After reading others reviews of this company, it was an easy decision to book our Island Tour with them. $50/person for a three hour tour sounds great. I booked and paid for our tour on Aug 10th, then 10 days later I received an email stating that due to Covid, group tours weren’t being offered and we could book a private tour for $80/hour! I replied to the email from Dee and asked why it took them 10 days to notify me and why is the booking still available on their website. Dee replied saying that “they did have it on their website and to not assume that they’re not aware and that computers aren’t perfect.”
I understand the circumstances of this time during Covid, but again, if your tour is unavailable, take it off your website. I just went on their website and it’s still able to be booked. Also, 10 days to notify me, two days before I’m arriving, is unacceptable.
So, bookers beware. I’d call and not book online. Or just rent a car for the whole day for $60 more. That’s what we’re doing now! Maybe things happen for a reason!