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Young's Bicycle Shop

Certificate of Excellence
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Address: 6 Broad Street, Steamboat Wharf, Nantucket, MA 02554
Phone Number:
+1 508-228-1151

The shop offers bike rentals, car rentals, 4x4 Jeep rentals and bike sales...

The shop offers bike rentals, car rentals, 4x4 Jeep rentals and bike sales and repairs. We also stock and sell a wide variety of bike and cycling accessories.

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TripAdvisor Reviewer Highlights

Read all 117 reviews
Visitor rating
  • 99
  • 7
    Very good
  • 3
  • 4
  • 3
Quick, friendly service in the off season

My boyfriend and I rented bikes from here for 24 hours and then when we came back to return them the next day we decided to rent a Jeep for the day. Both transactions were easy... read more

5 of 5 bubblesReviewed November 17, 2016
Hull, Massachusetts
via mobile
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117 Reviews from our TripAdvisor Community

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Showing 116: English reviews
Hull, Massachusetts
Level Contributor
25 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed November 17, 2016 via mobile

My boyfriend and I rented bikes from here for 24 hours and then when we came back to return them the next day we decided to rent a Jeep for the day. Both transactions were easy, smooth, and the gentleman working were friendly and helpful. Will definitely come back next time we're on the island.

Thank lesliehaasch
Dublin, Ireland
Level Contributor
18 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed September 26, 2016

Recently rented two bikes from Young's and I have to say the service was excellent - they quickly got the bikes setup for us and when they found our my wife was an in-experienced cyclist, they gave us some routes that were quiet so she could get accustomed to the bike. Also I felt the bikes were solid and comfortable... More 

Thank PapermanDublin
Cromwell, Connecticut, United States
2 reviews
5 of 5 bubbles Reviewed September 17, 2016 via mobile

We had a group of 27 teens through adults. Youngs was able to walk through our large group by height and quickly set up each bike to each person. They are available to come out to you if a bike gets disabled and give you a new bike. Bikes very comfortable and easy to operate. Very nice staff!!

Thank Patricia L
Windsor, Canada
Level Contributor
58 reviews
28 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed September 12, 2016

The overall rental experience went rather smoothly from booking bikes on line to paying. But the actual female employee who gave us the bikes doesn't seem to like her job. She rushed us along with minimal explanations of the bike lock and forgot to give us a map There are two other bike shops on the island that I will... More 

Thank niagaratraveller2016
New York, NY
Level Contributor
91 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 83 helpful votes
5 of 5 bubbles Reviewed August 28, 2016 via mobile

We made a reservation and the Youngs' team processed my six person family quickly and efficiently. Bikes are reasonably new (as far as rentals go) as are the children's seats on the backs. The Burley trailers are a bit tired but clean. Store itself is clean and tidy.

Thank RoamingMenehune
Maryland, USA
Level Contributor
41 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed August 14, 2016 via mobile

We got off the ferry and saw this place was rated highly on TripAdvisor. We were not disappointed - fast service, well-organized, well-maintained bikes in great condition. My wife particularly liked her teal bike and basket. Very friendly, professional staff. Great location near the wharf.

Thank medray
Cary, North Carolina
Level Contributor
11 reviews
common_n_attraction_reviews_1bd8 17 helpful votes
1 of 5 bubbles Reviewed August 6, 2016

They quoted me lower prices on the phone, and then tried to upsell our children on adult bicycles once we got there. Once our credit card was already charged, I confirmed that they had in fact picked out a bicycle that was too large for my small 10-year-old. When I told the girl behind the counter that we needed to... More 

Thank Sting-a-Ling-01
Harvey Y, Owner at Young's Bicycle Shop, responded to this review

Hello Sting-a-Ling-01, Please accept my apology for the way you were treated at Young's and thank you for bringing this to my attention. I am sorry your transaction went the way it did and I assure you, that is not our intent. We want to fit all our customers to the right size bike and we do not try to... More 

Columbia, South Carolina
Level Contributor
83 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 37 helpful votes
5 of 5 bubbles Reviewed July 28, 2016 via mobile

My son and I were outfitted with Cannondales, which were well maintained. Shocks on the seat posts made our Milestone-Polpis run to Sankaty Light downright pleasant. The staff were very helpful in setting us up, and when we returned a little early, took a bit off the rental fee. And they have roadside assistance. Can't beat all that, and will... More 

Thank OneNZero
Harvey Y, Owner at Young's Bicycle Shop, responded to this review

Thank you for taking time to post this review. That's a beautiful ride out to Sankaty lighthouse and we're glad you got to experience it with your son. We appreciate your business and your feedback and we look forward to your return. More 

Level Contributor
18 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed July 17, 2016

Young's is advertised as a third-generation family business on Nantucket. If current day customer service is any indication, I can see why they've been successful for so long. Our experience was excellent at every step of the way - from the easy-to-use website to the rental and return processes. The staff we met were all friendly and efficient, and each... More 

Thank Mark-BobbiH
Weirton, WV
Level Contributor
43 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed July 16, 2016

Originally wanted to rent mopeds, but weather was bad, so we stopped here for a rental car. Had no reservation but staff was very courteous and got us a sedan. Very polite and professional, would gladly stop here to do business if I get back to Nantucket again!

Thank TLDWeirton

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