ChocoMuseo

ChocoMuseo, Antigua: Hours, Address, ChocoMuseo Reviews: 4.5/5

10:00 AM - 7:00 PM
Monday
10:00 AM - 7:00 PM
Tuesday
10:00 AM - 7:00 PM
Wednesday
10:00 AM - 7:00 PM
Thursday
10:00 AM - 7:00 PM
Friday
10:00 AM - 7:00 PM
Saturday
10:00 AM - 7:00 PM
Sunday
10:00 AM - 7:00 PM
About
Cacao and chocolate museum in Antigua, Guatemala. Learn about the history of cacao, the cacao tree and cacao in Guatemala. ChocoMuseo has its own artisanal chocolate factory which makes chocolate from organic Guatemalan cacao beans. ChocoMuseo also offers chocolate workshops to make your own chocolate. A unique experience for the whole family.
Suggested duration
1-2 hours
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Tours & experiences
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What is Travelers’ Choice?
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Popular mentions

4.5
2,369 reviews
Excellent
1,482
Very good
574
Average
245
Poor
49
Terrible
19

626mrt
Guatemala City, Guatemala28 contributions
Not good for little kids, tour guide was a big disappointment
Jun 2021
The tour guide was misleading and told lies to my children about white chocolate,
to the point that they didn't even want to taste it. I mean for god's sake, they sell chocolate bars, including white chocolate so they shouldn't talk bad about their own products. I'm aware that anything in excess is bad, but come on, scare little girls to think that it was poison is pretty stupid. I had to explain my girls that it is ok to eat it . She mentioned that her daughter was a baby she ate a lot of chocolate and now that she is 15 years old she has a lot of acne and is ugly because she ate a lot of chocolate when little. Can you believe that? They sell "the experience" and chocolate and their own people talk bad about chcolate.
I was there almost 5 years ago and had a great experience, but now I can say it has declined a lot and that it is not worth it. There are other places in Antigua that you can try.
Written July 6, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Antigua C
I am very sorry to have disappointed you and the experience was not what you expected for you and your daughters. I am not trying to excuse our responsibility as a company promoting cacao and chocolate or the teacher who taught the class. We pay a lot of attention to the information that we impart and we train the teachers so that the information is accurate and it is a pity that this time it was not reflected in that way. Of course we promote the consumption of chocolate, surely the confusion was due to the fact that we suggest consuming dark (high in percentage of cacao) due to the nutritional contribution it contains, when explaining the ingredients of white chocolate it is implicit that the properties of cacao are not up to the mark. All present because pure cacao paste is not used in its manufacture, but cacao butter. We recognize that having commented on a personal experience was out of place and we will take much more attention to avoid comments of this type because in truth we do not intend to confuse or intervene in anyone's food style, rather to inform about cacao and its derivatives in addition to promoting the consumption of chocolate in its various presentations.
Written July 11, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

SnakeJazzDancer
Boston, MA2,816 contributions
Just a shop.
Jun 2021 • Solo
Maybe it was the expectation that I’d find a museum that made this place so uninteresting but really, it’s just a shop with chocolate deserts and some souvenirs. Not sure what the fuzz is all about. Overall not worth the stop.
Written June 29, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
ClaraIsabelDias
Ohh :( I'm sorry you didn't get to live the ChocoMuseo experience as it is meant. I'm guessing we didn't accompany you to the back where we explain, in person, the chocolate making process right from the cacao tree, the history of how cacao moved from south America to the whole world and transformed from a drink to something that's eaten. Probably you didn't get either to sample our chocolates and get to taste the differences born from these of different cacaos. We're right now having trouble to cope with increasing demand, post pandemic, and are working on reverting to regular staff amount and training standards, so that we can reach our goal of offering to everyone the special experience that so many people already had with us. Please come back and give us another chance !
Written July 6, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Genevieve H
31 contributions
Lackluster experience
We left the class after 45 minutes rather than endure the rest. The information provided was simplistic and inaccurate. The instructor made immature and crude jokes, at one point coating his fingers with liquid chocolate and referring repeatedly to feces. There are no seats or stools so one stands for the entirety of the experience in an overcrowded classroom. Unfortunately, the chocolate itself is no better than the class.

This class may be suitable to preteens or teens, but I would discourage anyone who enjoys chocolate or accurate information from participating.
Written June 15, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
ClaraIsabelDias
Oooh wow :( I feel awful reading your comment. There is one thing in particular that I want to check, think about and assess: How to attend highly heterogeneous groups? We both have to deal with people that show boredom when we provide technical and historical information, and others like you who are already highly educated in cacao culture and are looking for state of the art data. When we are able to spot those peculiarities, we can do a great job for everyone! I wish you would have raised your issues back at the class; and for other readers here: Please make it easier for us to offer you with a special attention. Come to us and share that you'd rather have a private highly technical class! Tell us if you want a chair! Ideally we would spot those thoughts just by a look in your eyes... But hey, we're not there yet in client understanding... So please, help us help you :) To be fair with us, it actually made it more difficult for us that you arrived late to the class. The introduction is a moment when we evaluate expectations. As for the maximum of people we attend in a class, our policy is of 10, which have been OK with the vast majority of participants so far. We're going to keep an eye on it and think if we should tweak the policy with other parameters. Sending you good vibes for the rest of your journey, Clara-Isabel
Written June 16, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Mapel
1 contribution
An amazing experience!
My husband and I had a fantastic 2 hour class with Frank who spoke great English. We learned so much about cacao and chocolate and would love to come back here with our families! A must do in Antigua.
Written April 15, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Merlin Friesen
Stillwater, MN3 contributions
A fun 2 hrs!
Learned so much, and our host teacher made it great fun! Only if you get the quiz wrong, you might be wearing the chocolate as well as eating it!
Written April 15, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Lalouloutte
5 contributions
A real disappointment
Mar 2021 • Couples
a great disappointment being a connoisseur of chocolate, i bought chocolate (bars) which unfortunately had been on display for too long. The dark chocolate was simply blanched, grainy and inedible ... I do not recommend it ... To be avoided ... Unfortunately chocolate is too expensive in Guatemala and cannot be sold ...
Written April 6, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Wander13920871279
Hello Laloulo! Ooohh noooo :( I'm really sorry you had that experience. Not sure what happened to our bars yet, I'm on it. But if you are still around, I would love to offer you a special moment with the chocolate maker while he's producing. I can picture you two sharing each other your knowledge about chocolate, and you leaving with bombons or bars freshly produced! Please give us a sign to make this happen! Clara-Isabel
Written April 13, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Sarah
27 contributions
Awesome Chocolate Making Class with Frank!
Feb 2021 • Family
We had such a great private chocolate making class with Frank! We learned the history of cacao and the chocolate making process from the bean to the bar. The class was in English (which he spoke perfectly!) and it was very fun and interactive. We made our own customized chocolate bars and tried different kinds of hot chocolate and tea that we prepared.

This class with Frank was definitely one of the highlights of our visit to Antigua!
Written February 27, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Themomofawesome
New York City, NY36 contributions
A must-do in Antigua for chocolate lovers!
Feb 2021
This was such an unexpected highlight for me and my teenage son in Antigua! Frank not only taught us how to make our own chocolate bar, from fermentation to grinding to setting, but he taught us the longer history of cacao and it's relationship to the region. He made the entire experience so much fun--we didn't even realize how much we were learning! I didn't understand how the experience could take 2 hours, but the time flew by and we enjoyed every minute. Plus we had some amazing chocolate, cacao tea and Mayan Chocolate drink. Worth every penny!
Written February 12, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Flitz8-A foodie travels
Athens, Greece2,680 contributions
Chocolate
Jan 2021 • Solo
Welcome by samples, staff are friendly and welcoming and help you choose chocolate you want and looking for
Written February 10, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Tomi L
14 contributions
You need to schedule an advance
Jan 2021 • Family
We have a family of seven and we need to schedule in advance if you want to do the demonstration. But it’s fun to go in the store and look around and they have delicious ice cream and chocolate.
Written February 10, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

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Frequently Asked Questions about ChocoMuseo

ChocoMuseo is open:
  • Sun - Sat 10:00 AM - 7:00 PM
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