Cleopatra's Spa and Wellness

Cleopatra's Spa and Wellness, Dubai: Address, Phone Number, Cleopatra's Spa and Wellness Reviews: 4.5/5

Cleopatra's Spa and Wellness

Cleopatra's Spa and Wellness
4.5

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The area
Address
Neighborhood: Oud Metha (Al Nasr)
How to get there
  • Oud Metha • 5 min walk
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.

4.5
26 reviews
Excellent
19
Very good
5
Average
1
Poor
0
Terrible
1

SAK2018
Dubai, United Arab Emirates24 contributions
Nov 2020 • Friends
Dump the hubby and kids at home and head to cleopatra’s spa for some well deserved me time. From the minute you enter, you know you’re in for a treat. I had the body scrub and mask which left my skin feeling fresh, followed by some time in the spa where the jacuzzi and sauna worked wonders for my tired skin. Oh, & I managed to fit in lunch and a swim too. Don’t tell everyone about it!
Written March 20, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

premilabraganza
Dubai, United Arab Emirates41 contributions
Dec 2020 • Solo
One of the oldest spa in Dubai. Makes you feel like Cleopatra herself in ancient Egyptian opulence. Highly recommend their body scrub, massage and Elemis facial. They also have an indoor steam room, sauna, plunge pool and jacuzzi.
Written December 29, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

emma d
Dubai, United Arab Emirates13 contributions
Jun 2018 • Solo
Even though it’s location is quite far out of where I live, I am glad I went there anyway. The facilities - pool, jacuzzi, sauna, plunge pool, changing rooms were of 5 stars expectations. Staff were polite and professional, Juliet especially helped complete the 5 stars experience with the Cleopatra milk and honey body wrap. The scrub was lovely, It felt like there was no more place for any dead skin to remain! Then came the milk and honey mixture spread all over my body, my first impression was “Oh My!! This is the Most Luxurious treatment ever!” Then my body was wrapped by a layer of plastic, towel and a leather blanket. The most surprising part was the massaging bed then lowered my body into a shallow pool of warm water! It’s warmth was felt directly against the plastic on my back. Paired with a cold press (cold towel) on my forehead, I listened to the gentle music and fell asleep. Followed by a head massage, the whole experience lasted for an hour. The Best Hour I’ve ever spent on my body. I can’t describe how wonderful it was, this place is highly recommended!
Written June 19, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you so much Emma, we hope to see you at Cleopatra's Spa again soon!
Written January 30, 2019
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Darlingbuds
United Kingdom83 contributions
Aug 2016 • Solo
I am a regularly customer of the spa and my visits have never failed to disappoint. From the amazing Hamman's and massages to the facials and pedicures, every single treatment is first class. The therapists are of a high stand, exceptionally professional and friendly. There is a lovely homely and welcoming feeling to the spa which is one of the reasons I continue to return.
Written August 20, 2016
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear Vicki, Many thanks for your honest and helpful feedback from your most recent visit with us in Cleopatra Spa! It was a pleasure to read your wonderful experience through your review. We look forward to having you again soon! Best Regards, Cleopatra Spa
Written August 22, 2016
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Sophia P
Dubai, United Arab Emirates4,463 contributions
Jun 2016 • Solo
This is not what it use to be. The place needs renovating as its all quite dated. I had a massage and then a manicure and pedicure. The massage which was okay but the therapist did not ask me whether the pressure was correct in fact I get her massage was quite light and she just seemed quite rough especially when it came to the manicure. She did not remove he old polish properly and did not do a very good job at cleaning and she even left handcream all over my arm. Not the professional service I would expect from the spa.
There are so many spa on Dubai that have professional therapists and much nicer facilities.
Written June 20, 2016
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear Sophia, Thank you for your valuable review and for sharing your experience with us. We apologize for the inconvenience caused and rest assure that your feedback will help us to further improve our services and treatments. In addition, your comment has been passed on to our respective department. Please kindly share with us your contact information. Thank you, Cleopatra Spa
Written August 10, 2016
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

May Karam
2 contributions
Jul 2021 • Couples
I can’t thank you enough both Rekha and Priya♥️It was a massage from another world
Really appreciated and to be honest one of the best I’ve tried in Dubai🙏I’m definitely back next week 👍Rekha you’re a magician!!!touched every single painful spot !
Thanks to the receptionist too:) too helpful ladies Ola and her colleague 👍
Keep up the good work 🙏
Written July 9, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Jovie E
Dubai, United Arab Emirates155 contributions
Jul 2019 • Friends
Loved the experience. We had the Lime and Ginger scrub with facial through Groupon, worth every dirham, we booked another appointment! Best thing you can do for yourself if you need to de stress. No need to bring anything, they provide everything including disposable undies and slippers. Come early to use the facilities. Enjoy their ginger tea before your procedure and warm tea with fruits or dates after! Relaxing with very friendly staff!
Written July 19, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Rebecca082
London156 contributions
Nov 2016 • Solo
This is my go to spa for a chilled day alone or catch up / special treat with friends. There isn't a better massage in dubai and treatment is reasonably priced. There are many other spas in dubai that are way more luxurious and well facilitated, lovely to visit especially the Jumeirah group spas...but this place offers authentic customer service and therapeutic treatment. It's no gimmick and they genuinely value their customers many of whom are Repeat customers / people who live in dubai not only visiting or passing through.

Thanks Cleopatra :-)

Written November 20, 2016
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear Rebecca, We thank you for your valuable feedback and appreciate your continued patronage to Cleopatras Spa. I am especially delighted to read that you feel that the quality of the massage exceeds your expectations, and you see our treatment prices favorably. The team endeavour to ensure that each guest receives a quality treatment, and that the service delivery is natural, authentic and a positive experience that lingers past the treatment room. I will most certainly pass your recognition and positive comments onto the team. We look forward to welcoming you and your friends again to Cleopatra's Spa. Warm Regards,
Written November 29, 2016
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

julia4321903
Dubai, United Arab Emirates1 contribution
Apr 2016 • Couples
My husband and I both booked a 1 hour Swedish massage this morning at Cleopatra's spa, using a gift voucher given to me by several very good friends for my birthday. His was lovely - my visit was a disaster......all I wanted was a relaxing 1 hour full body massage. When the therapist asked what strength of massage I would like, and I asked for medium pressure, she told me that I basically had to pay more! Apparently the Swedish massage in the Ladies Section is only light pressure - they cannot do a medium pressure one. If I wanted medium pressure I was told (sitting there all ready in my dressing gown etc) I should have booked a Balinese one which costs more! I also talked to the very patronising manageress who confirmed that they cannot or will not offer a medium pressure Swedish massage! Be warned when you book. I had not been for several years and will never go again. Shame about my voucher. And guess what my husband had - yes - a 1 hour Swedish massage in the men's section!
Written April 23, 2016
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear Julia, Thank you for visiting Cleopatra’s Spa and bringing this situation to our attention. Firstly, I thank you for the positive feedback regarding your husbands initial experience with us. I am disappointed to hear about your negative experience, as providing our guests with the highest possible service and spa experience is important to us. The situation noted from your feedback is being looked into, and we will revert back to you with the hope of rectifying this situation. Kind regards, Cleopatra Spa Team
Written August 10, 2016
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

BAW63
Darmstadt, Germany160 contributions
Mar 2016
We booked a Balinese massage lasting 90 minutes and it was really good - just the right amount of pressure and very relaxing. The ladies at the spa are very welcoming and friendly and I drank all of the proffered ginger tea - delicious! We also used the Jacuzzi and relaxation facilities before going in for the massage - plan in a little time to enjoy that too! Would thoroughly recommend it
Written March 15, 2016
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear BAW, Many thanks for your honest and helpful feedback from your most recent visit with us in WAFI! It was as pleasure to read how your expectations were exceeded throughout your visit. Looking forward to having you again soon! Best Regards, Cleopatra Spa
Written April 25, 2016
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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