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Martsam Tour & Travel Birdwatching Day Tours
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Traveler Overview
  • Excellent96%
  • Very good2%
  • Average0%
  • Poor1%
  • Terrible1%
Travelers talk about
“mayan sites”(8 reviews)
“central america”(12 reviews)
“lake atitlan”(19 reviews)
About
With 22 successful years in the travel industry, Martsam Travel is a 100 % Guatemalan Tailor Made Tour Operator and Destination Management Company (DMC), that it’s distinguished for its professionalism, commitment, flexibility, authenticity and...more
Contact
San Pedro El Alto, Antigua 03001, Guatemala
Website
+502 7832 2742
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Reviews (128)
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All reviews mayan sites central america lake atitlan david reyes de leon resplendent quetzal pygmy owl excellent birding guatemala city hummingbird feeders emerald toucanet jungle lodge his hometown beautiful birds visiting tikal fantastic trip great company
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1 - 10 of 112 reviews
Reviewed 4 days ago

Our trip to Guatemala was one of our most memorable trip. This trip was created perfectly for our needs by Martsam Travel. .We love an adventure and Guatemala offers a wide range of activities. We loved the colorful country with its colorful people. From the...More

Date of experience: January 2019
Thank shtambor
Reviewed 1 week ago

Right from the beginning, Nesli at Martsam was the most prompt and responsive of the companies we approached to potentially coordinate our 2-week trip across Belize, Honduras and Guatemala. We had done quite a lot of research in advance, and Nesli understood what we were...More

Date of experience: January 2019
Thank Madam_Zo_Zo
Reviewed 2 weeks ago

We decided to visit Mirador and Tikal with a friend who came to visit. We made our reservations for this trip with Martsam and the service was fantastic. They arranged our hotels, tours of Tikal and Mirador with guides and checked on us through email...More

Date of experience: January 2019
Thank Tom T
Reviewed 2 weeks ago

Aron and Edgar took me on a 2 day tour to Lake Atitlan and Volcan San Pedro. It was a fantastic trip - we saw tons of birds, the food was great, and the accommodation was great (Posada Santiago).Most importantly we saw the horned guan...More

Date of experience: December 2018
Thank Miles T
Reviewed 3 weeks ago

I contacted Mary at Martsam travel in August 2018. Mary responded immediately and so we began the process of customizing my trip. I told Mary I did not want to go where other tourist go- I wanted to get off the beaten path. Mary was...More

Date of experience: December 2018
Thank Stirn8087
Reviewed October 8, 2018

Overall it was an amazing experience to coordinate with Martsam Travel my trip to Guatemala, the customer service is just excellent and the iteneray was what I was looking for, I trully recommend Martsam as an excellent option to plan your trip.

Date of experience: September 2018
1  Thank julypoga19
Reviewed September 30, 2018

I will not repeat all that was said by others. I will be short and clear - if you are looking for a custom private tour Martsam should be high on your list. Everything was planned and executed flawlessly and we returned home full of...More

Date of experience: September 2018
2  Thank Dandor
Reviewed September 9, 2018

The entire trip to Belize and Guatemala was well planned and the guides were excellent. Every guide was prompt and had a passion to share their knowledge about the area. Jason was enthusiastic to share knowledge about the flora and fauna, history about the Mayan...More

Date of experience: August 2018
Thank james w
Lily Martinez M, General Manager at Martsam Tour & Travel Birdwatching Day Tours, responded to this reviewResponded September 12, 2018

Dear James, I appreciate you took the upload your amazing feedback, and mainly that you really enjoyed your trip from start to end. My greetings to your family and hoping to hear from you in the future for your next adventure! Kind regards Mary Vasquez

Reviewed September 8, 2018

What a disappointment! I have read in one of the well known guide books that this travel agent is good. Ok, so I went to their office and booked a transfer from Flores to Tikal for the next day. Upon booking, I got a receipt...More

Date of experience: July 2018
Thank Kevin S
Lily Martinez M, General Manager at Martsam Tour & Travel Birdwatching Day Tours, responded to this reviewResponded September 11, 2018

Dear Kevin, On behalf of Martsam Travel, we offer you sincerely apologize for this inconvenience; our goal is to provide the best service as possible, that’s the reason we sale and operate only private tours and services that are under our control, and we don’t...More

Reviewed August 16, 2018

We just got back from a Martsam tour to Antigua, Atitlan, Chichicastenango & Tikal. The final day, we spent in Guatemala City which was part of our package but did not have a tour (it was a free day). Our tour guide for Antigua, Atitlan,...More

Date of experience: August 2018
Thank Nire I
Lily Martinez M, General Manager at Martsam Tour & Travel Birdwatching Day Tours, responded to this reviewResponded September 12, 2018

Dear Yosu, Greetings, thank you very much for the detailed information of your trip, we appreciate your honest feedback. Was great working with you and have had the chance to show you our beautiful country. Until the next one. Kind regards, Mary

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