Reel Cinemas - Dubai Mall
Reel Cinemas - Dubai Mall
4.5
10:00 AM - 2:00 AM
Monday
10:00 AM - 2:00 AM
Tuesday
10:00 AM - 2:00 AM
Wednesday
10:00 AM - 2:00 AM
Thursday
10:00 AM - 2:00 AM
Friday
10:00 AM - 2:00 AM
Saturday
10:00 AM - 2:00 AM
Sunday
10:00 AM - 2:00 AM

Top ways to experience nearby attractions

The area
Neighborhood: Downtown Dubai
You can’t fail to miss Dubai’s iconic Burj Khalifa, the world’s tallest building. It towers over the city and resides in the prestigious Downtown development. Once an old army base, Downtown is now the jewel in Dubai’s crown, a beautiful residential and leisure area housing not only the world’s tallest building, but the world’s largest fountains and mall. Wide marble sidewalks are perfect for strolling, with restaurants, art galleries and children’s play areas. Specially commissioned sculptures line the roads and Downtown is often used as a canvas for modern art displays and community events such as Classic Car Shows and National Day parades. In the cooler months, cross one of the many bridges to the Burj Khalifa park and enjoy a picnic alongside residents and visitors, or enjoy a lunch or dinner watch the dancing fountains. Because of its mixed use, Downtown is a fantastic place to mix with Dubai residents and locals and watch real life unfold in a cosmopolitan environment.
Reach out directly
See what travelers are saying
  • Lulu1000
    Reading, United Kingdom33 contributions
    5.0 of 5 bubbles
    Amazing quality
    I am only in Dubai for one week and I’ve been here twice and am returning for a third visit tomorrow. This is the best cinema I’ve ever been to and I’m an avid cinema visitor. The staff are all lovely and kind. The cinema is impeccably clean. The food is amazing and I love the Platinum experience with leather seats and table drinks and food service; you can even order cocktails. The food is utterly amazing.
    Visited November 2023
    Traveled solo
    Written November 7, 2023
  • Shiv D
    Edmonton, Canada1 contribution
    5.0 of 5 bubbles
    Best in customer service
    We had a chance to Interact with Odette and Nelson. They were very courteous and Helpful and gave us information about Cinema and movies playing and accommodated our special request. They are gem of persons and fine customer service professionals. We had a good time at Reel Cinema because of these two individuals.
    Visited March 2024
    Traveled with family
    Written March 29, 2024
  • Zeeshan R
    1 contribution
    5.0 of 5 bubbles
    Kudos to Fakhar Abbas for Exceptional Customer Service
    Kudos to Fakhar Abbas for Exceptional Customer Service I just wanted to say thank you for your exceptional customer service at the cinema. Your professionalism and friendliness make every visit enjoyable. Keep up the great work!
    Visited March 2024
    Traveled as a couple
    Written April 2, 2024
  • Jhoan21
    Dubai, United Arab Emirates2 contributions
    5.0 of 5 bubbles
    Spring camp 2024
    My son did the spring camp with Dubai Mall, he enjoyed it a lot. Leah looked after their group and she was very good in leading the group. She was updating us on the activities thru whatsapp. Highly recommend the camp in Dubaj Mall. Their last activity was in reel cinema. So worth it.
    Visited April 2024
    Traveled with family
    Written April 4, 2024
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

4.5
4.5 of 5 bubbles461 reviews
Excellent
289
Very good
102
Average
31
Poor
11
Terrible
33

Nizar E
Dubai, United Arab Emirates105 contributions
1.0 of 5 bubbles
Feb 2020 • Family
Booked tickets for my son and I with no issues at the checkin counter from a live rep for Bad Boys for and proceeded to go in. The ushers at the door refused to let us in cause my son was turning 15 in a weeks time. Granted I an adult was accompanying my child. When I asked to go into another movie they refused as well and brought out the manager who was as useless as a chocolate fire guard. I will proceed to file a complaint with DED and show that they effectively took my money, gave extremely bad service and worse of all there is no common sense.

Word to management who should be reading this, please make sure to hire folks who have an inkling of common sense and are customer savvy
Written February 14, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Roka80
United Arab Emirates7 contributions
2.0 of 5 bubbles
Dec 2020 • Family
Reel cinema needs to change it's policy regarding paying for 3 - 6 years old when entering non kids movies. We are visitors and have no one to leave kids home with. We tried to book tickets for a movie and we had a 6 years old girls. The non sense policy is we have to pay a full ticket for a girl who doesn't understand the language and won't enjoy the movie at all. We tried to talk to the manager who was very rude and disrespectful to us. Never again to this specific cinema.

Another point, the receipt of the movie ticket is strange and I need a clarification for it from whoever in charge.
Why does it says price 47.14. VAT-5% 7.86. TOTAL 55
AND another line says price 47.14. VAT -5% 2.62. Total 55
First of all, 5% of 47.14 is 2.357 which means non of whatever written above.
What are those 2 different prices mentioned 7.86 and 2.62?? Receipt attached.

This part for anyone reads the comment. Make sure u calculate the VAT! Also, check your receipt carefully and if anything doesn't make sense to you ask don't be shy or embarrassed. This is your the least right and they have to give you answers to your questions!!!
Written December 12, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

DezLui
Dubai, United Arab Emirates98 contributions
3.0 of 5 bubbles
Mar 2021
Well the movie was great, but the cinema itself was better before. Yes, they have social distance seating and also sanitization but there seems to be a bit gloomy atmosphere. The food combos are a bit pricey and the movie experience itself is not that great. The staff at the ticket counter nd ticket checker were really nice though, However the lady who was assigning seats in the cinema was a bit rude and a bit overwhelmed with the work. But ok still has good offers for movies.
Written April 6, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

LightPacker605771
Dubai, United Arab Emirates13 contributions
2.0 of 5 bubbles
Mar 2024 • Friends
Great seats but really bad food, and unbelievably expensive for that really bad food. I’ve been a few times and while the seat is really great you can easily spend a load of money on deep fried rubbish which you’ll be charged a fortune for… Now I have no issues with spending on decent food but this really is basic. Even the more “healthy” options are bland and overpriced, it’s staggeringly how bad the food can be in what’s supposed to be a VIP experience.

It’s such a shame because if they actually produced a decent menu with quality then this really would be a 5 star unique Dubai experience but it’s so obviously a money grab it makes you feel a bit cheated
Written March 26, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Khalil A
1 contribution
1.0 of 5 bubbles
Jan 2023 • Couples
We went to see Avatsr 2
It was my first time in a IMAX 4D cinema we have waited esepcially to come see it in dubaimall.
Unfortunaltunetly they have ruined my first ever experience in IMAX 4D and he movie AVATAR.
We had prebooked our ticket online 4 days in advance for the evening session.
However we kepts on receiving email with the change of the time of the movie various time.
We ended up be obliged to warch the movie at 14h45PM.
No staff informed us about the techbical.issue that the theater is not working properly they accepted our money and let us in without any notice.
Written January 27, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

HANGOUTWITHHANI (Hani Basheer)
Dubai, United Arab Emirates897 contributions
5.0 of 5 bubbles
Aug 2020 • Friends
One of the best places to watch your movies in dolby experience. Inspite of this pandemic they have taken tremendous safety precautions to serve the public. I would say you can safely go and watch your movies here. Dont miss out their nachos, popcorn with different flavours and drinks. Whats a movie without these snacks right 🙂
Written August 29, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

olyasoul
Amsterdam, The Netherlands70 contributions
5.0 of 5 bubbles
Jan 2020
The cinema is just amazing.

The options of snacks are huge and tasty.

There are many timings for each movie, so you can watch it whenever you have time.

The team is polite and assisting if you get lost.

Always choosing reel cinemas if watching a movie.

Thank you for nice experience.
Written January 26, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Josh T
London, UK91 contributions
5.0 of 5 bubbles
Jan 2023 • Friends
Watched Avatar: Way of Water in Reel Platinum Suites, Dubai Mall. Pure luxury with reclining sofa, adjustable headrest, footrest, pillow and blanket (on request), VIP lounge and waiting service. Enjoyed a burger, chips, calamari and a cocktail whilst watching the movie. What more could you possibly ask for?
Written January 24, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Dviti S
1 contribution
1.0 of 5 bubbles
Dec 2023 • Family
terrible staff very rude and don’t help. we paid for a wheelchair seat(the most exp) and there was no seat only. we basically paid for a spot in the cinema far from the rest pf the seats. the staff were extremely rude and arrogant. terrible place never again
Written December 23, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Kaveh
Bournemouth, UK409 contributions
5.0 of 5 bubbles
Jan 2022
Big screen with Dolby digital sound system. That was a good experience but a little pricy. We paid 75 AED per person. Seats are comfortable, the ticketing system is good and the lady in the reception is very polite. In addition, social distancing related to covid-19 is exactly observed. To my mind, watching movies at the Reel cinema could be a great choice and a good experience when you are in Dubai as a tourist especially with your family.
Written February 2, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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Reel Cinemas - Dubai Mall - All You Need to Know BEFORE You Go (2024)

Frequently Asked Questions about Reel Cinemas - Dubai Mall

Reel Cinemas - Dubai Mall is open:
  • Sun - Sat 10:00 AM - 2:00 AM



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