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Captain Adventure

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Dubai, United Arab Emirates
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Captain Adventure
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captain adventure sea trip wrote a review Dec 2019
Emirate of Dubai, United Arab Emirates6 contributions
We have early morning fishing trip it was amazing we catch big fish we r happy Thanks captain irfan u r really professional we will come back soon
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Date of experience: December 2019
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irfan anwar wrote a review Nov 2019
5 contributions
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We fishing with 2 other friends we booked 4 hour fishing with mr. Irfan he was very friendly guy we had excellent experience in fishing we were able to catch around 12kg fish we all were very much happy definitely I would recommend captain adventure for best fishing trip.
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Date of experience: November 2019
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Lauren M wrote a review Apr 2019
3 contributions1 helpful vote
My friends and I were very much looking forward to a fishing and bbq experience, this package was from 10am - 2pm and we were excited for a fish bbq lunch. Firstly, we were too close to shore and were only able to catch very small fish. Secondly, we never actually ended up having a BBQ!!!! During the trip we asked the boat staff about when and where we would be having the bbq on several occasions and they told us back on the beach later. Well imagine our surprise when at 1.45 we asked again about the bbq and were told that we didn't have time! When relaying this to management they had the insolence to blame us! We had decided to use Captain Adventure for the package of fishing and a BBQ. We were mis-sold and left severely disappointed.
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Date of experience: April 2019
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Dalia A wrote a review Apr 2019
2 contributions2 helpful votes
Unfortunately, Captain Adventure puts customer service last in its priority as we recently found out. We bought a groupon voucher for fishing and barbecue for 4 hours (10am-2pm). We had a good time catching fish and were discussing the upcoming barbecue with the 2 boat attendants/captains throughout the trip. However, we were surprised that when we got to shore there was no barbecue, despite catching more than 20 fish in total. We spoke to the manager who greeted us upon arrival and he immediately blamed US for not reminding staff on the boat that they were supposed to do a barbecue. Completely confused by this comment, we contacted the owner who also immediately started on the defensive foot and continuously told us it was our fault. In fact, he lied multiple times claiming that someone on the boat had asked the attendants/captains not to do the barbecue, when this was not true. I have never purchased an experience where the customer has to direct those supplying the experience and provide the schedule themselves. It was completely ridiculous, yet the con artist/ boat owner showed no remorse and told us he was not prepared to compensate us despite not fulfilling the terms of the package. We were 11 people on the boat, 2 of whom were children, all quite hungry after fishing for 4 hours in the blistering heat. I am really disappointed at how Captain Adventure and co were unphased by the fact that they had ruined 11 people's day and breached basic consumer rights. Quite sad to have killed all those fish for no reason! I would strongly advice anyone else NOT to use this shambles of a service and instead use any of the many boats that are available for fishing instead.
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Date of experience: April 2019
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Dave wrote a review Mar 2019
1 contribution
We were 8-9 people, of which 2 kids and some couples. It was raining and there were big waves. The captain should have cancelled the trip in the morning with an sms, it’s not that difficult to read the weather forecasts... but he decided to let us have this great adventure. We went close to the shoreline because waves were too big. And it was raining as well.. we tried to fish just 20-30 minutes but we could not catch anything... women started feeling sick almost immediately because of the bad weather... an we came back 2:30 hours in advance of the scheduled time... and no refund!!!! And no lunch!!! Horrible!!!
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Date of experience: March 2019
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