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Shuttle service only for tourist between some of the best tourist places in Central America: Antigua Guatemala; San Salvador City, International Airport El Salvador, Beach El Tunco, Beach El Zonte, Beach El Cuco and Juayua (Ruta de las Flores) - El...more
Reading a mixed review here.
I can't understand how come we had a completely different experience with them last December 2018. We had excellent service with Gekko Trails Explorer!.
I booked two trips with Gekko Trails Explorer online through Facebook messenger - one from El...More
Really terrible, offered a service that was never delivered; My friend and I woke up super early to take the shuttle and they never showed up and even worse they didn’t seem to care or offer a just explanation.
First of all they had guaranteed that the shuttle went straight from Leon to Antigua. the bus was with the maximum number of people which is understandable but the worst was the second piece of cheap bus that changed us much smaller, unstable and has...More
It‘s simple: don‘t book here. We wanted to travel from El Tunco to Antigua and were supposed to be picked up between 1-1:30pm. At 2pm, I tried calling them - no answer. So I wrote a whatsapp asking about our shuttle. 15 min later I...More
Date of experience: December 2017
Thank In For T
Fernando O, Manager at Gekko Explorer, responded to this reviewResponded December 30, 2017
Thank you for your comment, unfortunately this is a shared shuttle traveling from Nicaragua to Guatemala, it was not a private service, please undertand, the departure and arrival times can change due circumstances beyond our control. The shuttle was at your hostel around 3 pm...More
Myself and 3 others were heading from Granada (NIC) to Antigua (GUAT). We had limited time on our holidays so local transport and chicken buses were not really an option. The only bus service running from Granada towards Antigua was an ~$80pp Tica Bus from...More
They just cancel on you and do not refund your money!! We booked the day before only to be told 30 mins before we were suppose to leave the next day it was cancelled!More
Date of experience: June 2017
Thank Lana G
Fernando O, Manager at Gekko Explorer, responded to this reviewResponded August 3, 2017
Hi Lana G, Im sorry for all the inconvenience, I would like to know what was your departure place, because our office in Antigua Guatemala is closed from 2 years ago, We have sent many messages to tripadvisor, but they dont change the status on...More
It s a long trip but everybody take care of you.
You leave leon from 7;30 then you have the border at 10 then at 3am. after the second border you do a break of 45 mins close a place where you can buy food....More
Turned up for our shuttle from El Tunco to El Cuco only to have them tell us 5 mins before it was due to leave that it was cancelled due to "problems at the border" what this was or how it was going to affect...More
We pre-Booked a shuttle a week in advance going from El Tunco to Leon- on the day we showed up and after waiting around for a few hours no shuttle came so the lady then had to tell us there was no shuttle!! Even after...More
First of all, my shuttle didn't show up. I waited from 4am to 8am, after around 5am I started calling their offices but nobody answered. The shuttle were supposed to leave at 4.15 am, but never showed, so I had to order another shuttle. Later...More