Willow Stream Spa at Fairmont The Palm

Willow Stream Spa at Fairmont The Palm

Willow Stream Spa at Fairmont The Palm
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Make Willow Stream Spa at Fairmont The Palm, a personal escape – a place to find energy, and rejuvenate mind, body and soul. Escape a ‘fast-forward’ lifestyle in our Dubai spa resort, and find a quieter place to recover, before diving into life again – energized.Our Palm Jumeirah day spa is inspired by the nature’s elements and the unique healing powers and energy of the sand, the sacred sea and the desert heat. The quiet sanctuary helps balance the rhythms of the body to reawaken the senses.Discover an authentic Arabian experiences with a Middle Eastern Dubai Hamam, which can be tailored every guests’ specific needs, or simply enjoy essential grooming in a sensorial and social environment at our Jumeirah spa hotel.
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
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5.0
125 reviews
Excellent
109
Very good
9
Average
1
Poor
4
Terrible
2

avecmon
London, UK4 contributions
Family
I booked a 90 minute ultra brightening facial for myself and a family member. I was staying at another 5 star hotel on Palm Jumeirah. They had availability last minute.

First impressions upon stepping into the hotel: Wow! Clearly all 5 star hotels are not the same - and this is very much a luxurious hotel! On arrival we were given a beautiful cranberry drink and hot towel.

The spa itself is well designed. Very relaxing and peaceful environment. Everything from the sauna/steam room to even the sinks oozes luxury. I really appreciated the segregated facilities and relaxation areas.

The facial itself was fantastic and relaxing. I’m sorry I don’t remember my therapist’s name but she was amazing! The facial was followed by a cupcake and premium tea (cotton teabags) of my choice.

My only two suggestions:

1. Consider offering steam during the facial to help open up pores.

2. To secure the booking you need to email back your card details in a word-document form. I felt a little uncomfortable with this but I was trusting because of the hotel. Perhaps consider using an online platform that can securely handle this?

I would highly recommend this spa. I will definitely come back.
Written April 3, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

DubaiCanuck
Dubai, United Arab Emirates75 contributions
Probably my favourite spa in Dubai; it has great facilities and great staff. Sasi was my therapist and she is fabulous.

I took advantage of the free pool and beach pass and my only negative experience was the lounge music at the pool. It was quite early, 9/10 am, and I thought it would have been lovely to sit there and listen to the birds singing and the water trickling. The music wasn't loud but I still found it annoying. Maybe lounge music (or any music) is great later in the day or in the evening? I don't know why we have to constantly hear music everywhere we go.
Written October 22, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Ghiassi
1 contribution
For me, it is the best spa around the world. I am a loyal client for 7 years and it was every time a 5-star experience. The spa was clean and everyone was very professional and friendly.
Especially miss Sasima does a really good job and I can highly recommend her and the spa.
Written November 1, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Matt
Dubai, United Arab Emirates1 contribution
Couples
Poor massage, after I asked twice for more pressure, the basic running continued with nothing resembling a massage into tissue. Then for the facilities the ‘shower experience’ , the first had no hot water and the second no water pressure. On giving feedback at reception there was a simply nod of the head and ‘enjoy next time’. There will be no next time after this. Was a present from my wife for my 40th.. deeply let down and disappointed and left feeling more stressed than before.
Written March 8, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

JL
Edinburgh, UK29 contributions
Couples
This was our second time using Willow Stream spa as we returned to Dubai on holiday. The service was fantastic and we were delighted with the couple's massage we received. Great range of treatments and all done in a Covid secure way for these times we currently face. A definite highlight of our holiday and so good we enjoyed it all over again on our last evening. Great offers on at the moment too direct and on the
Entertainer app which will save you money. Thank you again for the wonderful service and 90 minutes of bliss.
Written November 18, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

LBD
Dubai, United Arab Emirates2 contributions
Couples
Revive on the Go - My husband and I both had a 30 minute NBS massage followed by a express facial. The treatments were amazing and the therapists were excellent. A really nice atmosphere throughout, would definitely recommend!!
Written August 12, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

SanduniColambage
Dubai, United Arab Emirates35 contributions
I had such an amazing experience at the willow stream spa , Fairmont the palm .
The staff is very Friendly and offered treatments are highly recommended.
On my arrival greeted by lovely receptionists "Kim and Ariane"and they explained about my treatment very well .
After I was led by "rasika" and she took her time to show me around the spa and escort me to stream room, which was excellent.
I really enjoyed my massage with the love gentleman "Wilfred" , it's was a very relaxing expand just what I needed.
The session ended with a most lovely shower a cup of tea from "Silva" .
Special thanks for "Matife" , she is the right person at the right place. Very services oriented and friendly.
I can highly recommend willow stream spa at fairmont the palm .
Written July 23, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Dear Sanduni1991, Thank you so much for your review and feedback about your spa experience here at Willow Stream Spa! We are delighted to know that you enjoyed your massage with our Lead Therapist Wilfred Suarez and also our colleagues around the spa. I have showed them your review and they are very pleased to know that their service is recognized by our guests online. Looking forward to welcoming you back to Willow Stream Spa in the near future! With warm regards, Laura Brown Spa Manager, Willow Stream Spa
Written July 24, 2017
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Юлия К
Kyiv, Ukraine37 contributions
Friends
Willow Stream Spa has it’s own charm and relaxing atmosphere. Amazing staff and great choice of treatments.
On the day of visit it was my birthday, the team has prepared for me nice gift , it was touching.
I recommend this spa if you need something special, soulful.
Written September 30, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Dan Bry C
Dubai, United Arab Emirates3 contributions
Solo
A great relaxing experience…The treatment was wonderfully relaxing and my therapist Anastasia who carried out my massage was very experienced and did an amazing job. Also special thanks to the professional ladies in the reception for a friendly warm welcome Arian and Marife…
Written July 28, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Dear DanBryC, Thank you very much for your review and wonderful feedback about our spa, colleagues and treatments. We will be truly delighted to welcome you back again here to Willow Stream! With warm regards, Laura Brown Spa Manager Willow Stream Spa
Written August 12, 2016
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

BeirutDoc
12 contributions
Friends
Visited the spa recently by invitation from a friend. It was at every inch and every step the perfect mix of relaxation, invigoration and regeneration.
We were there ten minutes before the scheduled appointment, and the manager took time with us to inquire about our respective health statuses, gather relevant information about our expectations, explain the different products available, give us the appropriate advice and take us for a tour of the place.
And from thereon it was one ace after the other. My thirty-minute back and neck massage woke up muscles I thought were dormant forever, and patiently took my joints back to life. Wilfred was simply excellent.
But the highlight was the the hydra-facial treatment. Forget the pain and tears of someone squeezing out comedos and black spots out of your nose and cheeks skin; this state-of-the-art machine sucks out all sorts of impurities from your pores and insufflates instead a regenerating serum. After this thorough cleansing, gentle massage, hydrating masks and soothing creams followed in a smooth, professional, well-administered fashion.
I left the spa with a firm, smooth face and a radiant glow around my eyes. The best part: everybody noticed it!!
Written February 27, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Dear BeirutDoc, We would like to thank you for taking the time to review your spa experience at Willowstream Spa Fairmont The Palm. We are delighted that you enjoyed your Hydrafacial Experience with us and we are looking forward to welcoming you back soon With kindest regards, Laura Brown Spa Manager Willowstream Spa, Fairmont The Palm
Written March 8, 2016
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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