excellent49%
  • Very good24%
  • Average13%
  • Poor6%
  • Terrible8%
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“hour ticket”(30 reviews)
“free water”(35 reviews)
“red route”(27 reviews)
About
Discover Dubai at your own pace with City Sightseeing Dubai. Hop On Hop Off is the simplest concept: 1 ticket valid for 1 Day or more, over 40 bus stops spread on 4 routes citywide and you decide when to ride, where to get off, what to visit. Your...more
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Hours Today: 9:00 AM - 6:00 PM
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Suggested duration: More than 3 hours
Contact
Dubai 2014, United Arab Emirates
Downtown Dubai
Website
+971 4 316 7506
Reviews (561)
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407 results
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LanguageEnglish
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All reviewshour ticketfree waterred routenight tourhop on hopdifferent routesfree costa coffeean air conditioned sectionfree boat tripdhow cruiseblue lineaudio guideday passcompanies offeringthe upper deckfree ticketsbus tour
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1 - 10 of 407 reviews
Reviewed 3 days ago

with our one day tickets we quite sure we wont be able to see everything since they have many routes covering the entire city of dubai,but with help of the drivers and lively ticket sellers Hadijah,Ahmed and ivan who expalined the map clearly made sure...More

Thank faisalcusoon
CSDubaiManager, Guest Relations Manager at City Sightseeing Dubai, responded to this reviewResponded yesterday

Thank you for your fantastic review! We're delighted you enjoyed our tour. At Sightseeing all our agents strive to exceed your expectations by going above and beyond to provide our guests a memorable experience. We appreciate your patronage and hope to see you again in...More

Reviewed 3 weeks ago via mobile

Was accosted by the ticket sales person in the Dubai Mall and promised a 2 day for 1 day ticket. It's a con! Turns out the aging bus aircon is incapable of handling the summer heat, we were unable to connect to the free WiFi...More

Thank Ehulst
CSDubaiManager, Guest Relations Manager at City Sightseeing Dubai, responded to this reviewResponded 1 week ago

Thank you for your comments. We welcome everyone’s opinion however, we do need to rectify a few points made in this “review”. - We have only 3 types of tickets: 1 Day, 3 Day and 7 Day Pass no options whatsoever for “2 day for...More

Reviewed 3 weeks ago via mobile

I've done quite a few hop on hop off buses and this was by far the worst. Hot badly air conditioned bus, doesn't really go anywhere you can actually see the sights. Commentary the most boring thing ever doesn't give you any extra info. There...More

Thank Sarah-Jane R
CSDubaiManager, Guest Relations Manager at City Sightseeing Dubai, responded to this reviewResponded 3 weeks ago

Thank you very much for your feed back. The same day of this review was published, we got a top rating from a guest who enjoyed our value pass for 3 days in a row! We were also recently awarded the best operator Worlwide amongst...More

Reviewed 3 weeks ago via mobile

Sightseeing places aren’t near in Dubai. I get 3 days and it’s ok to do all lines and extra activities on boat. Jumerah boat it’s the best activity! I used a mix of this bus and subway for long distances.

Thank Red S
CSDubaiManager, Guest Relations Manager at City Sightseeing Dubai, responded to this reviewResponded 3 weeks ago

Thank you for your feedback! We are very happy to hear you enjoyed your tour with us. We hope to see you on one of our buses again soon! Kind regards, City Sightseeing Team.

Reviewed 4 weeks ago

We bought a 3-day ticket which also gave us free access to a dhow ride on the Creek and a one hour cruise around the Jumeirah Palm, a night tour, free entry to the Dubai Aquarium at the Dubai Mall (that great, almost worth the...More

Thank Annechad
CSDubaiManager, Guest Relations Manager at City Sightseeing Dubai, responded to this reviewResponded 4 weeks ago

Thank you for your fantastic and honest feedback! We, City Sightseeing Dubai, strive and always look forward to give our guests a great and memorable experience while exploring Dubai on board our bus. We meticulously do strategic planning on how to further provide the best...More

Reviewed June 15, 2018

I tried the city sightseeing buses in several cities in the world and usually like it, but never had a so disappointing experience. Air conditioning ranges from barely working to almost non-existing, which in a place like Dubai is unbearable. The audio guide (which usually...More

Thank acocito
CSDubaiManager, Guest Relations Manager at City Sightseeing Dubai, responded to this reviewResponded 5 weeks ago

Thank you for your valued feedback! We work hard to be the best sightseeing company in Dubai and it is always concerning when a customer does not have a good experience. We are sorry to hear of the problems you experienced on the tour. Please...More

Reviewed June 13, 2018

I had a theee day ticket and used it to the maxim7m..including the free tickets that came with it...as well as the two night tours...I then paid an extra 100aed and upgraded to the 7 day ticket.. Excellent way to see both new and old...More

Thank piggymagoo
CSDubaiManager, Guest Relations Manager at City Sightseeing Dubai, responded to this reviewResponded June 14, 2018

Thank you for taking the time to leave your honest feedback. At City Sightseeing, we thrive to provide the best hop-on hop-off experience in Dubai. We are glad that you have enjoyed the locations you visited on the tour. Hope to welcome you again soon...More

Reviewed June 2, 2018 via mobile

Buy the 3 day pass it comes with 2 x boat trips . Palm area and the creek. You also get access to the Aquarium in the Dubai mall. (This is worth the money for the ticket on its own) Plan your days around the...More

3  Thank Gedcranny
CSDubaiManager, Guest Relations Manager at City Sightseeing Dubai, responded to this reviewResponded June 2, 2018

Thank you for taking the time to leave your honest feedback. At City Sightseeing, we thrive to provide the best hop-on hop-off experience in Dubai. We are glad that you have enjoyed the locations you visited on the tour. Hope to welcome you again soon...More

Reviewed May 29, 2018

Did 1 day hop on hop off to see as much as i could. The bus stopped at all the popular destinations. A great way to see Dubai when your short on time. I enjoyed the night tour. The bus stops could be better marked.More

3  Thank Nina E
CSDubaiManager, Guest Relations Manager at City Sightseeing Dubai, responded to this reviewResponded May 30, 2018

Thank you for taking the time to leave your honest feedback. At City Sightseeing, we thrive to provide the best hop-on hop-off experience in Dubai. We are glad that you have enjoyed the locations you visited on the tour. Hope to welcome you again soon...More

Reviewed May 22, 2018

Bus doesn't stop at some stops of the map so impossible to make some connections. We spend an afternoon doing the same spots in the city over and over again. Bus stopped for over 40 minutes in some places and never stopped in some other.....More

Thank 694micka_lb
CSDubaiManager, General Manager at City Sightseeing Dubai, responded to this reviewResponded May 30, 2018

Dear Guest, We are truly sorry you felt so strongly about your experience that you had to write this review before we were able to complete our internal investigation when you contacted us by email. Once we gather all the facts, we always try to...More

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Nearby
Downtown Dubai
You can’t fail to miss Dubai’s iconic Burj Khalifa,
the world’s tallest building. It towers over the city
and resides in the prestigious Downtown development.
Once an old army base, Downtown is now the jewel in
Dubai’s crown, a beautiful residential and leisure
area housing not only the world’s tallest building,
but the world’s largest fountains and mall. Wide
marble sidewalks are perfect for strolling, with
...More
Questions & Answers
Ask a question
FairWem
July 18, 2018|
Answer
Response from emmoeller |
I would guess that you could buy tickets from your concierge. If not you can buy them at the mall or any of the bus stop locations. Prices are the same no need to pre buy.
1
Vote
Lynsey K
May 21, 2018|
AnswerShow all 3 answers
Response from Shumaila Y | Reviewed this property |
If you do not stop anywhere, but just stay on the bus, every tour takes approximately 2 hours, but as other People said, depending on the traffic it could be longer.
0
Votes