Dubai Metro
Dubai Metro
4.5
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  • TravelingSoccerLoon
    Saint Paul, Minnesota5,362 contributions
    4.0 of 5 bubbles
    Good System Although Unhelpful Station Manager
    Very clean and modern trains. Not very extensive network with just 2 lines but the red line is very useful connecting the airport to Downtown Dubai/Burj Khalifa and the Dubai Marina. We traveled from the Dubai Creek/Gold Souk area to the Marina. I didn't appreciate the vastness of the city and even though the Metro is efficient, it took 1 hour to make that trip (however, an Uber would have been the same time because of traffic). When purchasing a single ticket, pay close attention to the number of zones you will cross. We thought we were just crossing 2 zones and purchased that ticket but we got turned around and boarded at a station that was actually 1 stop into the next zone. They would not let us exit at our destination and when we begged to just pay the fare difference, the manager was completely unhelpful and insisted that we purchase another ticket covering 3 zones which I thought was a bit harsh with us being first time visitors and first-time riders on the Metro.
    Visited November 2022
    Written July 19, 2023
  • Deb C
    190 contributions
    5.0 of 5 bubbles
    Metro travel in Dubai
    We wanted to experience as much of busy Dubai as possible in two days and found the Metro to be best for us. A 24 hour ticket cost 22 dirham (@ $9 Aussie dollars) for all zones on metro, buses & trains. Signs at all stations are in Arabic & English. Found all staff at stations very helpful. Oh and amazingly clean. Melbourne eat your heart out.
    Visited August 2023
    Traveled with family
    Written August 17, 2023
  • geo3
    Calgary, Canada1,501 contributions
    5.0 of 5 bubbles
    Great way to get to most places
    I found the Metro to be fast, efficient, and very clean (although, as someone has mentioned, Dubai is very spread out, so it may still take you some time to visit different sites even though the metro is fast). For the two day I was there I bought gold card day passes. At 42 dirhams (about $11 US or $15 Canadian) I thought they were good value. The gold card cars were consistently far less crowded than the regular cars, which could get quite packed at rush hour. It was easy to buy the day passes at customer service in the nearby Union Metro station.
    Visited May 2023
    Written August 27, 2023
  • Philip
    Queensland, Australia8 contributions
    5.0 of 5 bubbles
    EASY PEAZY!
    Buy a silver nol card for AED25. includes AED 19.50 credit. can be used at over 500 outlets, buses,taxis etc and topped up if you require extra credits. If your hotel is near a Metro stop then its a very economical way to get around, including from the International airport. (2-7 Dirhams depending how many zones you travel through) and they are ALWAYS on time as they are driver less.
    Visited August 2023
    Written August 28, 2023
  • Amy P
    80 contributions
    5.0 of 5 bubbles
    A great transportation choice!
    Station was just a couple blocks from my hotel. The map of stops inside the cars was easy to follow. Cars were clean. It was crowded in the morning during work time with many people standing and seats full, but a young man quickly offered his seat to me as a middle-aged female who was standing. I felt safe traveling alone as well.
    Visited January 2023
    Traveled solo
    Written August 31, 2023
  • Jonnyjubb
    Rayleigh, United Kingdom229 contributions
    5.0 of 5 bubbles
    Excellent Way To Get Around Dubai
    Perfect way to get around. We used it all the time for our 3 days here, purchasing the 22 AED Nol Ticket Daily Pass - which is great value for money and can be used on the Tram as well as buses too. Clean, regular and efficient. Air conditioned. Couldn’t fault it.
    Visited September 2023
    Traveled as a couple
    Written September 28, 2023
  • Ade
    Ipswich, United Kingdom552 contributions
    5.0 of 5 bubbles
    Excellent
    Really great and affordable way to get around the city. Surprisingly long ride from Dubai Marina to the Burj Khalifa and even further to the Gold Souk, but great value at c.£5 each per day (standard ticket) and c.£10 a day Gold Class. Definitely worth upgrading if you need a seat during busier times. Puts the London Underground and the Paris Metro to shame. Excellent!
    Visited November 2023
    Traveled as a couple
    Written November 6, 2023
  • Deanosaur89
    Edmonton, Canada7,818 contributions
    4.0 of 5 bubbles
    Connects to the Major Attractions
    We stayed near the red line and found it very convenient to get to where we needed to go and had planned for. There are a variety of ticket options and they cost 6 AED to 8 AED depending on the zone you are traveling too for a single journey. You can get a day pass for 22 AED that covers all zones and the tram line and we used this which we felt saved us a lot of money that would have been spent on Uber. There is a gold card available that costs twice as much and the seats are larger and the car is separate. There is also a separate car for women but my wife had no issues with the regular car until the evening when it was overcrowded but the women car also got pretty packed too. We rarely got a seat but found that the metro was smooth enough to stand on. The metro has plans to expand and hopefully soon as it seems near its limit most of the time for passengers. We were able to get on the first train most of the time but we didn't make it on once due to crowding and recall a few stations where people couldn't get on our train in the evening. The stations were easy to navigate but they could use more ticket machines during peak times. It is important to note that the metro only goes to DXB airport terminal 1 and 3 but there is a free shuttle that can take you to terminal 2. The metro is separate from the Palm Island monorail and that monorail has a pricey ticket. The metro is open until midnight most nights and 1:00 am Friday night.
    Visited November 2023
    Traveled as a couple
    Written November 20, 2023
  • Warren H
    10 contributions
    4.0 of 5 bubbles
    Cheap way to get around - but not if you're claustrophobic
    Fast and modern Metro system to see all the major Dubai points of interest. Buying a Nol Card is easy and can be reloaded as needed for fares. Mostly laid out on an East to West route (Red Line) and a SE route (Green Line). Stations are clean and signage is easy to follow. ***Note - the Metro is usually very crowded. Not recommended for people who are claustrophobic because the trains are congested with riders, especially on the Red Line during Rush Hours.
    Visited November 2023
    Written December 3, 2023
  • dianedinky
    Dunfermline, United Kingdom1,353 contributions
    4.0 of 5 bubbles
    Excellent method of transport - if you are a woman!
    Fast, cheap, well placed stations and everything you want from a metro (although overground, not a subway). However, like all big cities it gets uncomfortably crowded at and around the peak times. I was fortunate that, being female, I could enter the quieter Woman & Children cabins and most often get a seat even when a busy time. Would have been a nightmare otherwise. I do also like how Dubai metro stations with there large black/gold tunnels outside are very easy to spot even from a distance. Better than looking out for a small 'M' sign for sure!
    Visited November 2023
    Traveled solo
    Written January 1, 2024
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

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Jeffsreview
Surfers Paradise, Australia1,552 contributions
3.0 of 5 bubbles
Mar 2020 • Solo
The Dubai Metro is a modern clean Transit System which operates from the airport and throughout the city and neighboring suburbs.

You have to purchse a Noi card, I recommend purchasing the silver Noi card which you can top up at any time at bus stations Metro stations and agencies.

The big downfall is its quite hard to locate someone for some assistance to ask a simple question, and the people at the ticket booths are usually uncontactable and are caught up with long lines of people purchasing tickets.

With the noi card you can use the Metro trains and buses and you do need to tap on and off for each trip, as I was told by one bus driver don't worry about it and then you get stung a much higher fee.

The downside to the Metro is that it does not run after midnight from the airport and there are numerous flights into Dubai that arrive or depart after midnight which means you have to take a taxi or Uber.

The Metro trains and buses are modern and air conditioned and I have a relatively cheap way of getting around Dubai.
Written March 6, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

M0fi
Bengaluru, India114 contributions
5.0 of 5 bubbles
Oct 2019
Personally, I always prefer metro rail wherever the facility is available for commute within the city and sub urban areas. On time and traffic signal free :) It saves lot of time and money for sure.
Dubai Metro is exceptional though the network is not as vast as many other international cities. The unique part is that it is completely driver less. Metro stations are ultra clean and fully air conditioned. For visitors they have specific NOL cards/plans which can be used for your daily commute at a very reasonable cost. You can also surrender these cards while returning from Dubai and get the refund of the leftover/unused amount. In case, you want to make purchases with the remaining amount in your NOL card, you can shop from the Metro Station designated stores. By the way, you can use the same card for any public transport including ferries, trams and buses.
I have extensively used the Dubai Metro facilities with my family during my stay in Dubai for 8 days. It is very convenient and hassle free. Except in few junctions, the metro is never crowded. 3 Main lines connects all the important and sightseeing places within the city. If you like to explore the city areas by walking a bit, I will highly recommend to use Dubai Metro for your commute to and within city. Most importantly, it connects to the Airport from the extreme end of the Dubai city.
Written June 20, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Delfin Ramos Federico, Jr
Riyadh, Saudi Arabia662 contributions
4.0 of 5 bubbles
Feb 2020 • Solo
The Dubai Metro is the easiest way to travel inside the City especially if you’re on a tight budget. Just wear your most comfortable footwear and i believe you’ll be ready to go. There are some places that needs to walk to be able to reach a certain destination from the Metro Station. While at your hotel, be sure to find the location you wanted to visit in Google Maps. Avoid the rush hours in the mornings and in the evenings or else you might be trapped inside the train and miss your intended station (joke). Just enjoy the ride and the views especially in the morning.
Written February 8, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Ind_Traveller_GB
Warwickshire, UK523 contributions
5.0 of 5 bubbles
Jan 2020 • Solo
I’ve used the Dubai Metro for several years now when visiting. I find the service to be very precise for timing and consistent. The best way to travel as a tourist is to purchase a silver Noi card. This currently costs 25 dirhams and you receive 19 dirhams of travel on the card. Credit can be added very easily at any station at the ticket office or the machines. The card is valid for 5 years. The trains and stations are spotlessly clean. Rush hours are always busy but if you miss a train another comes along minutes later. I highly suggest trying the metro as it’s very efficient and reliable.
Written January 3, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

keyran0589
Dubai, United Arab Emirates24 contributions
5.0 of 5 bubbles
Feb 2020 • Solo
Dubai metro is quiete convenient way of travelling within the city. The Red and the green lines connect you to major places in Dubai and the tickets are very economical. You may buy one way, two ways, day pass, 3 day pass, 7 days pass or a Nol card by paying cash or using your card at any of the metro stations as you have dedicated personals to assist you. Running every after 5 mins during non peak hours (usually 10am to 4pm and 8pm to 11pm) and every after 3 mins during the rest of the time helps you to plan accordingly. Usually the Red line going towards Rashidiya from UAE exchange stays very busy from 4.30pm to 7.30 or 8 pm. Definitely a recommendable mode of travelling in Dubai.
Written February 12, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

lbj17
Royal Tunbridge Wells, UK3,373 contributions
3.0 of 5 bubbles
Feb 2020
The first day in Dubai, we bought a NOI card for 2 AED and loaded a daily travel card onto it. We didn’t use the Metro as much as we thought we were going to, so it would have been cheaper buying point to point tickets.

We assumed the NOI card worked like the Oystercard in London and could be topped up, so the second day, we tried to add point to point tickets to the previous day’s card, but this can’t be done. We could have added another daily travel card. Hence, we were issued with another plastic NOI card which then had a single journey added to it and the same for the other ride that we took. After a few days here, we have a small pile of plastic cards that will need to be thrown away. What a waste.

The Metro service itself is clean, the station toilets are immaculate and it’s cheap, but the stations are quite far apart and it’s not easy getting to some of the attractions. The Burj Khalifa is a good 10 minute walk from the Metro station of the same name, connected by high level air conditioned walkways.
Written February 23, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Munir D
Toronto, Canada704 contributions
5.0 of 5 bubbles
Jan 2020 • Couples
We used the metro this morning. The trains were clean. As tickets are cheap, the trains do tend to get crowded during peak times.

We noted that the trains are punctual and because we used the trains at non-peak times we had no issue with crowding.

Munir D.

Written January 3, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Sam
Chennai (Madras), India19 contributions
5.0 of 5 bubbles
Dec 2019
Dubai metro is a good option for the budget travelers. The trains are frequent (2 minutes to 7 minutes). Metro is well connected to many places.
If you are traveling for a short trip better take a silver Nol card which is 25 AED with 19 AED value. Same zone travel will cost AED 3 and 3 plus zone will be AED 7.5. You can load the card at the metro station whenever you require. If you rarely use metro, take Nol red ticket. Keep in mind metro will be crowded during the weekdays.
You can use the Nol card for bus (no cash only Nol card), tram, taxi and even at the retail shops like zoom supermarket.
Written January 2, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Ava
5 contributions
4.0 of 5 bubbles
Feb 2020
An efficient and punctual system, which tends to get a bit overcrowded if travelling on a silver class card. If you are travelling on a budget, it's worth it to try this option, however, as a tourist it's worth it to pay a little extra for a gold class ticket as there are seats and the carriage is far lesser crowded. There are designated women and children carriages (fo silver class) which is comforting from a safety perspective.
Written March 3, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

NICHOLAS T
Dubai, United Arab Emirates9,509 contributions
5.0 of 5 bubbles
Jan 2020 • Couples
Dubai Metro is clean and 100% reliable, helped by the fact that the trains are automated and do not rely on drivers.

Prices are cheap - just 6 dirhams for a standard one way, one zone single or 10 dirhams for the comfort of gold class, which I recommend if you can as there is generally comfortable seating and also good views from the front/back of the train.

The stations and trains are immaculately clean and it is an efficient way to travel and get off the sometimes busy roads.
Written January 10, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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