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Reel Cinemas

The Dubai Mall Upper Deck Rd | Off Exit 32, Sheikh Zayed Road, Dubai, United Arab Emirates
+971 4 449 1925
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Review Highlights
My first time at movies in Dubai

Cleanliness, helpful staff, neat and tidy environment were all there. I actually got a voucher for... read more

Reviewed 1 week ago
SuharaPerera
,
Colombo, Sri Lanka
via mobile
I can’t live without it :)

One of the best movie theaters in UAE, I go there always when I want to be alone and enjoy my time... read more

Reviewed 1 week ago
yasminjordan
,
Dubai, United Arab Emirates
via mobile
Read all 293 reviews
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Overview
  • Excellent59%
  • Very good27%
  • Average8%
  • Poor1%
  • Terrible5%
Travelers talk about
LOCATION
The Dubai Mall Upper Deck Rd | Off Exit 32, Sheikh Zayed Road, Dubai, United Arab Emirates
Downtown Dubai
CONTACT
Website
+971 4 449 1925
Write a ReviewReviews (293)
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1 - 10 of 265 reviews

Reviewed 1 week ago via mobile

Cleanliness, helpful staff, neat and tidy environment were all there. I actually got a voucher for a movie here and I never thought it would be this awesome. That was my first movie night out in Dubai. I didn't know how to proceed with my...More

1  Thank SuharaPerera
Reviewed 1 week ago via mobile

One of the best movie theaters in UAE, I go there always when I want to be alone and enjoy my time, they always have the latest movies. In Dubai the have tow branches one in the Dubai mall and the other in the Dubai...More

Thank yasminjordan
Reviewed 4 weeks ago via mobile

Went there for a movie on a date and the guest ambassadors were friendly and helpful. I will definitely come back thumbs up

Thank Ronaldchiimba
Reviewed 4 weeks ago

Wow! The Reel Cinema in Dubai Mall has everything you could possibly need to make your trip to the movies pleasurable! With reclining chairs (if you choose the VIP seats), pre-ordered snacks and ticketing service, cinemas that are attached to the walls (and ceilings) as...More

Thank katykatess
Reviewed November 30, 2017 via mobile

A last minute resort lead us to book a movie in dubai mall reel cinemas as the movie we wanted to watch wasn’t available in other cinemas. Turns out they changed a lot of things since a few months back including the salons and the...More

Thank meisaml2016
Reviewed November 10, 2017

Having very kindly been given two platinum reel movie passes by a friend I tried to book a movie online but no movie passes were accepted for this booking option. We called the customer services and three times I explained my problem, each time he...More

1  Thank Carroll M
Emaar E, Director at Reel Cinemas, responded to this reviewResponded November 14, 2017

Dear Carroll, Thank you for your feedback. We’re sorry to hear that you had a less than extraordinary experience and we’d love to try and change that! Please send us an email at EEmarketing@emaar.ae so that we can be sure your next experience exceeds expectations....More

Reviewed October 18, 2017

Reel Cinemas, whilst good in offering the usual standard cinema experience, their online system and apps are a nightmare. I was trying to book two tickets for their theatre in Dubai Mall online. Safari browser is apparently not supported. Their app is amazingly cheap in...More

1  Thank Heiko M
Reviewed September 16, 2017 via mobile

It has its own special lounge while waiting for your seats. Great comfortable recliners with blanket and pillows and great customer service and food delivered to your seat. Will definitely do again.

Thank Mohomad R
Reviewed August 19, 2017

The reclining chair and food served as you watch the movie do not warrant the cost of the Platinum Suites. The aircon is way too cold so you will need that blanket. They did not announce when the movie was due to start, despite saying...More

Thank MasafiOne
Reviewed August 15, 2017

One of our favourite past times, so to find us in the cinema should come as no surprise! We watched the Emoji Movie for Theo of course... It was in screen 22 - so you can imagine, just like the Dubai Mall, this is huge!...More

Thank shazza1507
Nearby
Downtown Dubai
You can’t fail to miss Dubai’s iconic Burj Khalifa,
the world’s tallest building. It towers over the city
and resides in the prestigious Downtown development.
Once an old army base, Downtown is now the jewel in
Dubai’s crown, a beautiful residential and leisure
area housing not only the world’s tallest building,
but the world’s largest fountains and mall. Wide
marble sidewalks are perfect for strolling, with
...More
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Ask a question
Questions & Answers
nmagdy79
April 5, 2017|
AnswerShow all 7 answers
Response from Hannah F | Reviewed this property |
I don't think so. But you can buy plenty of snacks inside.
0
Votes
Nazima A
December 16, 2016|
AnswerShow all 4 answers
Response from Steven W | Reviewed this property |
Sorry, I do not remember. I only remember that it was not unusually expensive that I would notice. You buy the ticket with the popcorn, etc ... so they were all combined.
0
Votes
Nazima A
December 16, 2016|
Answer
Response from Sajid R | Reviewed this property |
I think, prices start from 20AED. I paid 60AED per ticket for 3Dmovie in September. It included 3D glasses as well.
0
Votes