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Always on time and the vehicles are new and clean. Staff is extremely helpful. Probably the best transportation servies in the city and perhaps nationwide. 10/10 recommend!
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Date of experience: May 2019
Helpful
Response from SonyaNikolanna, Guest Relations Manager at Nikolanna
Responded Feb 24, 2020
Dear yanadinova, Thank you so much for your wonderful words! We are looking forward to serving you again any time!
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The driver was kind and professional. The vehicle itself had an elegant and in my opinion clean interior and the seat where I was sitting was comfortable. My height is around 6′3 and I found that there was enough space for my legs. I recommend this service.
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Date of experience: October 2019
Helpful
Response from SonyaNikolanna, Guest Relations Manager at Nikolanna
Responded Oct 19, 2019
Dear sg3440, Thank you so much for this feedback! Your encouraging words mean a lot to our team. Looking forward to welcoming you again!
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As a tour-guide I have rich experience with buses and drivers, but using the services of Nikolanna has exceeded my expectations. From the beginning of our trip we could feel the personal attitude and no efforts were spared in order to satisfy all our needs. Since we had to visit archaeological sites and museums scattered all over the country and our schedule was rather tight, the driver Nikolay made everything possible and impossible to take us everywhere on time, helped us with the choice of restaurants and actually turned out to be one of the most efficient and reliable members of our team. So if you want to have an unforgettable experience in Bulgaria, I strongly recommend choosing Nikolanna for your partner.…
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Date of experience: May 2018
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Response from NikolannaBG, Guest Relations Manager at Nikolanna
Responded Mar 21, 2019
Dear Myrrha, We are delighted to receive such warm feedback from you! It is always a pleasure to work with you and we appreciate your kind support. We are looking forward to travelling with you again soon and we wish you many exciting trips throughout the year!
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I am a tour guide and I definitely want to recommend Nikolanna for your trip. They are UNIQUE! Great service, absolutely clean vehicles, very smiling and professional drivers, Wifi in the cars, many little surprises... It is so nice to work in such a friendly and pleasant atmosphere. Bulgaria is an extremely beautiful country with many unexpected, curious places to visit. Unfortunately we have also many bad roads, so, good drivers and good cars are more than important for a nice trip here. Nikolanna is a great choice for your stay in Bulgaria and I can't wait to work with them again.…
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Date of experience: August 2018
Helpful
Response from NikolannaBG, Guest Relations Manager at Nikolanna
Responded Mar 21, 2019
Dear Krasi2014, I would like to take a minute and thank you for your kind words and your always positive attitude. It is more than pleasure to work with you and I believe our guests also feel great with you on board. We wish you many amazing travels this year, too!
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We often use Nikolanna's services for our clients and they have always been in time and with perfectly clean vehicles. Very kind and communicative drivers and stuff. Highly reccomend them for high-luxury travelling and transfers.
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Date of experience: December 2018
1 Helpful vote
Helpful
Response from Bistra V, Owner at Nikolanna
Responded Jan 25, 2019
Dear Fairy Place, we are truly happy to have in your face a trusted and valued partner. Thank you for the wonderful attitude every time!
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