Young's Bicycle Shop

Young's Bicycle Shop, Nantucket: Tickets, Tours, Hours, Address, Young's Bicycle Shop Reviews: 4.5/5

Young's Bicycle Shop
4.5
9:00 AM - 5:00 PM
Monday
9:00 AM - 5:00 PM
Tuesday
9:00 AM - 5:00 PM
Wednesday
9:00 AM - 5:00 PM
Thursday
9:00 AM - 5:00 PM
Friday
9:00 AM - 5:00 PM
Saturday
9:00 AM - 5:00 PM
Sunday
9:00 AM - 5:00 PM
About
Young's offers bike rentals, car rentals, 4x4 Jeep rentals and bike sales and repairs. We also stock and sell a wide variety of bike and cycling accessories.
Suggested duration
< 1 hour
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Popular mentions

4.5
165 reviews
Excellent
146
Very good
8
Average
3
Poor
4
Terrible
4

ejs529
Philadelphia, PA35 contributions
Wonderful experience!
Sep 2020 • Couples
My husband and I decided on a whim we wanted to drive out to Great Point, which meant we needed to figure out a Jeep rental also on a last-minute basis. Youngs delivered! Caroline double checked their inventory and was able to find us a vehicle. The rental process was seamless and the staff incredibly friendly. The vehicle still had the new car smell and rode beautifully. It was the highlight of our long weekend! On another day, we also did bicycle rentals with an equally easy process. I can’t recommend Youngs highly enough!
Written September 29, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Happy to help! Glad you could get a 4x4 Jeep and see Great Point in all of its splendor.
Written September 30, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

AKD
United States120 contributions
Helpful staff
Sep 2020 • Couples
We rented bikes for the day and are so glad we did! Used Young’s based on recommendation of our Inn we stayed at.
The bikes were in great shape and the staff was quick and efficient at getting us on our way.
There are great bike paths on the island so it was a great way to get around.
Written September 22, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Thanks so much for the positive review! Glad you had a good time exploring our beautiful island by bike.
Written September 23, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Lisa
44 contributions
Awesome place!
Sep 2020 • Couples
We rented a same day, one day car rental though here and the next day went back for bikes! The service was great! They were friendly! Even when we told them we were going to check the shop down the street for prices/availability they were nice! Their prices and selection were better (at young’s) so we came back to them! Both the car and bikes were clean and reliable. They added a basket to my husbands bike (we needed the extra space for Cisco souvenirs ;) )
Written September 8, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Thanks Lissa! Always happy to help get you rolling so you can see the island and all its splendor. Glad we could convince your husband to get a free basket on his bike so you could load up on Cisco swag. See you next time!
Written September 10, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

CherryTravels17
New Jersey663 contributions
Great Experience
Aug 2020
We rented bicycles from Young’s based on our inn’s recommendation. We rented our bikes for the day which cost ~$35 (including tax) per bicycle. The shop was very efficient, we didn’t wait long to get our bikes. The bicycles were a good quality and well-maintained. The shop had an after-hours return policy that allowed us to return the bikes after closing by locking up the bikes at the shop and dropping off our keys at a designated key drop, etc. (It was nice to not have to rush back to the downtown before the shop closed!)

We definitely recommend renting bikes and exploring the numerous paths throughout Nantucket, it was a great way to see and experience the island!
Written August 23, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Thanks for renting with us and using our custom made Cannondale bicycles to explore the island. See you next time!
Written September 10, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

hgon76
Acushnet, MA86 contributions
Extremely rude customer service
Jul 2020 • Friends
I arrived on the ferry for a day in Nantucket with a broken bike chain. I stopped at Youngs to see if they could replace my bike chain & was told I had to leave the bike for a couple days if I didn’t have an appointment already. My friend asked the guy “doesn’t it only take about 10 minutes?” To which he replied “then you’re welcome to go across the street & do it yourself” pointing at a clear part on the road in front of the shop. I understand they were busy, but there was absolutely no need to be so rude to 2 women asking a simple question. I ended up walking the bike the 1.7 miles to Island Bike Company & he fixed it for me in 5 minutes! Even if he couldn’t fix it, I would’ve rented from him before I would’ve from Young’s. I guess being right there at the dock makes them think they can treat people however they want & they’ll still get business.
Written July 2, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
We don't always get it right at Young's Bicycle Shop and in this incident we clearly failed. After reviewing with my staff, it is clear that he was rude to you and I apologize for his and our behavior. That is not what got us to our current reputation of quality customer service and it will not bode well for our future. Thank you for sharing your recent experience. I will use this review as a reminder to all our staff how important each and every customer interaction is to the success and future of Young's Bicycle Shop. I'm glad Island Bike Company was able to get your bike fixed in a timely manner. I hope after that, you and your friend were able to enjoy some nice bike rides on Nantucket. Please remember that we are all in the midst of the Covid -19 global pandemic and these have been trying times for many of us. I'm not big on excuses, but as we navigate these unsettling times there may be limits to the services we can provide and lapses in our performance. Thanks again for sharing this review. Good luck with your travels and stay safe.
Written September 10, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

MikeBarry657
Arlington, MA232 contributions
Just Plain Excellent
Oct 2019 • Couples
Young’s cheerfully provides us with two bikes in great shape and perfect for a casual day of riding on Nantucket.

Their map had great info, their after hours return service was great and they provide repair service or pickup anywhere on the island, which we can’t rate since we didn’t need it.

I especially really appreciated their great and detailed map that provided great info.

If you want to rent a bike we recommend this third generation island outfitter.
Written October 13, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

SirJohn2014
Columbia, IL116 contributions
Great service
Sep 2019 • Couples
Rented two bikes on Sept 23, 2019. Had everything we needed, bikes were in great shape, and we got a great map and suggestions.
No hassle return.
Written September 25, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

rachlot
Boston, MA6 contributions
Highly recommend!
Sep 2019 • Couples
We rented bikes several days while on Nantucket and each time we encountered friendly, helpful staff and the bikes were in excellent condition.
Written September 21, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Jill C
Boston, MA6 contributions
extraordinary service!
Aug 2019
Family operated bike shop that offers great bikes and great service! And they have the best map of the island...
Written September 19, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Karen B
Saint Paul, MN59 contributions
nice bikes, very fast service in and out
Sep 2019
Rented bikes for the day. Bikes were in excellent condition. The process of renting the bikes was the fastest I've seen. No wasted time here!
Written September 13, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

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