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About Zen Travel
Would you rather spend your vacation in an apartment or explore beautiful Croatian islands ? - me too ! We offer speed boat tours from Split, Trogir and Kaštela. DAY TOURS / PRIVATE TOURS / BOAT CHARTER MOST POPULAR : Blue Cave & 5 islands tour : Blue Cave Tour is an all-day boat tour featuring several high ranking touristic locations in Croatia. The tour departures every day in Split, Trogir and Kaštela and will take you for a spin through preserved architecture, untouched natural masterpieces, rich cultural heritage, and pleasant local life. DESTINATIONS : Blue Cave (Bisevo island) - Stiniva beach (Vis island) - Blue Lagoon - Paklinski islands - Hvar island.
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Aussie Traveller wrote a review Aug 2022
Perth, Australia2 contributions1 helpful vote
We did the Blue Cave and 5 Islands Tour and ..... This is the worst tour I have ever been on! The staff were rude and completely disorganised. We took a tour on 30 July 2022, and of the 12 participants, 10 out of 12 lodged a formal complaint! There was no snorkelling equipment provided, we did not go to the locations listed on the website, we were not offered a refund when the Blue Cave was closed, we were not offered water. The tour guide spoke for a maximum of 5 minutes the entire day, and the driver of the boat didn't say a word - so don't expect any "local insights". I have been fortunate enough to have travelled the world and done hundreds of tours - some good - some not so good.... Not once have I ever complained, however I would not recommend this tour to anyone! The following week I did a Blue/Green cave tour in Dubrovnik - where you could snorkel inside the caves. It was fantastic and considerably cheaper. Please reconsider before you book with this vendor!
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Date of experience: July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Sam T wrote a review May 2022
1 contribution
Cannot recommend this company highly enough! I unfortunately had to cancel a tour very last minute due to matters outside of my control, and they offered me a full refund even though the time had lapsed! Customer service at its finest!!
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Date of experience: May 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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LimXYP wrote a review Aug 2021
Hamburg, Germany9 contributions9 helpful votes
Truly the worst organized tour experience of my life. For any traveller that's hoping to enjoy an organized, well-structured tour so you can actually kick back and enjoy the attractions, I highly urge you to reconsider Zen Travel. In summary, Zen Travel will not respect the provided information on meeting time and location, leaving you stranded and confused before the tour has even begun. Has an extremely rude and unprofessional guide, that just wants to fill up his boat as quickly as possible, and would not bother taking a second look at his name list to check if you are actually a paying customer that is entitled to the tour. Extremely overpriced for the amenities you get, and you will find any better option in Split guaranteed! Highly suggest you read on to learn more about our experience, and decide if Zen Travel is for you. Firstly, the stated meeting point and time in the itinerary sent to us was either completely wrong, or not at all respected. We showed up to the meeting point in advance of the requested time of 07:15, following the precise geolocation indicated on Google Maps. There was completely no signage or person responsible at the meeting point, so it gave one a great amount of anxiety, not knowing if we were at the right place. After waiting for a good amount of time, there was still no one coming to pick us up, and that was when we began to get worried and attempted to contact Zen Travel via phone, whatsapp, and e-mail- all to no avail. You would think a company experienced in organizing the tours daily, would at the minimum, have a working telephone line to address emergencies at the time a tour is supposed to take place. But I guess that is too much to ask of Zen Travel. Completely lost and helpless, we were ready to give up and consider this all a big scam. By this time, a good half hour had passed. Thankfully, a group of fellow travellers who were also lost and confused approached us. They were in the exact same situation- they had booked the tour via Zen Travel, showed up at the right place and time, but had no idea on how to proceed. They told us that on advice of a local, that we should go over to the nearest dock, which was at least a good 5-10 minute walk away from the stated meeting point. No sane or rational person would think to deviate from the instructed meeting point, but we had no other option at this point. At the dock, we spotted a guide and tried to ask for help, asking if he was with Zen Travel or knew anything about the agency. He was extremely rude and dismissive, and waved us away, saying he knew nothing about the agency. Defeated, we just decided to hang out at the pier, hoping that a miracle might happen. After some time, he then proceeded to read out a list of names. As we could not really hear him clearly, we approached him asking if he could check if our names were on the list. Without even bothering to ask us for our names, he was extremely rude, yelled no, dismissed and proceed to avoid us. Only when we confronted him with more insistence, did he relent, and guess what – our names were actually on the list! If we had been more compliant, we would have completely missed this tour that we had paid for and were entitled to. Finally, we got onto an extremely cramped and dingy speed boat and could begin our tour almost an hour later than the planned starting time. I would like to make clear that we were only able to find the right tour by complete luck, and by running into helpful local and travelers. Zen Travel did COMPLETELY NOTHING to ensure its paying clients would be able to get on the right tour. After that, I will admit the tour proceeded ok. And we were brought to the locations promised. Nothing to rave about, but given the trauma we went through in the beginning, I have to say that I had very low expectations for the rest of the tour. But for the price Zen Travel provides, we were told by other travelers that you can get the exact same experience but a much better boat and amenities. So word of caution -please consider looking up other agencies or providers before booking with Zen Travel.
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Date of experience: August 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Caroline D wrote a review Jul 2021
1 contribution
Ana and Nikola were the best of the best! Thank you for letting us have the greatest boat experience in Croatia! Their personalities enhanced the trip experience exponentially!!!
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Date of experience: July 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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可菜 吉 wrote a review Aug 2019
2 contributions
It was really nice trip to beaches and caves! time visiting each islands are little short but we could enjoyed enough! Blue cave was definitely breath taking and our guide brought us to other cave while we're waiting the cue for the blue cave, which was nice of them. beaches in Croatia are rocky so better to bring water shoes.
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Date of experience: August 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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