I am very sorry to have disappointed you and the experience was not what you expected for you and your daughters. I am not trying to excuse our responsibility as a company promoting cacao and chocolate or the teacher who taught the class. We pay a lot of attention to the information that we impart and we train the teachers so that the information is accurate and it is a pity that this time it was not reflected in that way. Of course we promote the consumption of chocolate, surely the confusion was due to the fact that we suggest consuming dark (high in percentage of cacao) due to the nutritional contribution it contains, when explaining the ingredients of white chocolate it is implicit that the properties of cacao are not up to the mark. All present because pure cacao paste is not used in its manufacture, but cacao butter. We recognize that having commented on a personal experience was out of place and we will take much more attention to avoid comments of this type because in truth we do not intend to confuse or intervene in anyone's food style, rather to inform about cacao and its derivatives in addition to promoting the consumption of chocolate in its various presentations.

Ohh :( I'm sorry you didn't get to live the ChocoMuseo experience as it is meant. I'm guessing we didn't accompany you to the back where we explain, in person, the chocolate making process right from the cacao tree, the history of how cacao moved from south America to the whole world and transformed from a drink to something that's eaten. Probably you didn't get either to sample our chocolates and get to taste the differences born from these of different cacaos. We're right now having trouble to cope with increasing demand, post pandemic, and are working on reverting to regular staff amount and training standards, so that we can reach our goal of offering to everyone the special experience that so many people already had with us. Please come back and give us another chance !

Oooh wow :( I feel awful reading your comment. There is one thing in particular that I want to check, think about and assess: How to attend highly heterogeneous groups? We both have to deal with people that show boredom when we provide technical and historical information, and others like you who are already highly educated in cacao culture and are looking for state of the art data. When we are able to spot those peculiarities, we can do a great job for everyone! I wish you would have raised your issues back at the class; and for other readers here: Please make it easier for us to offer you with a special attention. Come to us and share that you'd rather have a private highly technical class! Tell us if you want a chair! Ideally we would spot those thoughts just by a look in your eyes... But hey, we're not there yet in client understanding... So please, help us help you :) To be fair with us, it actually made it more difficult for us that you arrived late to the class. The introduction is a moment when we evaluate expectations. As for the maximum of people we attend in a class, our policy is of 10, which have been OK with the vast majority of participants so far. We're going to keep an eye on it and think if we should tweak the policy with other parameters. Sending you good vibes for the rest of your journey, Clara-Isabel

Hello Laloulo! Ooohh noooo :( I'm really sorry you had that experience. Not sure what happened to our bars yet, I'm on it. But if you are still around, I would love to offer you a special moment with the chocolate maker while he's producing. I can picture you two sharing each other your knowledge about chocolate, and you leaving with bombons or bars freshly produced! Please give us a sign to make this happen! Clara-Isabel