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Al Faris Floating Restaurant - Amazon Tours

Dubai, United Arab Emirates
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Hours Today: 7:30 PM - 9:30 PM
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Al Faris Floating Restaurant - Amazon Tours
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Youssef Osman wrote a review Nov 3
Dubai, United Arab Emirates7 contributions4 helpful votes
The best cruise ever. We had an amazing time on board with very delicious food and wonderful service. Special thank to Mr. Mihir who organize the tour for us.For sure we recommend the cruise and definitely we will come back soon.
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Date of experience: November 2021
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wajih k wrote a review Oct 2021
4 contributions
I visited Al Faris floating restaurant tonight. but have some concerns on billing. boat was good, food was ok, entertainment was also ok(can add few more things as per price) but our main concern was billing as they charged us more (i guess) when we reach onsite, they told us if we haven't booked online we have to pay 250AED for 2 adults each then we told them that we have entertainer app for buy 1 get 1 coupon, they told us there's no space today, book it today so you can come tomorrow. Afterwards, they asked us to w8 and then on last min they told us that we have to pay 50AED more as total 300AED for 2 adults using entertainer app. we travelled a long way for this so we agreed. while getting out of the ship we didn't even get the bill and they asked us to pay 300AED as discussed. Moreover, they didnt even redeemed my entertainer coupon (i dnt know if this is the rite amount i have paid or i have got scammed as we didn't even get the receipt thats why giving my review here so authorities should know abt it).
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Date of experience: October 2021
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Sophie W wrote a review Oct 2021
1 contribution
Great evening, good food and super friendly and helpful service, particularly from Imran ! Thank you!
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Date of experience: October 2021
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senior travelers wrote a review Oct 2021
San Francisco, California255 contributions69 helpful votes
Dinner was ok, no shows, only digital music. Program says unlimited soda, but when asked for a refill, said they were out. Unacceptable to run out of soda, who is in charge of inventory. Lamb chops and chicken skewers were very dry. Overall food very salty.
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Date of experience: October 2021
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Jeppe B wrote a review Sep 2021
142 contributions59 helpful votes
nice buffet, good food. very correct and helpful staff, though not all of them knew how to smile. it wouldnt hurt if the staff spoke a little more english, but over all a pleasant experience.
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Review collected in partnership with this attraction
Date of experience: August 2021
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Response from alfaristeam, Manager at Al Faris Floating Restaurant - Amazon Tours
Responded Sep 9, 2021
Thank you Jeppe, for taking the time to share your feedback with our team. We’ll make sure we pass your kind words along to our Team, who we know will be delighted to read your comment. We will be taking the staff part under consideration and will try to improve our interaction with the guests :) Your valuable feedback will definitely motivate us to serve our clients better. We hope to serve you again !!
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