Burj Khalifa
Burj Khalifa
4
12:00 AM - 11:30 PM
Monday
12:00 AM - 11:30 PM
Tuesday
12:00 AM - 11:30 PM
Wednesday
12:00 AM - 11:30 PM
Thursday
12:00 AM - 11:30 PM
Friday
12:00 AM - 11:30 PM
Saturday
12:00 AM - 11:30 PM
Sunday
12:00 AM - 11:30 PM
Admission tickets
from
$62.50
Full view
Top ways to experience Burj Khalifa
The area
Neighborhood: Downtown Dubai
You can’t fail to miss Dubai’s iconic Burj Khalifa, the world’s tallest building. It towers over the city and resides in the prestigious Downtown development. Once an old army base, Downtown is now the jewel in Dubai’s crown, a beautiful residential and leisure area housing not only the world’s tallest building, but the world’s largest fountains and mall. Wide marble sidewalks are perfect for strolling, with restaurants, art galleries and children’s play areas. Specially commissioned sculptures line the roads and Downtown is often used as a canvas for modern art displays and community events such as Classic Car Shows and National Day parades. In the cooler months, cross one of the many bridges to the Burj Khalifa park and enjoy a picnic alongside residents and visitors, or enjoy a lunch or dinner watch the dancing fountains. Because of its mixed use, Downtown is a fantastic place to mix with Dubai residents and locals and watch real life unfold in a cosmopolitan environment.
How to get there
- Burj Khalifa/Dubai Mall • 9 min walk
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Restaurants
2,459 within 3 miles
Attractions
288 within 6 miles
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Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.
Popular mentions
4.0
157 reviews
Excellent
100
Very good
24
Average
16
Poor
6
Terrible
11
Zeb G
3 contributions
Feb 2021
Onsite ticket agent is running obvious bait and switch. Website shows packages for 149, 379 an 749 AED. When you arrive to the counter, there are no signs of prices, ticket agent has a small piece of paper he has drawn a picture with only the 379 and 749 packages.
I showed him the website with the 149 and say I want that. His response was 'It is sold out for today, come back tomorrow'. I refuse to pay over $100usd so I check online.
the 149AED package has plenty of availability, and I book a slot for 15 minutes later.
I showed him the website with the 149 and say I want that. His response was 'It is sold out for today, come back tomorrow'. I refuse to pay over $100usd so I check online.
the 149AED package has plenty of availability, and I book a slot for 15 minutes later.
Written February 25, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Paradoxical_Jo
Singapore, Singapore71 contributions
Apr 2023 • Couples
This is a must-do if it’s your first time in Dubai. It’s really impressive. That being said, it’s not without kinks. Firstly tix are really pricey. If you want to truly enjoy the experience without the massive crowd, either go really early, or pay for the top or second top tier tix. You are basically VIP and you get to fast track the Qs. But don’t expect too much from the top 2 tiers because, they say you get treats and refreshments, it’s just coffee, tea juice with a cookie. But the crowd is lesser. You get to sit and enjoy the view. Unfortunately when we were there, it was hazy so it was hard to enjoy a good view. Also what I didn’t like was that they pack you like sardines in the lift. If you are afraid of potential C virus, just wear a face mask. On the whole we have been there and done that, we def won’t be back.
Written April 13, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JK73
Blackpool, UK772 contributions
Apr 2022 • Family
What a shambles! Only booked as our Daughter in laws first visit and thought she would like it as we did in 2014. Over an hour in the queue despite online booking and arriving in great time. No customer service is shown at all, no apologies, no action by staff to stop rude, entitled people thinking they don’t need to join the queue like everyone else.
Too crowded at the top to enjoy the beautiful views, lifts crammed full so very uncomfortable and again an hour & 15 minute wait to get back down!! We’d have rather took the stairs.
Too crowded at the top to enjoy the beautiful views, lifts crammed full so very uncomfortable and again an hour & 15 minute wait to get back down!! We’d have rather took the stairs.
Written April 16, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
meltem e
Izmir, Türkiye685 contributions
Feb 2023
Being there was amazing, but I noticed many lack of security issues which makes me frightened when I think over it.
While we were going up, during the short brief on the VIP Lounge the employee told us that there is no time limit to stay there. Means before people going down, it is possible that hundreds of people can join to the crowd they are already at the tower.So hundreds of visitors sent up, while another hundreds are still up there. This is like a endless circle, so dangerous. It was also obvious that no way of monitoring whether visitors have left or still there, they also did not have enough staff available for crowd control or supervision.
There were no explanations in case of emergency how people will go out of the tower.
This is very serious to consider about it.
While we were going up, during the short brief on the VIP Lounge the employee told us that there is no time limit to stay there. Means before people going down, it is possible that hundreds of people can join to the crowd they are already at the tower.So hundreds of visitors sent up, while another hundreds are still up there. This is like a endless circle, so dangerous. It was also obvious that no way of monitoring whether visitors have left or still there, they also did not have enough staff available for crowd control or supervision.
There were no explanations in case of emergency how people will go out of the tower.
This is very serious to consider about it.
Written February 28, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Claire E
3 contributions
Dec 2023 • Family
Pre booked an 11 o clock ticket, had to Que outside the venue for thirty minutes, then took a further hour and 30 from the ticket desk to reach the up lift to our floor. Spent 45 minutes on the views but most of t(his was being pushed about and fighting our way through the Que to get back down, once finished took an hour and forty to get back through the que to the down lift where we was slashed in like sardines.
I would only book this if you really wanted to see the views, do not book this with children as so many was crying, and so many parents having to battle unhappy children.
Never again, this is not the staff's fault as they are only doing what told. But seriously the same complaints on here for the last two years maybe should have learnt lesson by now.
I would only book this if you really wanted to see the views, do not book this with children as so many was crying, and so many parents having to battle unhappy children.
Never again, this is not the staff's fault as they are only doing what told. But seriously the same complaints on here for the last two years maybe should have learnt lesson by now.
Written December 28, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mk-Passepartout
Haywards Heath, UK33 contributions
Mar 2020 • Family
Travelled all the way from the UK for this and on the morning we went to go up it (15/03/2020) the authorities closed it. No warning and all the staff who work there didn’t really know what was going on either, they said they’d arrived for work and were told the attraction wasn’t opening. No indication how long it will be closed for or when it’s likely to reopen. Avoid Dubai!
Written March 15, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
rachbans
Northampton, UK25 contributions
Apr 2022 • Couples
We visited the Burj Khalifa whilst visiting Dubai. We arrived for our 10am entry, a little late as we had to navigate our way through the mall for the entrance.
The queues were long, but manageable. With face coverings still being enforced, rightly so, in Dubai it was also HOT. We made our way up in a very cramped lift, and reached our destination, only so had about 100+ other tourists which meant windows were lined with people and the gift shop was jam packed so their was little room for manoeuvre. The lift back down to the ground was pretty unimpressive compared to the ascent. A very impressive building, just the execution inside provided for an underwhelming experience.
The queues were long, but manageable. With face coverings still being enforced, rightly so, in Dubai it was also HOT. We made our way up in a very cramped lift, and reached our destination, only so had about 100+ other tourists which meant windows were lined with people and the gift shop was jam packed so their was little room for manoeuvre. The lift back down to the ground was pretty unimpressive compared to the ascent. A very impressive building, just the execution inside provided for an underwhelming experience.
Written April 25, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Michael W
Charleston, SC239 contributions
Aug 2022
The.Burj Khalifa is a must see in Dubai. It is one of the tallest building in the world! There are two experiences that you should be aware of when visiting this building. One is the Observation Deck on the 124th floor which most people go to. The other experience is to go to the 154th floor which costs more and is less crowded. Both are great views of Dubai but, the 154th floor is better because it is at night.
Written September 15, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BeijingEye
Dubai, United Arab Emirates409 contributions
Mar 2022 • Friends
Had a 4pm booking. Arrived early. Then had to wait for an hour to get up to the top. Over crowded and clearly no limitation on numbers. Email to customer service re the experience garnered a generic response. Basically they have your money and that is it. Give this a pass.
Written March 25, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Awb26271
York, UK7 contributions
Jan 2020 • Family
Badly organised with queue after queue after queue. 2 hrs to get to the top & then 1.5hrs to get down. Numerous lifts needed with lack of instruction only to be hurried along by inefficient staff.
All in all a disappointing experience on what should be a memorable visit to Dubai’s most famous landmark.
All in all a disappointing experience on what should be a memorable visit to Dubai’s most famous landmark.
Written January 1, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Is it more clear at the top floor in the morning or afternoon at the top for photography? Im going at the first part of september.
Written August 8, 2024
smita p
Doi Suthep, Thailand
Hi do they have sunrise tickets during 15-21st of OCTOBER?
Written October 2, 2023
What’s the best time slot to book to get sunset views for September? Sunset is around 6:20 so would I book the 5 or 6 slot ?
Thank you!
Written September 16, 2019
6 - arrive way earlier than that. Have fun.
Written September 17, 2019
Hi have pre booked but still need to collect tickets on day -Says identification needed I have a credit card size of my passport is this suffice? Thanks
Written March 15, 2019
I think they need your invoice and you'll collect the ticket right there. It's best to come early but normally, we pre-paid it and have an apple wallet they give to just directly present it.
Written July 26, 2021
Hi, i am visiting dubai in march and just wondering do i need to book this in advance or can i turn up and pay on the day? Thanks
Written January 10, 2019
Recommend that you reserve and pay with some days of anticipation so you can have many chooses of time to go up.
Written January 14, 2019
Booked with Headout but selected the date incorrectly. Am trying to reach them on phone numbers, SMS, email and chat to cancel or modify but no response on any mode. Worried about 800 AED now has anyone booked with them, any help really appreciated here.
Written April 14, 2018
I have tickets for sunrise tour Saturday 7th April where can I park at 5am ? Is the mall parking open ?
Written April 5, 2018
I’m sorry, it is a sunrise not a sunset. So I am not sure where you can park. Sorry for the answer before.
Written April 7, 2018
Combien de temps dois-je compter pour marcher de la station de métro Burj Khalifa jusqu'à l'entrée de la tour Burj Khalifa?
Written February 19, 2018
Son de 10 a 15 minutos caminando
Written February 20, 2018
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