Willow Stream Spa at Fairmont The Palm
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Willow Stream Spa at Fairmont The Palm

Willow Stream Spa at Fairmont The Palm
5
This location was reported permanently closed
About
Make Willow Stream Spa at Fairmont The Palm, a personal escape – a place to find energy, and rejuvenate mind, body and soul. Escape a ‘fast-forward’ lifestyle in our Dubai spa resort, and find a quieter place to recover, before diving into life again – energized.Our Palm Jumeirah day spa is inspired by the nature’s elements and the unique healing powers and energy of the sand, the sacred sea and the desert heat. The quiet sanctuary helps balance the rhythms of the body to reawaken the senses.Discover an authentic Arabian experiences with a Middle Eastern Dubai Hamam, which can be tailored every guests’ specific needs, or simply enjoy essential grooming in a sensorial and social environment at our Jumeirah spa hotel.
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  • J E
    Cumbria, United Kingdom8 contributions
    5.0 of 5 bubbles
    Back, neck & shoulder massage (30 mins)
    Staying at hotel and booked this last minute, the offer was 525 AED for my partner and I. Took the lift to 10th floor (presidential suite) and met by lovely staff. The suite was beautiful and the therapists were superb. Kadek & Dinny were our therapists and they were so lovely. So friendly, polite and professional. Our massage was out of this world. Only regret is I didn’t book longer. Following the treatment we were offered complimentary drinks and cakes 🎂 Hopefully see you next year team. This spa is part of a superb hotel. Can’t wait to come back next year.
    Visited July 2023
    Traveled as a couple
    Written July 18, 2023
  • Fiona I
    Poole, United Kingdom1 contribution
    5.0 of 5 bubbles
    Amazing Spa treatments - The Fairmont, Palm
    Very warm welcome from all staff on my arrival at the Spa, temporarily located on the tenth floor - chilled reception area with seating outside. My first visit I had a deep cleanse facial (75mins) with Kadek. It was an extremely relaxing experience and my skin felt amazing afterwards, would highly recommend. On my second visit during my stay - I had a 60minute massage with Georgia. She was also wonderful at making you feel totally relaxed and I thoroughly enjoyed my massage. Would recommend to any guests to check out the Spa and all its available treatments on offer. Thank you once again
    Visited January 2024
    Traveled as a couple
    Written January 18, 2024
  • Jennifer F
    2 contributions
    5.0 of 5 bubbles
    Great Wellness Expierence
    The facilities are lovely however are missing some key features such as robe and towel hooks in the hydrotherapy area. It would also be useful to have a towel station in this area. The 90 minute deep tissue massage was excellent and the staff all very friendly.
    Visited May 2024
    Traveled solo
    Written May 18, 2024
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

5.0
5.0 of 5 bubbles134 reviews
Excellent
118
Very good
9
Average
1
Poor
4
Terrible
2

Matt
Dubai, United Arab Emirates3 contributions
2.0 of 5 bubbles
Mar 2022 • Couples
Poor massage, after I asked twice for more pressure, the basic running continued with nothing resembling a massage into tissue. Then for the facilities the ‘shower experience’ , the first had no hot water and the second no water pressure. On giving feedback at reception there was a simply nod of the head and ‘enjoy next time’. There will be no next time after this. Was a present from my wife for my 40th.. deeply let down and disappointed and left feeling more stressed than before.
Written March 8, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Ghiassi
1 contribution
5.0 of 5 bubbles
Oct 2020
For me, it is the best spa around the world. I am a loyal client for 7 years and it was every time a 5-star experience. The spa was clean and everyone was very professional and friendly.
Especially miss Sasima does a really good job and I can highly recommend her and the spa.
Written November 1, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Jacqueline M
1 contribution
5.0 of 5 bubbles
Nov 2022
I had the most amazing 90 min massage here last weekend, my therapist Georgia was very thorough, leaving me relaxed and a few knots less by the end of the treatment. The spa itself is very tranquil, and it's lovely to sit on the balcony and enjoy herbal tea and snacks afterwards. Highly recommended!
Written November 8, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Meunica
Istanbul, Turkey8 contributions
5.0 of 5 bubbles
Jan 2023 • Friends
I was looking for a relaxing girls spa-day experience and the employees of Willow Stream perfectly delivered. The 90-minute massage was one of the best I ever had, and the post-spa relaxation facilities and treats were also excellent. I wish I had discovered this spa sooner!
Written January 30, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

JL
Edinburgh, UK42 contributions
5.0 of 5 bubbles
Nov 2020 • Couples
This was our second time using Willow Stream spa as we returned to Dubai on holiday. The service was fantastic and we were delighted with the couple's massage we received. Great range of treatments and all done in a Covid secure way for these times we currently face. A definite highlight of our holiday and so good we enjoyed it all over again on our last evening. Great offers on at the moment too direct and on the
Entertainer app which will save you money. Thank you again for the wonderful service and 90 minutes of bliss.
Written November 18, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

LBD
Dubai, United Arab Emirates5 contributions
5.0 of 5 bubbles
Aug 2020 • Couples
Revive on the Go - My husband and I both had a 30 minute NBS massage followed by a express facial. The treatments were amazing and the therapists were excellent. A really nice atmosphere throughout, would definitely recommend!!
Written August 12, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

J E
Cumbria, UK8 contributions
5.0 of 5 bubbles
Jul 2023 • Couples
Staying at hotel and booked this last minute, the offer was 525 AED for my partner and I.

Took the lift to 10th floor (presidential suite) and met by lovely staff. The suite was beautiful and the therapists were superb.

Kadek & Dinny were our therapists and they were so lovely. So friendly, polite and professional. Our massage was out of this world. Only regret is I didn’t book longer.

Following the treatment we were offered complimentary drinks and cakes 🎂

Hopefully see you next year team. This spa is part of a superb hotel. Can’t wait to come back next year.
Written July 18, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Jennifer F
2 contributions
5.0 of 5 bubbles
May 2024 • Solo
The facilities are lovely however are missing some key features such as robe and towel hooks in the hydrotherapy area. It would also be useful to have a towel station in this area.

The 90 minute deep tissue massage was excellent and the staff all very friendly.
Written May 18, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

SanduniColambage
Dubai, United Arab Emirates39 contributions
5.0 of 5 bubbles
Jul 2017
I had such an amazing experience at the willow stream spa , Fairmont the palm .
The staff is very Friendly and offered treatments are highly recommended.
On my arrival greeted by lovely receptionists "Kim and Ariane"and they explained about my treatment very well .
After I was led by "rasika" and she took her time to show me around the spa and escort me to stream room, which was excellent.
I really enjoyed my massage with the love gentleman "Wilfred" , it's was a very relaxing expand just what I needed.
The session ended with a most lovely shower a cup of tea from "Silva" .
Special thanks for "Matife" , she is the right person at the right place. Very services oriented and friendly.
I can highly recommend willow stream spa at fairmont the palm .
Written July 23, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Sanduni1991, Thank you so much for your review and feedback about your spa experience here at Willow Stream Spa! We are delighted to know that you enjoyed your massage with our Lead Therapist Wilfred Suarez and also our colleagues around the spa. I have showed them your review and they are very pleased to know that their service is recognized by our guests online. Looking forward to welcoming you back to Willow Stream Spa in the near future! With warm regards, Laura Brown Spa Manager, Willow Stream Spa
Written July 24, 2017
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Юлия К
Kyiv, Ukraine42 contributions
5.0 of 5 bubbles
Sep 2019 • Friends
Willow Stream Spa has it’s own charm and relaxing atmosphere. Amazing staff and great choice of treatments.
On the day of visit it was my birthday, the team has prepared for me nice gift , it was touching.
I recommend this spa if you need something special, soulful.
Written September 30, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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