RFK Holidays
RFK Holidays
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RFK Holidays brings you best desert safari deals comprise tours like Sightseeing in Dubai, Oman Musandam Tour, Dubai City Tour, Sharjah/Ajman City Tour together with the adventurous Quad Bike Drive, trip to Ferrari world, Dhow Cruise Dinner, Hummer Safari in Dubai, Evening Desert Safari, Morning Desert Safari, Wild Wadi Water Park Dubai, Dream land Aqua Park and many such power packed activities.
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
3.0
9 reviews
Excellent
4
Very good
1
Average
0
Poor
1
Terrible
3
louisejen1987
3 contributions
Dec 2016 • Friends
I booked a Desert Safari experience for 2 friends who are visiting on holiday.
I am extremely disappointed with the service provided by RFK.
I was told pick up would be between 2.30pm and 3pm. This was confirmed via email and in a phone call this morning. 2.30pm quickly changed to to 3pm and then to 3.15pm which was delayed further to 3.30pm.
At 3.30pm I phoned the driver who told me he would be another 20mins... after 20 mins he told me another 10 minutes... my guests and I were waiting outside my building this whole time. I should not have had to phone the driver to find out where he was, he should have phoned to inform the costumers of his whereabouts.
The driver finally picked up my visitors at 4.20pm- nearly 2 hours later than the initial pick up time. The driver was sent a map of the location by myself... he then told me the map was incorrect which was just not true, it was copied exactly from Waze!!
This service is just not good enough!! I have been on 2 desert Safaris in Dubai but this is my first experience with RFK and after this I will not be recommending a Desert Safari with RFK.
Written December 29, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stefannie L
Jakarta, Indonesia12 contributions
Jul 2018 • Family
IF YOU ARE TRYING TO BOOK ANY KIND OF TOUR in UAE. PLEASE FORGET THIS COMPANY. If you are still unsure - read my long story below!
I have always thought that this company name is (Arabian Adventures) I was referred to Arabian Adventures by a friend of mine.
Pictures are for your references:
Pic 1: The REAL Arabian Adventures website & phone number! I took their whatsapp number from the same website (i don’t know how they do it but if you look at the number is not the same one i contacted) may be this company hacked the real website to get more people using their service! Poor thing!
Pic 2: When i try contacting them. Their response was this! THANK YOU FOR CONTACTING ARABIAN ADVENTURES
Pic 3: Even their whatsapp name is Arabian Adventures
Pic 4: And their receipt showing Arabian Adventure (missing a letter “S” instead of RFK HOLIDAYS
Why i always thought that this is the real Arabian Adventures. Because I contacted them around May 2018.
Their response to all my questions were fast (within minutes). I was talking to a guy name Muhammad.
I booked 2 tours with them. The Abu Dhabi city tour & Desert Safari Tour for 12 people.
For the Abu Dhabi tour it was alright. The tour guide named Azhar was informative and really nice.
For the Desert Safari - we were given 2 land cruisers. I was in the car with the driver named Rana Ghaffar.
1. The tour was supposed to start at around 3pm - 3.30pm. But he picked us up at 4pm. With the reason the weather was too hot that day. (But when we arrived at the sand dunes place there are tons of people already at the scene)
2. After the sand dunes drive ended - I asked Rana Ghaffar if we are using the same carand can we leave some of our belongings in the car?
He responded: yes, there will be no problem.
So then, we left
1x Purple shirt
1x Hat
1x Blue travel pillow
1x A small black starbucks carrier bag to hold a PINK thermos (for my grandma’s hot water)
So, we waited in the waiting area for about 20-30 minutes.
When we go back inside the car. Everything we left was still there.
Rana then took us to the camp site for dinner buffet.
I personally asked him again. If we will be using the same car to go back later & can we leave some of our belongings in the car.
Rana responded: Just leave it here, No Problem!
And so we left everything i mentioned above in the car again.
After he showed us the table - he then left. (We saw some of the driver was there helping their guests)
When we finished with our dinner. Rana & the other driver picked us up very late. In fact, we are the last people at the camp.
This is when we realized most of the things we left are gone. Only the blue travel pillow was there. The car was clean from the sand).
He questioned us if we left it in the camp site. We said NO! Because i have got picture to proof (the last picture attachment is the one Rana (driver) took for us just right after we arrived at the camp site.
So, he dropped us off at the hotel without even apologizing and being responsible at all.
Feeling hopeless, i tried contacting Muhammad (the fast whatsapp responder) he then told me, someone will be in contact with me to follow up the situation. No one called and Muhammad stop answering my every questions!
Even Rana (the driver) & Azhar (the tour guide from the first tour) stop responding!
At this point, I have not realized they are actually RFK holidays, because none of the driver / tour guide answer my questions when they picked us up! I always asked are you from the Arabian Adventures? And no one responded!
I even contacted the Real Arabian Adventures. And then they told me that I have not booked with them at all.
Very disappointed in them and their service!
I have always thought that this company name is (Arabian Adventures) I was referred to Arabian Adventures by a friend of mine.
Pictures are for your references:
Pic 1: The REAL Arabian Adventures website & phone number! I took their whatsapp number from the same website (i don’t know how they do it but if you look at the number is not the same one i contacted) may be this company hacked the real website to get more people using their service! Poor thing!
Pic 2: When i try contacting them. Their response was this! THANK YOU FOR CONTACTING ARABIAN ADVENTURES
Pic 3: Even their whatsapp name is Arabian Adventures
Pic 4: And their receipt showing Arabian Adventure (missing a letter “S” instead of RFK HOLIDAYS
Why i always thought that this is the real Arabian Adventures. Because I contacted them around May 2018.
Their response to all my questions were fast (within minutes). I was talking to a guy name Muhammad.
I booked 2 tours with them. The Abu Dhabi city tour & Desert Safari Tour for 12 people.
For the Abu Dhabi tour it was alright. The tour guide named Azhar was informative and really nice.
For the Desert Safari - we were given 2 land cruisers. I was in the car with the driver named Rana Ghaffar.
1. The tour was supposed to start at around 3pm - 3.30pm. But he picked us up at 4pm. With the reason the weather was too hot that day. (But when we arrived at the sand dunes place there are tons of people already at the scene)
2. After the sand dunes drive ended - I asked Rana Ghaffar if we are using the same carand can we leave some of our belongings in the car?
He responded: yes, there will be no problem.
So then, we left
1x Purple shirt
1x Hat
1x Blue travel pillow
1x A small black starbucks carrier bag to hold a PINK thermos (for my grandma’s hot water)
So, we waited in the waiting area for about 20-30 minutes.
When we go back inside the car. Everything we left was still there.
Rana then took us to the camp site for dinner buffet.
I personally asked him again. If we will be using the same car to go back later & can we leave some of our belongings in the car.
Rana responded: Just leave it here, No Problem!
And so we left everything i mentioned above in the car again.
After he showed us the table - he then left. (We saw some of the driver was there helping their guests)
When we finished with our dinner. Rana & the other driver picked us up very late. In fact, we are the last people at the camp.
This is when we realized most of the things we left are gone. Only the blue travel pillow was there. The car was clean from the sand).
He questioned us if we left it in the camp site. We said NO! Because i have got picture to proof (the last picture attachment is the one Rana (driver) took for us just right after we arrived at the camp site.
So, he dropped us off at the hotel without even apologizing and being responsible at all.
Feeling hopeless, i tried contacting Muhammad (the fast whatsapp responder) he then told me, someone will be in contact with me to follow up the situation. No one called and Muhammad stop answering my every questions!
Even Rana (the driver) & Azhar (the tour guide from the first tour) stop responding!
At this point, I have not realized they are actually RFK holidays, because none of the driver / tour guide answer my questions when they picked us up! I always asked are you from the Arabian Adventures? And no one responded!
I even contacted the Real Arabian Adventures. And then they told me that I have not booked with them at all.
Very disappointed in them and their service!
Written July 9, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sohail K
Dubai, United Arab Emirates18 contributions
May 2017
Took my family here. Was great fun, camel riding, henna, falconry, sand boarding, desert life. RFK is best if you are looking real adventure with professional guide.
Written May 23, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Shreya A
Bengaluru, India1 contribution
Feb 2017 • Couples
Me and my husband visited Dubai for the first time and chose RFK holidays for desert safari on recommendation from our friend. But this has been the worst service experience we had till date. The driver who picked us for dessert safari was arrogant and was in a hurry all the time. While driving the car at a speed to 100-120 he was continuously on phone talking to his friends and doing Whatsapp, changing lanes without even giving indicator. First we went for dune bashing which was good as the driver and car was changed, but the original driver was in so much of hurry he did not give us or the group any time to enjoy the place. Then we went for the event where dinner and performances were organised. As soon as we reached there snacks had started and then the performances on the stage started. we had camel ride and took dinner, the performance was still going on the stage, about to finish and the driver asked us to leave. We said we did not have our dinner yet and he said we cant help and will have to leave as a result we couldn't have our dinner. There were a lot of things like, hena application, hukka, dirt bike but we couldn't enjoy any of the things as the driver was in a hurry to leave. We told him atleast he could have informed us half an hour early before leaving so that we could have had our dinner, but he didn't care and said we leave immediately after stage performance. But some body should have informed us this. Over all we came so far to Dubai specially to enjoy desert safari and he ruined it all for us. Me and my husband like to travel and have visited a lot many placed around the world and this was the worst experience.
Written February 14, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
abhimanyu a
1 contribution
Feb 2015 • Family
We had a small trip to Dubai.!! It was worth our time because RFK made our tours very comfortable. The best was Desert Safari in Dubai.! Highly recommended to every one going to Dubai.
Written February 23, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Joe J
Dubai, United Arab Emirates6 contributions
Dec 2017 • Family
The worst desert drive I’ve ever experienced in my 10 years life in Dubai. Jeevan +971 52 8328261, is the one who took our booking. It was AED.125 for land cruiser pickup and drop. They picked us in a 2007 model 2.7ltr prado and when asked they said it is land cruiser prado and there is no difference. I’m 5.9 and it was terrible sitting at the back seat. Whenever i call jeevan he said they will change the vehicle and give us a land cruiser. Best part is the driver took us to a wrong camp and we got a vegetarian buffet there😬
PLEASE AVOID DOING ELDESERT SAFARI WITH THIS CHEATERS....
PLEASE AVOID DOING ELDESERT SAFARI WITH THIS CHEATERS....
Written December 24, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mikhail F
Haarlem, The Netherlands50 contributions
Dec 2017 • Solo
That was a great trip overall and very good value for money. The driver was friendly, spoke English well, and definitely had lots of prior experience with dune bashing :). We had enough time to enjoy the fantastic landscape, take plenty of pictures, try sand-boarding (yep, that actually is much more fun than it sounds) and just contemplate the desert. Made a booking just a day in advance, the response time was very short, communication was professional. The only (minor) negative experience was that even though the site showed a price of 125, we were asked to pay 150 (because apparently you have to be a group of 4 at least to get the lower price). But we were notified in advance before confirming the trip. So that was OK. And it was more than worth it!
Written December 16, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Elisabete Mora
Dubai, United Arab Emirates60 contributions
Apr 2017
We did a family morning safari and it was amazing. We had Khaled has our driver and he was perfect... thanks Khaled for you drive.... everything it was great.... they were punctual, friendly... the car was good.
Highly recommended... definitely I will do more excursions with them.
Highly recommended... definitely I will do more excursions with them.
Written April 29, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi ,
I'm doctor and want to come over to Dubai for job search in hospitals n medical centres . I needed a cheap place to live with wifi facility. Better if single room without roommate on cheap rates . I'm intending to come in December for 2 months
Can u help me in this regard ?