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Top Rent A Car

Open Now: 12:00 AM - 11:59 PM
Open today: 12:00 AM - 11:59 PM
Review Highlights
Good car, good price

Service staff was polite and helpfull, car very good, worth the price. Just took some time or car... read more

Reviewed 4 weeks ago
simona s
Excellent service

I have been using Top rent-a car services for few years now. Very happy with the Burgas Plaza... read more

Reviewed January 6, 2019
Florence L
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Traveler Overview
  • Excellent76%
  • Very good8%
  • Average0%
  • Poor2%
  • Terrible14%
4 weeks ago
“Good car, good price”
Jan 6, 2019
“Excellent service”
About
Top Rent-A-Car is currently the leading Bulgarian car rental company. We are operating with the largest car fleet on the local market. In 2018 our fleet consists of over 1200 cars, 90% brand new or up to 3 years old. We provide nationwide car rental...more
Open Now
Hours Today: 12:00 AM - 11:59 PM
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Suggested duration: < 1 hour
Contact
Varna 9100, Bulgaria
Website
+359 700 89 050
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Top Selling Tours & Activities in and around Varna
from $263.91
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Reviews (35)
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1 - 10 of 17 reviews
Reviewed 2 weeks ago via mobile

Never use the services of this company. Employees are not competent. Cars in terrible condition. Never want to return a deposit on various pretexts.More

Date of experience: February 2019
Thank Михаил З
TopRentACarBulgaria, Customer Service Manager at Top Rent A Car, responded to this reviewResponded 2 weeks ago

Dear Mihail, Thank you for your feedback! The vehicle you rented was brand new - 2019 year of production and on 5200 km mileage and it is incomprehensible to us with what you were not satisfied with it. We consider that your dissatisfaction is caused...More

Reviewed 4 weeks ago

Service staff was polite and helpfull, car very good, worth the price. Just took some time or car pick up, the process was going slowly.More

Date of experience: February 2019
Thank simona s
TopRentACarBulgaria, Customer Service Manager at Top Rent A Car, responded to this reviewResponded 4 weeks ago

Dear Simona, Thank you for taking the time to let us know how we are doing! Thank you for your appreciative words that make our day and strive harder for customer satisfaction. We always strive to provide better customer service and quality of our vehicles....More

Reviewed January 6, 2019

I have been using Top rent-a car services for few years now. Very happy with the Burgas Plaza office and more precisely, Mr. Ivailo Dimitrov. Will definitely return back again. Florence LazaroffMore

Date of experience: December 2018
Thank Florence L
TopRentACarBulgaria, Customer Service Manager at Top Rent A Car, responded to this reviewResponded January 11, 2019

Dear Florence, Thank you so much for taking the time to leave a review and of course for coming back to see us again. It´s good to know you are so pleased with the service, provided by our colleagues and we will pass on your...More

Reviewed December 2, 2018

This was the first time I rented a car in Bulgaria. The checkout was quick and efficient (even at 1am, Sofia airport, T2), an attendant brought us personally to the car in the parking garage and handed over the keys and papers. The car was...More

Date of experience: November 2018
Thank Uwe L
TopRentACarBulgaria, Customer Service Manager at Top Rent A Car, responded to this reviewResponded December 5, 2018

Dear Uwe, We are so happy to read comments as yours. Thank you for trusting us! Customers like you that make our job wonderful. We are looking forward to see you again when you need car rental anywhere in Bulgaria! Kind Regards, Top Rent A...More

Reviewed December 1, 2018

Its a very good service if you are first in the queue, but on occasions if you are last in the queue and there are as many as five transactions taking place you could be at the kiosk for over an hour and that is...More

Review collected in partnership with this attraction
Date of experience: November 2018
Thank Bryan T
TopRentACarBulgaria, Customer Service Manager at Top Rent A Car, responded to this reviewResponded December 5, 2018

Dear Bryan, We thank you for taking the time to give us this valuable opinion. For us it is very important to know the opinion of our clients, and improve to provide a satisfactory experience. We are glad to have you as our loyal customer...More

Reviewed November 30, 2018 via mobile

Very polite, friendly and helpful staff. Very quick and competent service. Fantastic experience all together. I strongly recommend it to anyone who need to rent a car. Just brilliant.More

Date of experience: November 2018
Thank Kristina D
TopRentACarBulgaria, Customer Service Manager at Top Rent A Car, responded to this reviewResponded December 5, 2018

Dear Kristina, Thank you so much for recommending our services. We are always willing to provide our customers with the best customer service experience and the best rates. We hope to count on you for future reservations. Have a great day! Kind Regards, Top Rent...More

Reviewed November 28, 2018

New car without any problems + NAVIGATOR + BOOSTER for children.all was perfect include fast service. LOW PRICES for this class of cars.More

Review collected in partnership with this attraction
Date of experience: April 2018
Thank Flyer49482978601
TopRentACarBulgaria, Customer Service Manager at Top Rent A Car, responded to this reviewResponded November 29, 2018

Dear Customer, Thank you for the kind words, we’re so happy you loved Top Rent a Car! We work hard to meet expectations like yours, and we’re glad to hear we succeeded to provide you such great experience. We look forward to see you again...More

Reviewed November 27, 2018

Every time again, when we need a car in Bulgaria! It was the 4th time there, and we have been VERY content every time!

Review collected in partnership with this attraction
Date of experience: October 2018
Thank GrandTour63804231253
TopRentACarBulgaria, Customer Service Manager at Top Rent A Car, responded to this reviewResponded November 28, 2018

Dear Customer, We are glad you have the best impression from our service. Positive feedbacks help up to keep it up with an outstanding service. Have a great day! Kind Regards, Top Rent A Car

Reviewed October 5, 2018

In September we booked a car from Top Rent A car for travel from Sofia to Macedonia and Greece and then back to Bulgaria. They arranged the required "Green Card" via mail, something the large multinational companies were unwilling to do. Their replies to my...More

Date of experience: September 2018
1  Thank Paul L
TopRentACarBulgaria, Customer Service Manager at Top Rent A Car, responded to this reviewResponded October 15, 2018

Dear Paul, Thanks for your nice words! We really appreciate you value our price transparency as this is one of the most important point for us as a company. We provide guaranteed makes and models and you will always receive exactly the same vehicle what...More

Reviewed October 3, 2018

I was on summer holiday in Bulgaria. The pick up was at Sofia, the agent was very professional, gave me a bottle of water as compliment. He show me all the functions of the car. The car was brand new VW Golf, very nice car,...More

Date of experience: August 2018
Thank ayo_eva
TopRentACarBulgaria, Customer Service Manager at Top Rent A Car, responded to this reviewResponded October 5, 2018

Dear ayo_eva, We really appreciate the comments and the rate you give us. We are committed to provide an excellent experience for our customers, then we are happy to know that we are achieving our goal. It's so kind that you are impressed by the...More

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