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Silver Sand Travels & Tourism LLC

#1,167 of 1,961 Tours in Dubai
Dubai, United Arab Emirates
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Silver Sand Travels & Tourism LLC
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catch76 wrote a review Mar 2017
Chandigarh, India2 contributions
They promised "Premium services", "clean washrooms", "5-Star rated food" but offered nothing. Didnt even revert to my complaint email. Worst services. Best avoided. They will ruin your vacation.
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Date of experience: March 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Armen M wrote a review Jul 2016
Greater Sydney, Australia137 contributions66 helpful votes
I read the reviews on Silver Sand Travels on TripAdvisor and felt I had a made a mistake booking my Desert adventure with this company. So I rang the company to get a feel of their service. After speaking with the owner, Sharif, I felt a bit better. Then I asked him to explain the bad reviews on TripAdvisor. He pointed out that the reviews were more than a year old aqnd the company is under new management. In any case I stuck with the company and as it turned out we had a great experience. The pick up was on time and the driver we had was excellent - In terms of conversation and providing information and in driving skills. Believe it or not the Driver's name is Omar. Ended up having a great experience and saved about 50% on regular rates quoted by hotels and other agencies. By the way the desert tour we had was the morning session not the evening one. From what I have heard the evening ones are much busier with much larger crowds.
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Date of experience: July 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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salimmmtz wrote a review Nov 2015
Colombo, Sri Lanka161 contributions68 helpful votes
I was paid for a package which indicated Pick up and drop off from my hotel with a land cruiser. As they promised they picked me from the hotel but at the time of drop off they just asked me to get down from the 4X4 in the middle of the dessert and pursuit me to go to hotel on the mini bus arranged by them. Totally disappointed. Dubai government should take necessary regulations in order to protect tourists from these kind of pathetic and awful travel agents. Disgrace to Dubai
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Date of experience: November 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Ben m wrote a review Oct 2015
9 contributions
As a fellow traveller and someone that loves experiencing new and different things this almost put me off UAE all together from the being harassed over 20 time by phone call just to force us to book or to pay in advance, to the delayed late pick up being told to be at your pick up point by 14:55 and the finaly getting picked up at 15:55 because of apparent "traffic" on empty roads at the time. Then was taken to a quad-bike rental centre which was a lovely experience but was external of the experience and had to be paid for.. then we were taken of our quads half way through our allotted time we had paid for and thrown back into the cars to which the dune bashing began with UN safe seat belts with no hand holds or safety briefing we were violently throw around the car me personally hitting my head off the roof and side of the interior it was ridiculous this went on for half an hour the we rocked up at this compound on a plot of land under a major flight path where we were bombarded with loud thumping music and entertainment if that's what you call it... Then there was a stampede of people heading over to the buffet which was just nasty and tasted aweful. Then came the traditional bedouin tents we were promoted that turned out to be old tattered tents with torn holes with sand filled cushions then old "sleeping bags" that I wouldn't even let a dog sleep on given to us to try and keep the cold off which failed miserably only to be given a aweful breakfast in the morning then dumped at our drop off point left feeling very dissatisfied with our experience and feeling ripped off paying 300 Dirham I would not use this company ever just avoid it...
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Date of experience: November 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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SBS-NLJ wrote a review Aug 2015
Stoke-on-Trent, United Kingdom6 contributions
After booking this trip through the Entertainer Dubai, I looked at some of the reviews on here of people who have already used Silver Sands. After reading all of the reviews I became nervous and unsure wether or not to continue with the trip as we had a small child with us, however we decided to give it a chance. Although the pickup was slightly late after trying to find the villa that we are staying in, the rest of the trip was exactly how it was stated in the description. The dune bashing was scarey but exilerating and really got the pulses racing of all members of the group from a young child to a grandparent in a really good way. Appon reaching the camp, we all took a 2 minute ride on a camel and proceeded into the camp. The entertainment of traditional dancing was brilliant along with some traditional foods all included in the price. The girls of the group enjoyed complimentary henna tattoos and we all recieved as many soft drinks as we wanted. I must say I could not disagree enough with the rest of the reviews and would definitely use this company again in the future.
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Date of experience: August 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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