Reel Cinemas

Reel Cinemas, Dubai: Tickets, Tours, Hours, Address, Reel Cinemas Reviews: 4/5

10:00 AM - 2:00 AM
Monday
10:00 AM - 2:00 AM
Tuesday
10:00 AM - 2:00 AM
Wednesday
10:00 AM - 2:00 AM
Thursday
10:00 AM - 2:00 AM
Friday
10:00 AM - 2:00 AM
Saturday
10:00 AM - 2:00 AM
Sunday
10:00 AM - 2:00 AM
The area
Neighborhood: Downtown Dubai
You can’t fail to miss Dubai’s iconic Burj Khalifa, the world’s tallest building. It towers over the city and resides in the prestigious Downtown development. Once an old army base, Downtown is now the jewel in Dubai’s crown, a beautiful residential and leisure area housing not only the world’s tallest building, but the world’s largest fountains and mall. Wide marble sidewalks are perfect for strolling, with restaurants, art galleries and children’s play areas. Specially commissioned sculptures line the roads and Downtown is often used as a canvas for modern art displays and community events such as Classic Car Shows and National Day parades. In the cooler months, cross one of the many bridges to the Burj Khalifa park and enjoy a picnic alongside residents and visitors, or enjoy a lunch or dinner watch the dancing fountains. Because of its mixed use, Downtown is a fantastic place to mix with Dubai residents and locals and watch real life unfold in a cosmopolitan environment.
Popular mentions

4.0
360 reviews
Excellent
195
Very good
97
Average
31
Poor
9
Terrible
28

DezLui
Dubai, United Arab Emirates80 contributions
Reel Movies
Mar 2021
Well the movie was great, but the cinema itself was better before. Yes, they have social distance seating and also sanitization but there seems to be a bit gloomy atmosphere. The food combos are a bit pricey and the movie experience itself is not that great. The staff at the ticket counter nd ticket checker were really nice though, However the lady who was assigning seats in the cinema was a bit rude and a bit overwhelmed with the work. But ok still has good offers for movies.
Written April 6, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Fredric John
Dubai, United Arab Emirates124 contributions
Attending Premiere Night during pandemic
Dec 2020 • Friends
There's a safety precautions where we had to wait in line inside the cinema but there's no social distancing whenever the people are lining up.

Inside the cinema. Two seats apart are implemented but I don't know if you can go as much as four people.

Overall. It was a nice experience inside but not the preparation outside.
Written December 17, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Roka80
United Arab Emirates7 contributions
Never again
Dec 2020 • Family
Reel cinema needs to change it's policy regarding paying for 3 - 6 years old when entering non kids movies. We are visitors and have no one to leave kids home with. We tried to book tickets for a movie and we had a 6 years old girls. The non sense policy is we have to pay a full ticket for a girl who doesn't understand the language and won't enjoy the movie at all. We tried to talk to the manager who was very rude and disrespectful to us. Never again to this specific cinema.

Another point, the receipt of the movie ticket is strange and I need a clarification for it from whoever in charge.
Why does it says price 47.14. VAT-5% 7.86. TOTAL 55
AND another line says price 47.14. VAT -5% 2.62. Total 55
First of all, 5% of 47.14 is 2.357 which means non of whatever written above.
What are those 2 different prices mentioned 7.86 and 2.62?? Receipt attached.

This part for anyone reads the comment. Make sure u calculate the VAT! Also, check your receipt carefully and if anything doesn't make sense to you ask don't be shy or embarrassed. This is your the least right and they have to give you answers to your questions!!!
Written December 12, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

HANGOUTWITHHANI (Hani Basheer)
Dubai, United Arab Emirates880 contributions
Best place to watch your Movies with Snacks
Aug 2020 • Friends
One of the best places to watch your movies in dolby experience. Inspite of this pandemic they have taken tremendous safety precautions to serve the public. I would say you can safely go and watch your movies here. Dont miss out their nachos, popcorn with different flavours and drinks. Whats a movie without these snacks right 🙂
Written August 29, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

JourneyWithUss
Dubai, United Arab Emirates841 contributions
BRILLIANT CINEMA, HUGE SCREENS, VIP SERVICE!
Mar 2020 • Couples
We visited Reel Cinemas in Dubai Mall as a ‘date night’ and had such a good time.

It’s easy to find and the mall car park is well sign posted to reach the appropriate section for the cinema.

We bought our tickets online in advance as you get a 2 for 1 offer if you have a HSBC credit card (they also have 2 for 1 offers on the Entertainer App too).

There were plenty of food options to choose from there located within the cinema - or even better there was a food court in the main mall area with hundreds of options to choose from. We had the dine-in VIP cinema option and thought the food was really nice.

The VIP cinemas are smaller than the usual and seem to be better quality (however our favourite are the dolby cinemas for quality).

Overall a great cinema and good value for money!

Instagram: @journeywithuss
Written April 4, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Nizar E
Dubai, United Arab Emirates104 contributions
Zero common sense and below zero customer service
Feb 2020 • Family
Booked tickets for my son and I with no issues at the checkin counter from a live rep for Bad Boys for and proceeded to go in. The ushers at the door refused to let us in cause my son was turning 15 in a weeks time. Granted I an adult was accompanying my child. When I asked to go into another movie they refused as well and brought out the manager who was as useless as a chocolate fire guard. I will proceed to file a complaint with DED and show that they effectively took my money, gave extremely bad service and worse of all there is no common sense.

Word to management who should be reading this, please make sure to hire folks who have an inkling of common sense and are customer savvy
Written February 14, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Marcel_D2013
Geldrop, The Netherlands410 contributions
Platinum Suites Reel Cinema Dubail Mall
Nov 2019
For a luxury VIP experience go fot the Platinum Suites. Seperat entrance and lobby and very friendly staff. You are escorted to your seat. This seat is really comfortable. Togehter with butler service this is trully a VIP experience. 2 thumbs up for service desk of Emaar as the booked the tickets for me because I couldn't do it online. Excellent service!
Written January 28, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

olyasoul
Dubai, United Arab Emirates60 contributions
The best cinema
Jan 2020
The cinema is just amazing.

The options of snacks are huge and tasty.

There are many timings for each movie, so you can watch it whenever you have time.

The team is polite and assisting if you get lost.

Always choosing reel cinemas if watching a movie.

Thank you for nice experience.
Written January 26, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Dr Tony M
London, UK715 contributions
A truly magnificant cinema - worth a vist just to look at it
Dec 2019
I went to see the new Starwars film. This is how Cinema's should be, everything about this place says "quality".
Spotlessly clean, efficient staff and very well signposted - it's a massive complex.
Written January 4, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Jnalyn M
Dubai, United Arab Emirates480 contributions
Best Cinemas
Jan 2020 • Couples
The feeling of watching a movie... With only the two of you.... 😂✌️❤️, thank you bhie, I feel like you payed the whole cinema house for just the two of us. Reel Cinemas at Al Ghurair mall has a very comfortable seats.
#thankyouforthewinnings
#thankfortheblessings
#DUBAIBLOGGER
Written January 1, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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