Easy Rent Bulgaria
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Easy Rent Bulgaria

Easy Rent Bulgaria
4.5
12:00 AM - 11:59 PM
Monday
12:00 AM - 11:59 PM
Tuesday
12:00 AM - 11:59 PM
Wednesday
12:00 AM - 11:59 PM
Thursday
12:00 AM - 11:59 PM
Friday
12:00 AM - 11:59 PM
Saturday
12:00 AM - 11:59 PM
Sunday
12:00 AM - 11:59 PM
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About
EasyRent Bulgaria is a national car rental company with more than 8 years of experience. We offer to our clients brand new and impeccably maintained vehicles at the best prices in Bulgaria. Our car fleet consists of more than 1050+ vehicles of different brands and types. Among them, you will find small and economical cars, compact sedans, family estates, SUVs, minivans, and luxury models.
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
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4.5
1,392 reviews
Excellent
1,228
Very good
25
Average
4
Poor
9
Terrible
126

Briggsy805
Bangkok1 contribution
Sep 2022
I rented a car from the Sunny Beach, Hotel Karlovo branch. The staff were helpful and spoke good English. There was a choice of cars. The price was economical.

The car was fine. When I returned it, I noticed a scratch and owned up to it expecting to be stung. However, the member of staff simply waved it away saying the scratch was already there when I rented the car and I had not noticed.

My thoughts are - if you really want you can probably drive your price down 5 Euros a day by going elsewhere but dealing with a company you can trust is worth a lot more.

I would definitely rent from this company again.
Written September 17, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Sever Cristian C
3 contributions
Apr 2021 • Family
First I would like to thank to Easy rent Bulgaria,
As when I needed them the most (canceled booking from another company and not letting me know) they offered to help me with their service. Thanks to them I got a good car for over a month and been able to have a nice holiday and amazing wedding. When needed to extend the time of rental there was not a problem and very fast and efficient.I totally recommend them!
Friendly staff and ready to help, also very good prices.
Written May 31, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Max
London, UK1 contribution
Nov 2019 • Business
Everything was perfect.Highly recommended rent-a-car service with good customer support! No problem checking in and giving back. Super positive people. Polya she is one of the best very good service I recommend you will not regret the best Car-rental in Bulgaria.
Written July 6, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Miroslava M
1 contribution
Jun 2022
I do NOT recommend renting a car from this company! I should have read the other reviews before booking. I made the reservation online two months in advance. Paid $50 for reserving the car, and few hours later I received a phone call from the company owner - Daniel, asking me for my credit card number, so he can charge the full rate plus some kind of deposit fee equal to more than the full rate, that he said he will put back on the credit card in few days. (Never heard of that before.) So, he charged me double, more than $2000. A month later, no money was returned, so I start calling him and asking him to release the hold, according to what he promised. There were a lot of excuses, he is on vacation, he returned the "hold" and I just have to wait, it's the weekend (by the way, he charged me on a weekend). Finally after countless phone calls and texts, he returned most of the money. Still haven't returned all the money! Save yourself the troubles, and don't rent from this company!
Written June 28, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Dear Miroslava, Yes, we called you and OFFERED you to pay the whole amount of your reservation, as you was paid only 5% and you ACCEPTED it! There is nothing terrible and unusual here! After that you decided to cancel your reservation and soon the FULL PAYMENT was refunded you (and we can proof it )! If you are not introduced (as it looks) the bank needs a time to process the refund, moreover they have a commissions for any transaction ! Your cancellation is for your wishes and there is a procedure we have to keep! Your story is full of lies, as on the top of them is that you still waiting for some money . What a SHAME ! 🤕 Should be nice if you ask in your bank to recalculate these transactions, as you can not to do it ( just for your peace)
Written July 8, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Tom J
1 contribution
Feb 2023 • Family
Booked an estate car, specifically an estate to ensure enough room for the luggage of 4 adults and a child. Was presented with a small saloon and told that it was a suitable similar car and no estates were available... then continued to argue that it was similar. Eventually managed to get a refund. Rude and unhelpful staff. Booked a suitable car and was sorted out immediately through Choice Rent a Car who were everything EasyRent should be. EasyRent were nothing short of a total headache on day 1 of our holiday. AVOID!
Written February 3, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Saloob M
2 contributions
Jul 2022
I have booked a BWM X5 with full insurance for my client We received an old car of different category with all warning lights flashing. they replied that this is not an issue can drive very smoothly when the customer has informed them of the warning lights also they are not ready to change the vehicle. The tire on the second day of the car was complaining and when he was told that he was not willing to help,

Very bad service and not recommendable at all
Written August 5, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Dear Saloob M, you have ordered BMW X5 for your Client, but he was UPGRADED to Porsche Cayenne, which is a higher car category. Moreover the Porsche was returned with a flat tire and damaged rim, which for your information is not covered from any insurance .
Written September 6, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Silviya P
Sutton, UK19 contributions
Aug 2020 • Family
This company is absolutely horrible!
We have paid for Renault Megane or similar and what we were given was a 12 years old dirty, scratched car that was not safe at all. The brakes were making noise, the interior was falling apart, there were missing handles and an awful smell.

I called them an hour after we picked it up and they agreed to exchange it two days later. We had to travel all the way to the place we were staying (60 miles) and then we had to come back to exchange. So they have wasted three days of our holiday.

The car we were given the second time was the promised Renault Megane.

We thought everything is fine now but we were surprised with a €400 charge at the airport for two pre-existing scratches. No proof provided. The guy who came to collect the key went straight to these two places like he was looking for them. It was obvious that he was instructed to find a fault.

Our deposit was “released” they said, but we haven’t seen our money yet.

Avoid this company at all cost.
Written September 5, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

George T
Tel Aviv, Israel2 contributions
Oct 2020 • Business
They charged me 600 € for damage that was done by someone else without providing evidence or receipt for the real cost of the repair.

As a consolation for taking my money for no good reason, they offered a deposit waiver at the next rental - a bad joke!

The service is terrible and the attitude to customer is very disparaging.

Do not be tempted because the attractive prices in the end it will cost you much more.

Very disappointed!!!!
Written December 29, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

A.G.1861
1 contribution
Jul 2020
A catastrophic service which was made worse by outrageous lies.
We waited for our cars for about 4 hours because they were not there. However, the provider constantly claimed that there were problems regarding Corona.
After about two hours they tried to offer us a bus saying that we had no chance to cross the border. They tried to prove this with some videos of a supposed "health minister", which does not exist. The offer of the bus was made to us until we got to the parking garage.
When we were in the parking garage, we were first given a vehicle. The other has not yet arrived, but we were not told. After about 30 minutes, a customer drove into the garage with our car. We could still hear the employee asking the customer if everything was ok with the car. Two minutes later we were told that this was our car. When we looked at it from the inside, there were food remains and a melted chocolate bar on it. When we approached the employee about the car being dirty, he just said that it couldn't be.
We have not received the promised refund of a daily rate to this day after asking several times.

For this reason, I can unfortunately no longer recommend this company, because the quality is no longer given.
Written January 13, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

anry28
London2 contributions
Aug 2020
I had the worst experience renting a car ever, similar to the other negative comments at arrival they told me they have given our car to someone else and ask for more money for a replacement. On return they told us the car is fine and we will receive our deposit back within 48 hours which never happened, A week after when i called they claimed the car was examined again after i left and they found damage that they can not provide information about or how much it cost/receipt for repairs. When things got serious they stopped responding. Easyrent car uses the excuse of addcar you deal with but at the same time they cal them ''partners'' and your money has been deducted from EasyRent, their name is on the receipt and contract you sign and if you take your concern with add car further they direct you to Easyrent anyway. Also the deposit for the car they charge as a real transaction not as holding/preautorised deposit.

I would never recommend!
Written August 29, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Mr. PETAR PETKOV IVANOV, it is very unworthy for you to open accounts under different user names and write from every each a negative review, using them to lie our audience with a lot of FAKE negative votes against our company. Let all colleagues (rent a car companies) meet your names, so they can prevent possible future damage to their image, caused by your practice of lying and blackmail.
Written September 2, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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Easy Rent Bulgaria (Sofia) - All You Need to Know BEFORE You Go

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Easy Rent Bulgaria is open:
  • Sun - Sat 12:00 AM - 11:59 PM
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